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  #21  
Old 22.02.2009, 14:14
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Re: Ryanair clobbers passengers with yet more punitive charges

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Ryanair charges Credit card processing fee per person per leg - which is obviously not what they are paying the CC companies. does anyone know how to get the Visa electron debit card to avoid this rip off ?
Pardon? So you mean if I had only one leg I would be charged less for using a credit card than if I had two legs?
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  #22  
Old 22.02.2009, 14:38
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Re: Ryanair clobbers passengers with yet more punitive charges

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I don't fly with Ryanair, and after reading some of the comments I don't think I ever will! But what I don't understand is how this dutyfree rule actually makes any difference to the cost of running the airline. (Apart from generating more cash for the company). Passengers have to carry their own hand luggage onto the plane and store it for themselves, so you don't have to pay a baggage handler to do this, or the flight attendants. So why have the rule? The only reason I can possibly think of is to speed up the boarding process - we all know how annoying it is to be stood behind some business man on the flight carefully packing away his overnight case, laptop, overcoat and dutyfree into the overhead lockers whilst the rest of the plane waits in the rain on the steps up to the plane, but how much time will you really save?
Its a crazy rule!
Ryanair keeps quoting the example of a passenger who had 5 bags of Duty Free shopping. However in reality it is just another revenue stream along with all the other petty charges. What will be interesting though is to see how the smaller airports take this, those that rely on sales of Duty Free shopping.
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  #23  
Old 22.02.2009, 15:00
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Re: Ryanair clobbers passengers with yet more punitive charges

I never have and I have no intention whatsoever of ever flying with Ryanair. I consider their style of rip-of marketing and their "customer service" attitude a complete joke. I once came close to using a Ryanair flight as I needed to get to Frankfurt - I then found out that the Ryanair flight to "Frankfurt" actually went to Hahn which being 120 something KM away isn't exactly what I'd call close to Frankfurt
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  #24  
Old 22.02.2009, 16:11
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Re: Ryanair clobbers passengers with yet more punitive charges

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This might all be my imagination, but I remember on a flight back from Girona actually feeling pretty worried at the pilot's airmanship. The descent into Stansted was extremely steep, the landing very rough and then they blast this fanfare music to announce "Another on-time flight". In the back of my mind I'm thinking, how the hell did they manage that when we were delayed for 30 mins at Girona
There's a _lot_ of wiggle room built into airline schedules. Not only in terms of what is considered "on time", but also to "speed things" up by being bumped up in the landing slots, or flying faster than normal (or just being lucky and getting a tailwind).
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  #25  
Old 22.02.2009, 18:13
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Re: Ryanair clobbers passengers with yet more punitive charges

Ryan Air usually land early/on time, this is due to the fact that they advertise the flight time as longer than it actually is and therefore build themselves in a time buffer.

They are the only airline that flies to Dinard France (where my dad lives) from England and everytime my dad has had guests (including myself) and gone to pick them up from the airport the flight has always landed around half an hour earlier than it should despite taking off on time or a little late coincidence.... I think not!
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  #26  
Old 22.02.2009, 18:30
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Re: Ryanair clobbers passengers with yet more punitive charges

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I never have and I have no intention whatsoever of ever flying with Ryanair. I consider their style of rip-of marketing and their "customer service" attitude a complete joke. I once came close to using a Ryanair flight as I needed to get to Frankfurt - I then found out that the Ryanair flight to "Frankfurt" actually went to Hahn which being 120 something KM away isn't exactly what I'd call close to Frankfurt

Worse - they were offering flights to Copenhagen and flew into Malmo, bussing people back to Copenhagen. That's a different country to what they advertised

I have flown only once with them. According to their T&Cs back then, for flight cancellations the only compensation you got was what you paid for your ticket. Too bad about the accomodation that you need to cancel by 4pm and still have to pay for.
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  #27  
Old 27.02.2009, 13:17
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Re: Ryanair clobbers passengers with yet more punitive charges

I can imagine this being popular

Ryanair considers charging passengers to use toilet
Belfast Telegraph
Friday, 27 February 2009

Ryanair is considering charging passengers to use the toilet on its aircraft.
The airline's boss, Michael O'Leary, is touting the idea of putting a coin slot on the toilet door as a means of raising "discretionary revenue".
Last week, Ryanair announced plans to shut all check-in desks at airports and require passengers to check-in online in an effort to cut costs.
The airline is also introducing an onboard mobile-phone service that will charge passengers up to €3 per minute to make a phonecall.

Link
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  #28  
Old 27.02.2009, 13:46
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Re: Ryanair clobbers passengers with yet more punitive charges

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Ryanair considers charging passengers to use toilet
Belfast Telegraph
Friday, 27 February 2009
Sure they got hold of the right end of the stick. I know Michael O'Leary said Ryanair was going to charge for "inflight calls" but I thought he was referring to mobile phones!!
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  #29  
Old 27.02.2009, 13:47
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Re: Ryanair clobbers passengers with yet more punitive charges

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Worse - they were offering flights to Copenhagen and flew into Malmo, bussing people back to Copenhagen. That's a different country to what they advertised

I have flown only once with them. According to their T&Cs back then, for flight cancellations the only compensation you got was what you paid for your ticket. Too bad about the accomodation that you need to cancel by 4pm and still have to pay for.

That would have been fine for me as I used to live in Malmo.
Realistically though, now that the Sund bridge is there the trip from Malmo to CPH wouldn't take that long, when I lived there though the bridge wasn't finished.
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  #30  
Old 27.02.2009, 14:55
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Re: Ryanair clobbers passengers with yet more punitive charges

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That would have been fine for me as I used to live in Malmo.
Realistically though, now that the Sund bridge is there the trip from Malmo to CPH wouldn't take that long, when I lived there though the bridge wasn't finished.
I love Malmo and Sweden. We were going to be moving to Stockholm and but jobs fell through. We really confused my husband's family when we moved here - since both sound similar in Portuguese
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  #31  
Old 27.02.2009, 15:08
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Re: Ryanair clobbers passengers with yet more punitive charges

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I love Malmo and Sweden. We were going to be moving to Stockholm and but jobs fell through. We really confused my husband's family when we moved here - since both sound similar in Portuguese

I used to live just outside Malmo in Limhamn, fantastic place and I'd love to move back there only the Swedish economy is going down the toilet at the moment. Stockholm is great but too far North as the winter goes on until aroun June.
Midsummer parties in Sweden are not to be missed!

Sorry for drifting Off Topic, back to Ryanair, does anyone here actually like them?

Last edited by Louis Wu; 27.02.2009 at 15:09. Reason: apology
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  #32  
Old 27.02.2009, 15:30
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Re: Ryanair clobbers passengers with yet more punitive charges

Next innovations at Ryanair:
separate charges for No. 1 and No. 2
separate charges for toilet roll usage
if a passenger brings own roll - £3.00 charge, roll confiscated if not paid for
everyone on board checked if not flying in pampers
etc...etc...
"Welcome on board of Ryanair"
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  #33  
Old 27.02.2009, 20:20
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Re: Ryanair clobbers passengers with yet more punitive charges

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I can imagine this being popular

Ryanair considers charging passengers to use toilet
Belfast Telegraph
Friday, 27 February 2009
I like CNN online's headline better:

Ryanair considers charging passengers to pee
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  #34  
Old 06.03.2009, 13:25
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Re: Ryanair clobbers passengers with yet more punitive charges

Ryanair have confirmed that they do intend to charge passengers for using the toilet...

http://www.irishtimes.com/newspaper/....html?digest=1
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  #35  
Old 06.03.2009, 13:33
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Re: Ryanair clobbers passengers with yet more punitive charges

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Sorry for drifting Off Topic, back to Ryanair, does anyone here actually like them?
I don't like the product. I shop elsewhere.
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  #36  
Old 12.03.2009, 21:53
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Re: Ryanair clobbers passengers with yet more punitive charges

The latest Ryanair rip off, now you have to pay to check-in online, which in the absence of any other option means that everyone will have to pay

Ryanair, Online Check-In Fees, the Office of Fair Trading and 'Fixed Non-Optional Costs'

Wednesday March 11, 2009
Low-cost airline Ryanair has recently announced that all passengers will be forced to check-in online from later in the year and that there will be a £5 fee to check-in that everyone will have to pay. Read the full Ryanair statement here: Ryanair To Go 100% Web Check-In From October.

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  #37  
Old 12.03.2009, 22:34
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Re: Ryanair clobbers passengers with yet more punitive charges

For the lawers among us: is there such a thing as class action in Switzerland and/or UK ?
I assume any fee must cover expenses - 5 Eur for online check in fee is way too much.
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  #38  
Old 12.03.2009, 23:09
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Re: Ryanair clobbers passengers with yet more punitive charges

I will never fly Ryanair as they are just a con and their chaiman well!!!. I'll stick with easyjet as far as the budget carriers go but much prefer to fly with Swiss.
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  #39  
Old 12.03.2009, 23:21
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Re: Ryanair clobbers passengers with yet more punitive charges

if you don't check in you don't fly - how can they charge you to be able to use the purchased that you purchased -- it's like going to the Migros and buying a steak then mailing them 5 CHF when you eat it -- I don't get it -- based on all of the feedback I've heard about them why do people still insist on flying with them -- there is being frugal about your travel costs and then there is just plain nuts.

I'm still trying to figure out what happens if you don't have a credit card since they are having Boeing fit the plane with card readers -- excuse me stewardess -- but can you take this please....
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  #40  
Old 15.03.2009, 17:10
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Re: Ryanair clobbers passengers with yet more punitive charges

I view Ryanair as a sky taxi, for a short hop I'll tolerate them.... but give me a real carrier any day. I'd rather pay the extra and travel BA for example, not perfect, but at least I can take a bag or visit the toilet without additional charges.

I also don't get the contradiction in Ryanairs policy.... low flight deals to holiday destinations, but in my view a punitive charge for a suitcase to take you clothes etc .
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