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  #181  
Old 08.04.2011, 01:50
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Re: Ryanair clobbers passengers with yet more punitive charges

Manchester to Geneva today is £ 89 with EasyJet
Birmingham to Geneva today is £ 79 with EasyJet

http://www.easyjet.com/EN/Booking.mvc#

Last edited by Ittigen; 08.04.2011 at 02:01.
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  #182  
Old 13.06.2011, 10:48
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Re: Ryanair clobbers passengers with yet more punitive charges

Ryanair increases summer baggage charges

Ryanair has increased its charge for carrying a piece of checked luggage by £5 to up to £70 per return flight.

Passengers travelling with luggage lighter than 15kg will be charged £20 each way – up from £15, and customers with bags weighing between 15kg and 20kg will be charged £30 each way – up from £25. The cost of carrying a second bag has also gone up, from £35 to £40 each way.

The increases came into effect at the start of the month, and will last until September 21. Each year Ryanair increases its baggage charges for travel during peak summer months, although last year's rises only affected travellers departing in July and August.


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  #183  
Old 15.06.2011, 23:50
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Re: Ryanair clobbers passengers with yet more punitive charges

I fly often with Ryan and I'm well aware of their "hidden" charges, but still their prices are so low compared to the other airlines. It is not true that normal airlines are as cheap as them... you pay definitely more if you fly BA or any other "flag" company. You just need to be aware of the rules and generally avoid flying with checked-in luggages. Don't forget that thanks to Ryan a lot of young people were given the possibility to travel Europe at prices that were not even imaginable a few years ago. All in all.. I don't see much to criticize. And in any case, if you want spend more by flying BA or Swiss.. well do so
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  #184  
Old 16.06.2011, 00:01
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Re: Ryanair clobbers passengers with yet more punitive charges

...but if you go for more than a couple of days you have to take baggage. Throw in that plus the 101 other hidden charges and there's usually nothing in it. I always check them (and EZ and BA) - for the last 3 years Swiss have been cheaper.
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  #185  
Old 16.06.2011, 10:55
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Re: Ryanair clobbers passengers with yet more punitive charges

Ok guys, I have a little question to all frequent Ryanair users.

Last time I flew with Ryanair (Tampere-London-Porto) (swore never again) I was stopped at the check-in in London. I was travelling with my husband and we both were carrying a 14,5 kg bag - one bag only carrying clothes for both of us. The lady at the counter, who decided she could abuse her “English authority” over my shy husband because he had a very strong German accent, refused to check us in because we had only one bag for 2 people. She wanted to charge 20 pounds for a non-existing bag.

Well, she weighted probably around 100 kg, had a terrible cockney accent and the manners of a Yorkshire terrier (meaning she was scary and liked to use that), but she didn’t expect a Portuguese temperament with a passengers rights book in hand. I got inside the plane without having to pay the fee, but I have to ask: is this normal? Has anyone else had this problem?
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  #186  
Old 16.06.2011, 12:07
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Re: Ryanair clobbers passengers with yet more punitive charges

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I got inside the plane without having to pay the fee, but I have to ask: is this normal? Has anyone else had this problem?
Yes they are scum and their staff are so underpaid and hardened to abuse that they just vent on passengers. The cabin crew are OK-ish, but their ground staff are renowned for being complete barstewards.

I had exactly the same problem at Stanstead, staff walking around the gate doing spot checks with portable scales. My bag was 13kg so I was slapped with an instant ~€35 fine. I tried to protest that I had a coat in there but she wasn't interested and said 'Pay or you don't fly' in very broken English. I was too weary to argue, so I coughed up.

Scum
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  #187  
Old 16.06.2011, 12:20
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Re: Ryanair clobbers passengers with yet more punitive charges

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Ok guys, I have a little question to all frequent Ryanair users.

Last time I flew with Ryanair (Tampere-London-Porto) (swore never again) I was stopped at the check-in in London. I was travelling with my husband and we both were carrying a 14,5 kg bag - one bag only carrying clothes for both of us. The lady at the counter, who decided she could abuse her “English authority” over my shy husband because he had a very strong German accent, refused to check us in because we had only one bag for 2 people. She wanted to charge 20 pounds for a non-existing bag.

Well, she weighted probably around 100 kg, had a terrible cockney accent and the manners of a Yorkshire terrier (meaning she was scary and liked to use that), but she didn’t expect a Portuguese temperament with a passengers rights book in hand. I got inside the plane without having to pay the fee, but I have to ask: is this normal? Has anyone else had this problem?
Ryanair allow 10 kg per hand luggage item. 1 item per person.
How did you get away with 14.5 ?
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  #188  
Old 16.06.2011, 12:26
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Re: Ryanair clobbers passengers with yet more punitive charges

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Ryanair allow 10 kg per hand luggage item. 1 item per person.
How did you get away with 14.5 ?
It was not a hand luggage Was normal luggage to check in, which can be a maximum of 15 kg.

Quote:
I had exactly the same problem at Stanstead
Ah the most gorgeous airport in Europe! I will never forget the friendly police officer that came to me while I was working on my laptop somewhere during my 8 hours waiting time till my next flight, asking "You wouldn't like when I would just go to your home and plug my computer on YOUR electricity, would you?"

He kinda got me into a state of shock and for a couple of hours I actually did believe I had been caught doing something terribly illegal (I plugged my laptop on the airport regular plugs! OH NOES!)...
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  #189  
Old 16.06.2011, 12:47
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Re: Ryanair clobbers passengers with yet more punitive charges

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..."You wouldn't like when I would just go to your home and plug my computer on YOUR electricity, would you?"....
If I'd invited you in to wait for your flight, then I'd be fine with it.

otoh, I don't argue with men with guns.
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  #190  
Old 16.06.2011, 13:07
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Re: Ryanair clobbers passengers with yet more punitive charges

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It was not a hand luggage Was normal luggage to check in, which can be a maximum of 15 kg.
In such cases you should take out your camera and ask for details.
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  #191  
Old 16.06.2011, 13:21
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Re: Ryanair clobbers passengers with yet more punitive charges

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In such cases you should take out your camera and ask for details.
When I look back now I think I should have really taken the name of the woman... But I was very tired and touchy ("slept" in the airport for 8 hours, waiting for the connection flight) and since I already new the bad fame of Ryanair I didn't really think it would come to much

But because of that little episode I got to know about Air Berlin, and have been a happy costumer ever since!
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  #192  
Old 16.06.2011, 13:27
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Re: Ryanair clobbers passengers with yet more punitive charges

I've only flown with RyanAir once - and vowed to never again. Time people voted with their feet instead of complaining. Helm I tried to get the name of the person who was so rude to me, but they will not give it, and do not wear a name badge either.
I've flown with EasyJet 100s of time, and only 1 bad experience (a very snooty Swiss crew member!).
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  #193  
Old 16.06.2011, 13:40
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Re: Ryanair clobbers passengers with yet more punitive charges

Who exactly would you complain to, Ryanair *customer service*?
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  #194  
Old 14.09.2011, 17:08
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Re: Ryanair clobbers passengers with yet more punitive charges

From 01.11.2011, you can only escape the fees by using their MasterCard.

http://www.ryanair.com/en/news/ryana...aid-mastercard

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Ryanair, the world’s favourite airline, today (12th Sept) announced that it will introduce the‘Ryanair Cash Passport’, a MasterCard prepaid card managed by Access Prepaid Worldwide, in the UK,from 4th October 2011.

Ryanair’s £6 admin fee will not apply to UK bookings completed with Ryanair Cash Passport from 4th October onward. All UK bookings made with any other UK MasterCard prepaid card will attract Ryanair’s £6 admin fee from 1st November 2011 onwards.
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  #195  
Old 14.09.2011, 17:50
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Re: Ryanair clobbers passengers with yet more punitive charges

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From 01.11.2011, you can only escape the fees by using their MasterCard.

http://www.ryanair.com/en/news/ryana...aid-mastercard
They are thieving bastards!
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  #196  
Old 14.09.2011, 17:53
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Re: Ryanair clobbers passengers with yet more punitive charges

Maybe they should call it the Ryanair Crash Passport?
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  #197  
Old 14.09.2011, 17:57
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Re: Ryanair clobbers passengers with yet more punitive charges

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Maybe they should call it the Ryanair Crash Passport?
Some details about their card is here ( cached ) in case you are interest.

Look back at Ryanair in 1998...


Last edited by jrspet; 14.09.2011 at 18:23.
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  #198  
Old 14.09.2011, 18:07
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Re: Ryanair clobbers passengers with yet more punitive charges

Ryanair have to provide a way to pay without credit card charges - they used Visa electron and Mastercard prepaid for this purpose before (because they are expensive to buy and rare).

The new card is actually cheaper to buy & recharge.
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  #199  
Old 14.09.2011, 18:32
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Re: Ryanair clobbers passengers with yet more punitive charges

rumours abound that someone took a dump in the toilet sink the other day... maybe they had crap service...
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  #200  
Old 14.09.2011, 18:51
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Re: Ryanair clobbers passengers with yet more punitive charges

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Ryanair have to provide a way to pay without credit card charges - they used Visa electron and Mastercard prepaid for this purpose before (because they are expensive to buy and rare).

The new card is actually cheaper to buy & recharge.
I have a prepaid € master card which was free, and the exchange rate when topping it up is the same as my regular bank exchange rate, and there are no ATM fees or purchase fees when paying/withdrawing in euros, so it works out cheaper.

I doubt the Ryanair card will be cheaper to buy or recharge or to use than that.

From the article (which only mentions UK bookings) it's unclear whether I'll still be able to use it to book flights in euros without paying the admin charge.

Hopefully I won't need any flights anyway... I prefer to drive.
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