Go Back   English Forum Switzerland > Help & tips > Other/general
Reply
 
Thread Tools Display Modes
  #81  
Old 16.11.2009, 18:14
Forum Veteran
 
Join Date: Apr 2007
Location: Brisbane, QLD, Oz
Posts: 610
Groaned at 155 Times in 110 Posts
Thanked 318 Times in 211 Posts
drsmithy has earned some respectdrsmithy has earned some respect
Re: Ryanair clobbers passengers with yet more punitive charges

Quote:
View Post
My point again, how come EasyJet, Air Berlin etc.. manage to operate a no frills service with comparable prices to Ryanair but with a lot less BS?
How do their profit margins compare ?
Reply With Quote
  #82  
Old 04.01.2010, 17:30
Castro's Avatar
à la mod
 
Join Date: Nov 2007
Location: Basel-Land of Smiles
Posts: 4,772
Groaned at 91 Times in 73 Posts
Thanked 12,711 Times in 4,143 Posts
Castro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond repute
Re: Ryanair clobbers passengers with yet more punitive charges

Although Ryanair no longer darkens the skies of Switzerland, I'm still fascinated by their shennanigans (Paddy Power are actually offering odds of 18-1 for Michael O'Leary to be the new boss of BA ..... if cabin crew thought they had something to complain about, they soon will have)


OFT Boss Criticises Ryanair as "Puerile"

LONDON (Reuters) - The head of Britain's business regulator has hit out at Ryanair <RYA.I>, saying it may act over the way the Irish budget airline almost taunts passengers with its payment system.
John Fingleton, the chief executive of the Office of Fair Trading, told the Independent newspaper the airline engaged in "puerile" and "almost childish" behaviour in the way it charges passengers for paying for flights online.
The newspaper said Ryanair advertises taxes and other fees up front but only mentions charges for paying by credit cards at the end of the booking to prevent customers from opting to use an alternative and free credit card to escape the fee.
Under consumer law businesses must advertise all compulsory charges, but Ryanair offers one type of card for free.
"Ryanair has this funny game where they have found some low frequency payment mechanism and say 'Well, because you can pay with that (the charge is optional)," the newspaper quoted Fingleton as saying, in what it described as a rare interview.
"It's almost like taunting consumers and pointing out 'Oh well, we know this is completely outside the spirit of the law, but we think it's within the narrow letter of the law.'"
"On some level it's quite puerile, it's almost childish. This is just playing silly games at the margins of it all and we might or might not go running after something like that."
The airline defended itself to the newspaper and said it was so popular because it was cheap. It has also clashed with the regulator before.

Reply With Quote
This user would like to thank Castro for this useful post:
  #83  
Old 04.01.2010, 17:59
Newbie 1st class
 
Join Date: Jul 2009
Location: Zurich
Posts: 12
Groaned at 3 Times in 2 Posts
Thanked 4 Times in 4 Posts
GoneGoing has no particular reputation at present
Re: Ryanair clobbers passengers with yet more punitive charges

Boring post. If you don't like Ryanair don't fly with them
Reply With Quote
The following 2 users groan at GoneGoing for this post:
  #84  
Old 04.01.2010, 18:25
Glendyn's Avatar
Forum Veteran
 
Join Date: Nov 2008
Location: ZH. Horgen area
Posts: 776
Groaned at 12 Times in 6 Posts
Thanked 933 Times in 385 Posts
Glendyn has a reputation beyond reputeGlendyn has a reputation beyond reputeGlendyn has a reputation beyond reputeGlendyn has a reputation beyond reputeGlendyn has a reputation beyond repute
Re: Ryanair clobbers passengers with yet more punitive charges

Quote:
View Post
Boring post: If you don't like Ryanair don't fly with them
I fixed the punctuation for you.
Reply With Quote
  #85  
Old 04.01.2010, 18:49
TAE's Avatar
TAE TAE is offline
Member
 
Join Date: Jun 2009
Location: Zürich
Posts: 196
Groaned at 4 Times in 3 Posts
Thanked 73 Times in 50 Posts
TAE has made some interesting contributions
Re: Ryanair clobbers passengers with yet more punitive charges

I think we all could say Ryanair this and Ryanair that... I myself can write a long list of outrageous behavior of Ryanair's Staff, etc...

But fact is, they are still far cheaper than other airlines like Swiss or Lufthansa.
Now that Ryanair left Basel, Swiss enjoys its monopoly over Swiss flights even more!
Reply With Quote
  #86  
Old 04.01.2010, 18:56
Newbie 1st class
 
Join Date: Jul 2009
Location: Zurich
Posts: 12
Groaned at 3 Times in 2 Posts
Thanked 4 Times in 4 Posts
GoneGoing has no particular reputation at present
Re: Ryanair clobbers passengers with yet more punitive charges

Quote:
View Post
I fixed the punctuation for you.
not necessary
Speak your own mind.
Reply With Quote
  #87  
Old 04.01.2010, 19:00
Dougal's Breakfast's Avatar
Forum Legend
 
Join Date: Nov 2007
Location: GL
Posts: 15,384
Groaned at 969 Times in 737 Posts
Thanked 38,646 Times in 12,100 Posts
Dougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond repute
Re: Ryanair clobbers passengers with yet more punitive charges

Quote:
View Post
Speak your own mind.
He can: He's got one.
Reply With Quote
This user would like to thank Dougal's Breakfast for this useful post:
  #88  
Old 04.01.2010, 19:00
Forum Veteran
 
Join Date: Oct 2007
Location: Ticino & London
Posts: 1,943
Groaned at 170 Times in 93 Posts
Thanked 1,129 Times in 619 Posts
Cashboy has a reputation beyond reputeCashboy has a reputation beyond reputeCashboy has a reputation beyond reputeCashboy has a reputation beyond repute
Re: Ryanair clobbers passengers with yet more punitive charges

Ryanair like any other airline can only advertise a price of a flight in total and there has to be a means of this flight price actually being paid to comply with advertising standards.
Ryanair has always (as has Easyjet) got round this by having a means of payment that most people won't generally have available otherwise you pay £5 per journey per passenger). This was the Electron Card until the 31st December 2009.

Unfortunately for Ryanair, there are people like me (tight b8stards) that will make the effort to avoid any unnceccessary costs; i.e. get that Electron Card.
To give you an idea, I had 34 flights last year (Luton/Stanstead <> Bergamo) and spent £76 in total that equates to just over £2 a flight.
I have no option but to be organised and keep my costs down as I don't earn the CHF300,000 per annum that the majority of you appear to. In fact for the last two years I have earned less than £12,000 per annum however I have kept the couple of employees I have in England employed.

Obviously Ryanair need to advertise their cheap flights but now too many people have Electron Cards.
Ryanair's solution is to say that you now need to pay by Pre Pay Master Card knowing that it is new and not many have these cards.

I have obviously been looking at these prepaid cards as I shall need one but there are so many permutations (commission, transaction payment, top up charges etc.)

For your information these two sites might be of interest to you:

http://www.what-prepaid-card.co.uk/f...s-prepaid.html

and this one looks interesting as a Euro currency sort of debit card.

https://www.fairfx.com/

I also like the ones that you can top up with cash so there is no track of your transactions.
__________________
I do not have friends..........I have contingent liabilities
Reply With Quote
  #89  
Old 04.01.2010, 19:12
Forum Veteran
 
Join Date: May 2007
Location: Vaud
Posts: 1,763
Groaned at 113 Times in 74 Posts
Thanked 812 Times in 501 Posts
Charlie R. Soles has an excellent reputationCharlie R. Soles has an excellent reputationCharlie R. Soles has an excellent reputationCharlie R. Soles has an excellent reputation
Re: Ryanair clobbers passengers with yet more punitive charges

Quote:
View Post
Boring post. If you don't like Ryanair don't fly with them
Apart from "boring post", i tend to agree, we all know if you shake hands with Ryan Air, you should count fingers afterwards. They are sharp and make no bones about it, if you don't like it or can't take the agro, fly with somebody else, although it may cost you more
Reply With Quote
  #90  
Old 04.01.2010, 19:34
17clarence's Avatar
Forum Veteran
 
Join Date: May 2008
Location: Geneva
Posts: 792
Groaned at 15 Times in 13 Posts
Thanked 961 Times in 437 Posts
17clarence has a reputation beyond repute17clarence has a reputation beyond repute17clarence has a reputation beyond repute17clarence has a reputation beyond repute
Re: Ryanair clobbers passengers with yet more punitive charges

You can only drive costs down so far before the levels of safety are compromised. Over worked and stressed staff, especially ones employed by third parties (outsourced or agency staff themselves getting screwed by RyanAir) will never have the same regard for crossing the t's and dotting the i's as happy permanent staff.
At 35,000ft, I'm definately happier in a BA or Swiss plane than a RyanAir one.

And another thing, my missus, as well as all other women, travels with a fair size handbag when flying, and there's no-way it will go in the one piece of hand luggage. Expect more check-in rage when this is implemented on female flyers!
Reply With Quote
  #91  
Old 05.01.2010, 14:52
AntH's Avatar
Member
 
Join Date: Aug 2009
Location: Baden
Posts: 187
Groaned at 1 Time in 1 Post
Thanked 100 Times in 46 Posts
AntH has earned the respect of manyAntH has earned the respect of manyAntH has earned the respect of many
Re: Ryanair clobbers passengers with yet more punitive charges

The only charge I hate with Ryanair is the credit card charge. The rest, despite being a bit on the pricey side, is fair enough. If you just want to fly somewhere without any checked in luggage then they are great.

Some of the arguments on this thread seem really strange. It clearly says when you book that only one item of hand luggage of a certain size is allowed, but on every flight I have been on with them there is about half the plane with alot more than that. It really annoys me when people have two or three items of hand luggage and then complain if they are asked to check one in. The other one about paying to check in a bag, ok I will admit it is expensive to do but the point is you don't have to. By the time you add up all the costs of taking a bag its the same as flying with another other airline so just book with them for a more enjoyable flight. Finally the complaints about the excessively large flight window to allow for delays. I don't know many people who would complain about landing 30 minutes early, would you prefere 30 minutes late?

This isn't meant as an attack on other people who have posted here but you have to see the benefits of being able to fly, return, to the UK for about £20 when they were still in Switzerland.
Reply With Quote
  #92  
Old 21.04.2010, 22:12
Junior Member
 
Join Date: Aug 2007
Location: Zurich
Posts: 32
Groaned at 3 Times in 2 Posts
Thanked 12 Times in 11 Posts
swissAussie has no particular reputation at present
Re: Easyjet Flight Zurich- London, Tuesday 20th April

And as we saw the planes did not fly

Btw DONT fly sleasyjet they are one of the worst airlines they abandon their customers as do ryanair

They will hopefully go broke from the recent volcano shut down
Reply With Quote
  #93  
Old 21.04.2010, 22:17
Castro's Avatar
à la mod
 
Join Date: Nov 2007
Location: Basel-Land of Smiles
Posts: 4,772
Groaned at 91 Times in 73 Posts
Thanked 12,711 Times in 4,143 Posts
Castro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond repute
Re: Easyjet Flight Zurich- London, Tuesday 20th April

Quote:
View Post
And as we saw the planes did not fly

Btw DONT fly sleasyjet they are one of the worst airlines they abandon their customers as do ryanair

They will hopefully go broke from the recent volcano shut down
On the contrary, Easyjet have been one of the quickest airlines to get back on their feet. My wife's flight to Gatwick was bang on time, whilst BA/Swiss are still showing cancellations.
Reply With Quote
The following 3 users would like to thank Castro for this useful post:
  #94  
Old 21.04.2010, 22:20
Forum Veteran
 
Join Date: Oct 2007
Location: Ticino & London
Posts: 1,943
Groaned at 170 Times in 93 Posts
Thanked 1,129 Times in 619 Posts
Cashboy has a reputation beyond reputeCashboy has a reputation beyond reputeCashboy has a reputation beyond reputeCashboy has a reputation beyond repute
Re: Easyjet Flight Zurich- London, Tuesday 20th April

Quote:
View Post
Hi there,
I have a flight to sell from Zurich to London. Its leaving 9.50am and arriving at 10.40. I will have to do a name change which will probably cost around 20 CHF but the whole thing wont come to more than 50 CHF..which is a bargain at such short notice... PM me if you are interested!
Are you sure that you can transfer tickets so easily?

I know from Ryanair that if you transfer the name on the ticket there is a large fee plus (this is the real catch); you also have to pay any additional cost of what the ticket is now; i.e. if you paid £20 for the flight two months ago and the price on-line would be £100; you would also have to pay an additional £80.
The airlines did this to stop people like me that would speculate and buy all the seats when they were cheap (£1.00) and then resell them closer to the flight.
__________________
I do not have friends..........I have contingent liabilities
Reply With Quote
  #95  
Old 21.04.2010, 22:33
Forum Legend
 
Join Date: Jun 2007
Location: What's it to you?
Posts: 2,632
Groaned at 98 Times in 68 Posts
Thanked 3,209 Times in 1,296 Posts
Snoopy has a reputation beyond reputeSnoopy has a reputation beyond reputeSnoopy has a reputation beyond reputeSnoopy has a reputation beyond reputeSnoopy has a reputation beyond reputeSnoopy has a reputation beyond repute
Re: Easyjet Flight Zurich- London, Tuesday 20th April

Quote:
View Post
And as we saw the planes did not fly

Btw DONT fly sleasyjet they are one of the worst airlines they abandon their customers as do ryanair

They will hopefully go broke from the recent volcano shut down
I think you are being unfair. Low cost airlines do not offer the same level of service as legacy airlines. When you buy your ticket you choose what level of service you want. Go to Easyjet and Ryanair and you get your bum on a seat and that is about all...
Reply With Quote
  #96  
Old 21.04.2010, 22:39
Forum Veteran
 
Join Date: Oct 2007
Location: Ticino & London
Posts: 1,943
Groaned at 170 Times in 93 Posts
Thanked 1,129 Times in 619 Posts
Cashboy has a reputation beyond reputeCashboy has a reputation beyond reputeCashboy has a reputation beyond reputeCashboy has a reputation beyond repute
Re: Easyjet Flight Zurich- London, Tuesday 20th April

Quote:
View Post
And as we saw the planes did not fly

Btw DONT fly sleasyjet they are one of the worst airlines they abandon their customers as do ryanair

They will hopefully go broke from the recent volcano shut down
Off Topic:

If it wasn't for airlines like Ryanair and Easyjet; some of us poor people would not be able to afford to visit our friends and family.
These airlines made air travel an opportunity for a lot more people.
It can be clearly seen by the amount of people stranded after the airlines stopped flying for a few days caused basically due to UK obsessed with Health & Safety and no bottle.

See pilots ability to see if volcanic ash going into jet engines.
http://news.bbc.co.uk/1/hi/world/europe/8635012.stm
Reply With Quote
This user would like to thank Cashboy for this useful post:
  #97  
Old 21.04.2010, 22:44
Oldhand's Avatar
Forum Legend
 
Join Date: Apr 2006
Location: Zürich
Posts: 3,832
Groaned at 20 Times in 19 Posts
Thanked 6,093 Times in 1,907 Posts
Oldhand has a reputation beyond reputeOldhand has a reputation beyond reputeOldhand has a reputation beyond reputeOldhand has a reputation beyond reputeOldhand has a reputation beyond reputeOldhand has a reputation beyond repute
Re: Easyjet Flight Zurich- London, Tuesday 20th April

Quote:
View Post
Off Topic:

If it wasn't for airlines like Ryanair and Easyjet; some of us poor people would not be able to afford to visit our friends and family.
These airlines made air travel an opportunity for a lot more people.
It can be clearly seen by the amount of people stranded after the airlines stopped flying for a few days caused basically due to UK obsessed with Health & Safety and no bottle.

See pilots ability to see if volcanic ash going into jet engines.
http://news.bbc.co.uk/1/hi/world/europe/8635012.stm

I suppose it would take a lot of bottle to risk peoples lives or screw up a couple of airplanes.
Reply With Quote
  #98  
Old 21.04.2010, 23:11
Junior Member
 
Join Date: Aug 2007
Location: Zurich
Posts: 32
Groaned at 3 Times in 2 Posts
Thanked 12 Times in 11 Posts
swissAussie has no particular reputation at present
Re: Easyjet Flight Zurich- London, Tuesday 20th April

However ryanair and easyjet have the same responsibility as other airlines to reimburse expenses for stranded passengers and I bet they will pay nothing

And a work colleague has been abandoned before by easyjet when the flight was cancelled and she had to rebook on Swiss three days later at her own expense no refund by easyjet this is illegal under EU regulation
Reply With Quote
  #99  
Old 21.04.2010, 23:37
Castro's Avatar
à la mod
 
Join Date: Nov 2007
Location: Basel-Land of Smiles
Posts: 4,772
Groaned at 91 Times in 73 Posts
Thanked 12,711 Times in 4,143 Posts
Castro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond repute
Re: Ryanair clobbers passengers with yet more punitive charges

Fury as Ryanair refuses to pay stranded passengers' costs

Budget airline Ryanair risks consumer backlash by refusing to pay hotel and food bills of passengers stranded by ash cloud
Ryanair chief executive Michael O'Leary: 'There's no legislation that says any airline getting a fare of €30 should be reimbursing passengers many thousands.' Photograph: Julien Behal/PA

The budget airline Ryanair today sparked a furious response from politicians and risked a consumer backlash by refusing to pay the hotel and food bills of passengers stranded by the volcanic ash cloud, in a blatant refusal to abide by strict EU consumer rules.
As Britain's skies opened for business at last after a catastrophic six-day shutdown, the carrier's chief executive, Michael O'Leary, told passengers his airline would not meet hotel and subsistence expenses incurred while they were stuck abroad. Ryanair would reimburse travellers the original price of their air fare and no more, he said.
Europe-wide regulations demand that airlines provide food and drinks and hotel accommodation if appropriate when passengers are stranded. There are no time or monetary limits on the commitment, which Ryanair repeats on its website. Pressed on the legality of his stance, O'Leary challenged Ireland's airline regulator, the Commission for Aviation Regulation, to take him to court. It is estimated Ryanair's stance could affect as many as 400,000 passengers, and potentially save the airline millions of pounds.

Full story
Reply With Quote
This user would like to thank Castro for this useful post:
  #100  
Old 22.04.2010, 00:05
Khaia's Avatar
Member
 
Join Date: Dec 2009
Location: Goldau
Posts: 132
Groaned at 0 Times in 0 Posts
Thanked 46 Times in 31 Posts
Khaia has earned some respectKhaia has earned some respect
Re: Ryanair clobbers passengers with yet more punitive charges

I hate Ryanair, they have no respect for people at all and unless impossible to avoid, would not fly with them...
... but on the subject of paying for people who got stranded, that's very damaging for any business and after 6 days out of action all airlines have suffered big financial damages and then on top of that having to pay for people's accommodations and food over an incident they had no control over is just a bit too much.

Don't get me wrong, I think of all airlines, ryanair should be the only one to pay out in full, but the others should be spare from this, at least a bit (after all, one can be sure that they will increase everyone's fares to make up for the hole in their finances over the big pay outs)

Last edited by Khaia; 22.04.2010 at 00:08. Reason: extra clarification
Reply With Quote
Reply

Tags
humiliating, not emirates, oleary, ryanair, teeves, unpleasant




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ryanair emergency landing at Ciampino (Italy) Castro International affairs/politics 0 10.11.2008 18:53
about Ryanair Shah Travel/day trips/free time 8 04.06.2008 13:42
Ryanair flights that i cant use, can i sell them ? grimmus Transportation/driving 4 02.06.2008 12:36
Nanny Charges krati Employment 2 04.03.2008 16:12
Ryanair - Friedrichshafen - Liverpool telandy Travel/day trips/free time 2 02.09.2007 22:43


All times are GMT +2. The time now is 00:16.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0