Re: UK Passport Renewal - help!
On the other side of the bench, we have ... sent 2 children's passport renewals off at end of May. They managed to lose the photos, and the form could not be scanned properly ! Took 3 weeks to reply !! Sent a second set of photo's and duplicate forms, sons passport arrives, but no sign of daugters !!! Eventually try the phone ??? And actually manage to speak to a real person, who cannot find my daughters application. !!!! More phone calls, and after 1 week, get escalated to a grown-up.
They say, there is some problem with the printing !!!!!
All post has been recorded delivery, and my sons passport HAS been processed, so they DID receive the photo's and form.
They've managed to lose the second set of photos !!!!!
Oh dear times ran out, Summer holidays are here, and we manage a quick trip to UK to see family and friends, without daughters passport !!!!!
UK passport control in Calais was not ammused, his French counterpart just laughed !!!!!!
Back home, and 3rd set of photo's and an expense claim form have been sent ..... I'm still waiting ......