Bergfreunde - how is Swiss VAT charged?
I am thinking of buying something online from Bergfreunde.de I see that they deliver free in Switzerland (over 100 euro) but am not sure how the VAT issue is handled. They don't charge either Swiss or German VAT on their website so I am concerned that I will get a bill from the Swiss customs for 8% plus a processing ("Bearbeitungs") fee. They also use DHL to deliver with whom I have not had positive experiences here in Switzerland. Has anyone any experience with ordering to a Swiss address with this company?