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Old 14.07.2006, 05:59
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American Express (AMEX) or other US credit/debit cards accepted?

Hey

Had a very frustrating encounter today. I went shopping to CO-OP (Dietikon) today and was told they dont take Amex. Having gotten used to such rejections I pulled out my Visa and was given the same reply. WTF!? how do non-swissies shop around here? I can't imagine people hauling bundles of cash around!

I'm going to be here for a few months, so I dont think I can apply for the usual POST credit card or a bank account. Anyone have suggesions to avoid carrying cash and still be able to purchase at most of these retailers?

I need to buy some computer hardware and was planning on going to Steg this weekend. Anyone know if they take Amex or a computer store which does?

I could withdraw at the ATMs but would rather avoid the ridiculous bank fees.

thanks.
-A
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Old 14.07.2006, 07:06
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Re: American Express (AMEX) or other US credit/debit cards accepted?

The same happened to us the first time we went into a Coop.
We had Visa and Visa Delta cards from the UK, but not Switch/Maestro.

Coop (Bülach Süd at least) and migros are starting to take visa and mastercard, because they are launching your own cards..

It is a bit random about what shop takes what, I'm afraid....
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Old 14.07.2006, 09:00
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Re: American Express (AMEX) or other US credit/debit cards accepted?

yes, Maestro is the only card you can guarantee will be accepted but, as gbn pointed out, with Coop launching their own CC, acceptance is becoming greater. For instance, Coop St Annahof has accepted CCs for some time now.

Go back 10 years and you'd often be carrying 1000 francs....so card culture is arriving, slowly.

Amex is the least accepted card btw.
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Old 14.07.2006, 10:08
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Re: American Express (AMEX) or other US credit/debit cards accepted?

aaargg! thanks guys for the reply.

So, when you guys say COOP is launching their own card, does that mean they are only going to accept mastercards issued by themselves or any mastercard?

btw.. any suggestions on computer stores which accept amex? I prefer that cuz I can save some effort filing expense reports at my company
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Old 14.07.2006, 10:10
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Re: American Express (AMEX) or other US credit/debit cards accepted?

do you use walk-in computer stores or online? Have a look using www.toppreise.ch which usually summarises what each retailer accepts for payment.

Many accept only pre- or post-payment with a paying-in slip....
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Old 14.07.2006, 10:58
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Re: American Express (AMEX) or other US credit/debit cards accepted?

Steg definitely does not accept credit cards. Media Markt didn't the last time I noticed, too. I am pretty sure that InterDiscount does, but Media Markt and InterDiscount aren't for hardcore computer geeks
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Old 14.07.2006, 12:12
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Re: American Express (AMEX) or other US credit/debit cards accepted?

Quote:
Hey

Had a very frustrating encounter today. I went shopping to CO-OP (Dietikon) today and was told they dont take Amex. Having gotten used to such rejections I pulled out my Visa and was given the same reply. WTF!? how do non-swissies shop around here? I can't imagine people hauling bundles of cash around!

I'm going to be here for a few months, so I dont think I can apply for the usual POST credit card or a bank account. Anyone have suggesions to avoid carrying cash and still be able to purchase at most of these retailers?

I need to buy some computer hardware and was planning on going to Steg this weekend. Anyone know if they take Amex or a computer store which does?

I could withdraw at the ATMs but would rather avoid the ridiculous bank fees.

thanks.
-A
Some co-ops have the 'Credit Card' symbols displayed - the big one out in the Dietikon industrial estate has at least a Visa symbol and probably Mastercard too. For some reason, not all take the card. Especially the smaller ones.

The most commonly accepted card is actually the EC/Maestro direct debit card. Pretty much every shop that I've used takes them. Of course, if you don't have a Swiss bank account this is no good to you. The bad news is that I think you're going to have to get used to carrying large amounts of cash around with you . The good news is that you're less likely to get mugged for it here than almost anywhere else .


Unfortunately, retail facilities in Switzerland are abominable, lack of acceptance of credit cards is just the tip of a grim consumer landscape. Quite amazing for a country with so much wealth.



Gav
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Old 14.07.2006, 13:39
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Re: American Express (AMEX) or other US credit/debit cards accepted?

Quote:
Steg definitely does not accept credit cards. Media Markt didn't the last time I noticed, too. I am pretty sure that InterDiscount does, but Media Markt and InterDiscount aren't for hardcore computer geeks
ARP Datacon (www.arp.ch) will take Master and Visa, I think Distrelec (www.disdata.ch) do as well. Forget AMEX, they charge a lot more than Master or Visa so many places don't take them.

The other way with ARP and Distrelect is post payment with a post slip - the first time at ARP you will have to pay COD.

ARP are in Rotkreuz and are pretty good if a bit pricey.
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Old 19.07.2006, 08:12
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Re: American Express (AMEX) or other US credit/debit cards accepted?

Hi ndn,

I think we all understand your frustration on this one - and we all went a little bit crazy when we first got here for the same reason. The problem is Switzerland is that up until recently there was only one company that merchants could use. As could be expected lack of competition meant that vendors got pulled over a barrel with respect to credit cards. In a country where change is embraced at a glacial pace, high processing fees didn't exactly encourage vendors to start offerring this facility to their customers.

We had a thread going about the difficulties faced by a vendor considering accepting credit cards, you may find it interesting for some background information:

http://www.englishforum.ch/help-tips...dit-cards.html

Another factor that hasn't exactly helped is that it is normal to charge fairly hefty yearly fees to the holder of a credit card. For this reason I refuse to have a Swiss credit card. Migros and Coop are now breaking with tradition and offerring credit cards without fees. Shock horror - the same thing the rest of us have enjoyed since ever I can remember, but the wheels turn extremely slowly in this country!

Also until recently credit cards had to be paid in full by the end of the month - effectively making them a charge card. I guess many Swiss therefore couldn't see the difference between getting a credit card (which they had to pay for), or paying with their EC/Maestro card.

These days the situation has improved significantly, credit cards are accepted by almost all major retailers with the exception of the supermarkets (but as other posters have said - this is changing). In the world of consumer electronics and computers it can still be a bit patchy. Generally if you look on toppreise.ch you'll see that the vendors who offer credit card facilities don't have the lowest prices. In the land of razor-thin margins they simply can't afford to offer it.

Mediamarkt however has no excuse - their margins are most definitely not razor thin (a quick comparison on toppreise.ch will show that!) and they are big enough to be able to negotiate a lower commission than anyone else. But they arrogantly refuse to entertain the idea. But with toppreise you can simply choose to support those business that do offer this facility

Just a side note - I recently had to aquire a whole lot of stuff from mediamarkt and I was carrying about 2.5k in my wallet - it was stolen and I was not happy. Don't fall into the trap of believing that there is no crime here. Usually people who have not yet been the victim of crime here tend to see the picture very differently to those who have - search the forum for other threads about crime.

On the positive side - there are plenty of cash machines in most locations so grabbing enough cash when you need it isn't a problem. Cash machines here won't charge you an additional fee on top of the normal charges levied by your bank - unlike ATMs in the US which slap on an additional $1.50-$2 in addition to your bank charges.
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Old 19.07.2006, 10:19
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Re: American Express (AMEX) or other US credit/debit cards accepted?

whats up guys..

Thanks for the comments.

Mark:
Thanks for that link. I did search around a bit and read thru that forum topic before posting.

I'm very shocked about your theft story. I have started to take a few of the usual precautions for granted lately, after hearing all the "so-safe" stories. Any pointers on how you could have detected/avoided this? Was this like a mug-and-run or just sneak-grab-and-disappear type thing?

Needless to say, the police were clueless and the money never recovered?

This is one more reason I detest carrying cash around. I started keeping no more than a 10 dollar bill on me after a friend got mugged and ended up with a broken nose. Sadly, he really didn't have any money on him and the f**ker didn't believe him. Since a gun was involved, it could have been a lot worse I guess, or may be its just fake.. we tried to solve the mystery thru a superbowl piggy-bet, and it came out ....
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Old 15.08.2006, 16:53
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Re: American Express (AMEX) or other US credit/debit cards accepted?

For whatever reason, our UK issued Maestro cards never work at the till at Coop, even though they are supposed to take them. We always get cash at the ATM in the store before we start shopping and pay cash.

As for Amex, we've used ours successfully at a lot of other shops in Bern, but never a grocery store.
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