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  #41  
Old 17.04.2013, 19:12
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Re: UK Passport Renewal - help!

It is indeed as easy as advertised.

Did it last year at the London office, also as a pre-booked Saturday premium appointment and was one of the most stress-free experiences ever when it comes to official documents.

Can't say the same for the guy in the cubicle beside me, however, as he'd been caught out for not actually being the applicant on the form he submitted!

You can also change or cancel such appointments without fuss or penalty with appropriate advance notice.

All in all, well worth the money in my view for both the premium rate hotline information advice service and the same day renewal process!

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Hi again,

Since I am going to London in May, I called the advice line and booked a premium appointment. Pretty easy to do in the end. They are open on Saturdays which was a pleasant surprise. Will report back here how it goes and if it was as easy as advertised!
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  #42  
Old 18.04.2013, 11:54
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Re: UK Passport Renewal - help!

Ximix, what is the procedure.

Do you get a 1 to 1 appointment with someone who looks at your forms and photos and says yes or no? Maybe checks whether the forms are filled in correctly?
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  #43  
Old 18.04.2013, 12:47
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Re: UK Passport Renewal - help!

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Ximix, what is the procedure.

Do you get a 1 to 1 appointment with someone who looks at your forms and photos and says yes or no? Maybe checks whether the forms are filled in correctly?
Yes, you get given a time to arrive. You go upstairs to a waiting room where you get given a ticket, and then you go up to a counter when your number is called. It's all pretty much like going to the post office.

You hand over the form and documentation, and they go through it and tell you if it's all OK - if so, they tell you to come back in the afternoon to collect the passport.

The only weird thing is the rather over-the-top security - you have to hand in bags, go through a metal detector, I was frisked, and then in the waiting room there were two heavies with a taser for every customer.
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  #44  
Old 18.04.2013, 12:56
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Re: UK Passport Renewal - help!

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Were you asked any special questions as you don't live in the UK? Just out of curiosity of course
None
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  #45  
Old 21.04.2013, 14:56
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Re: UK Passport Renewal - help!

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Were you asked any special questions as you don't live in the UK? Just out of curiosity of course
My Husband and I renewed our passports on seperate occasions using the same day service at Liverpool. No questions were asked about our being resident outside the UK, in fact, very few questions were asked at all. On my visit I think we talked about the weather and the quality of the restaurants in the new John Lewis.

As a matter of interest, how would the passport office know we no-longer reside in the UK?
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Old 21.04.2013, 15:00
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Re: UK Passport Renewal - help!

My flights and new passport cost were paid for by my employer as I need to travel for work. It always worth asking if your boss is happy to foot the bill.
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  #47  
Old 22.04.2013, 10:14
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Re: UK Passport Renewal - help!

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My flights and new passport cost were paid for by my employer as I need to travel for work. It always worth asking if your boss is happy to foot the bill.
Sadly, I am a contractor, so my boss has to foot the bill whether he likes it or not, and I can assure you, he does not!
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  #48  
Old 22.04.2013, 12:14
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Re: UK Passport Renewal - help!

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Sadly, I am a contractor, so my boss has to foot the bill whether he likes it or not, and I can assure you, he does not!
I can recommend the "same-day" service in London with a couple of caveats, especially if your appointment is first thing in the morning:

* the form is not available on-line, so you need to get one (several!) from a post office and complete it before the appointment.

* they're really quite strict about the photos now, and I had a problem with "glare from glasses". The guy said that the photos weren't acceptable and that was that. Game over. Well, almost. Thanks goodness for that set of back-up photos! Game back on.

I took an early flight, picked up forms from a post office on the way to Victoria, and sat in a nice tea shop two minutes walk from the passport office to complete the paperwork. Appointment was at 11am, out by 11.15am, scooted to Kensington for lunch and a bit of a wander round one of the museums. Picked up new passport at 4pm and headed home.

Maybe not the most exciting of days, but since the alternative was having no passport for three or four weeks, a lack of excitement was good.
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  #49  
Old 22.04.2013, 15:54
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Re: UK Passport Renewal - help!

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I can recommend the "same-day" service in London with a couple of caveats, especially if your appointment is first thing in the morning:

* the form is not available on-line, so you need to get one (several!) from a post office and complete it before the appointment.

* they're really quite strict about the photos now, and I had a problem with "glare from glasses". The guy said that the photos weren't acceptable and that was that. Game over. Well, almost. Thanks goodness for that set of back-up photos! Game back on.

I took an early flight, picked up forms from a post office on the way to Victoria, and sat in a nice tea shop two minutes walk from the passport office to complete the paperwork. Appointment was at 11am, out by 11.15am, scooted to Kensington for lunch and a bit of a wander round one of the museums. Picked up new passport at 4pm and headed home.

Maybe not the most exciting of days, but since the alternative was having no passport for three or four weeks, a lack of excitement was good.

I think (hope!) the form is available online, as I have filled out the sections they asked for and printed it off.

Is this not it?

https://www.gov.uk/government/upload...t-form.pdf.pdf
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  #50  
Old 22.04.2013, 17:20
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Re: UK Passport Renewal - help!

I renewed my passport through Paris a couple of months ago. Other than being outrageously expensive, it worked out well. It took about 10 days from sending off the paperwork to receiving the new passport (and that was for a 48-page one too). I had my passport delivered to the office, as there has to be someone to sign for it.
And you don't need to countersign photographs or the form anymore (I've never understood why bank managers were considered suitable to sign the things and cleaners not - these days I would have thought it was the other way round)
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  #51  
Old 22.04.2013, 17:43
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Re: UK Passport Renewal - help!

Surely a visit to a UK passport office is only cheaper than Paris if you already have a trip to the UK planned? Once you've factored in the air ( and train for us) fares the costs must be very similar.

I can only really see the point in doing it if you're going to be there in any case or you need a new passport urgently and can't afford to wait the turnaround time sending it to Paris for renewal.

Or am I missing something here?
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  #52  
Old 22.04.2013, 17:50
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Re: UK Passport Renewal - help!

The signing the photo rule - does it apply to newborns?

Noone can honestly certify knowing a two week old baby for 2 years.

And why such a delay going through Paris?
For our last child's passport we took 7 days for UK (London) and 7 for French (done through the Consulat). It was a tight race. Our biggest problem was getting her to open her eyes.

Now it looks like both the UK and the French passports will take forever. Poor Kitten junior no 2 will be immobilized until at least 10 weeks old.
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Old 22.04.2013, 17:55
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Re: UK Passport Renewal - help!

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The signing the photo rule - does it apply to newborns?

Noone can honestly certify knowing a two week old baby for 2 years.

And why such a delay going through Paris?
For our last child's passport we took 7 days for UK (London) and 7 for French (done through the Consulat). It was a tight race. Our biggest problem was getting her to open her eyes.

Now it looks like both the UK and the French passports will take forever. Poor Kitten junior no 2 will be immobilized until at least 10 weeks old.
For newborns the person who countersigns the photo has to state that they have known the parents for at least two years.

We've sent for several passports from Paris since the service was moved there and the longest it has taken so far has been two weeks. I think the time varies depending on the time of year but as long as all the paperwork is in order it shouldn't really be very long. I wouldn't start worrying about it just yet.
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  #54  
Old 23.04.2013, 00:26
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Re: UK Passport Renewal - help!

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I think (hope!) the form is available online, as I have filled out the sections they asked for and printed it off.

Is this not it?

https://www.gov.uk/government/upload...t-form.pdf.pdf
I'd fill in a hard copy application form from the Post Office to be sure...

I didn't think about filling one in online as it was not clear (not to me anyway) whether this was possible for the 1-day service or not and I wasn't prepared to take the chance on that.

If time is really going to be tight for you when you get to the UK, do you have family or friends who could send you some applications over to Switzy to complete in advance?

Just a thought.
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  #55  
Old 23.04.2013, 13:21
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Re: UK Passport Renewal - help!

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I think (hope!) the form is available online, as I have filled out the sections they asked for and printed it off.

Is this not it?

https://www.gov.uk/government/upload...t-form.pdf.pdf
IIRC, it is the right one if you're going to apply by post for a renewal - but not the right one if you're going to turn up in person at a UK passport office for an "over the counter" renewal.
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  #56  
Old 23.04.2013, 14:36
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Re: UK Passport Renewal - help!

How does the biometric thing work if you are renewing by post? Do you have to cut off your own testicle to send it to them, or do they expect you to fork out for a surgeon to do it here?
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  #57  
Old 15.05.2013, 10:34
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Re: UK Passport Renewal - help!

Hi there
I am currently in the same position and wanted to know if you ended up having to send it to Paris or if you had an alternative way?

Many thanks
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Old 15.05.2013, 10:47
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Re: UK Passport Renewal - help!

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Hi there
I am currently in the same position and wanted to know if you ended up having to send it to Paris or if you had an alternative way?

Many thanks
Send to Paris or travel to UK and do the expedited process face-to-face. They are your options.
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Old 15.05.2013, 12:40
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Re: UK Passport Renewal - help!

Right, update!

It was an utterly painless process and the only snagging point was they didn't accept my original photos - I was looking too handsome in them or something - so had to leave the desk and go to their booth to take some more. No real issue, except I now have a hungover photo for the next ten years

They gave me a special queue cutting ticket to get back to the desk, so i didn't really waste more than 5 or 10 minutes on this, so very efficient all in all. Was busy too, so I think they are doing a great job.

Came and picked it up a few hours later, no issues whatsoever.

A surprisingly good and efficient government service in the end!
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Old 06.05.2014, 17:39
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Re: UK Passport Renewal - help!

Hi All,

Just revisiting this rather old thread as my UK passport expires in December, so I'm now investigating how to renew it. I am leaning towards using the premium service when I visit in July, but am just curious to ask those who have already used that service: on the application forms did you put your own current residential address in Switzerland? Or that of family members still living in the UK? (eg our bank correspondence and so on still goes to my parents' UK address)

Thanks!
G
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