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  #21  
Old 27.05.2014, 17:34
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Re: New Baby UK Passport

It would be nice if there was a premium service where extra cash meant a faster turnaround. At the moment it's costing me moved flights and the like. Definitely slower than the old service via Paris.
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  #22  
Old 27.05.2014, 18:02
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Re: New Baby UK Passport

I also just called and they told me 8 weeks is the minimum wait time right now so could take longer due to summer and backlog.

Plus they want my passport and was told to send in a full copy of all the pages with a cover letter.

I am planning to send my application by 1st June and have flights booked for the end of July!!

Wish me luck
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  #23  
Old 27.05.2014, 18:07
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Re: New Baby UK Passport

Only other way for a baby's first passport is to go to London or a regional passport office having booked a one-week service, fill in the form explaining you are staying with a friend in the UK and give their address for the courier, then get them to send it on to you.
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  #24  
Old 27.05.2014, 18:11
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Re: New Baby UK Passport

This might sound really ignorant, and for me irrelevant as I don't have a baby needing a passport UK or otherwise, but I am curious....

Is it really possible to get a passport for a new baby without ever having to physically turn up somewhere (eg embassy, govt off) WITH the baby?
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  #25  
Old 27.05.2014, 18:41
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Re: New Baby UK Passport

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This might sound really ignorant, and for me irrelevant as I don't have a baby needing a passport UK or otherwise, but I am curious....

Is it really possible to get a passport for a new baby without ever having to physically turn up somewhere (eg embassy, govt off) WITH the baby?
Yes it is. We got our son's British passport from the British consulate in Brussels without having to set foot in the place. It was all handled by post and took about a week.
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  #26  
Old 27.05.2014, 18:48
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Re: New Baby UK Passport

I'm surprised there isn't a certain amount of fraud that occurs, even with all the paperwork required. For a Swedish passport you must go to an embassy (or police if in the country) WITH the baby. It isn't ok to have the photos (although now those are done digitally at time of application) and go without the passport applicant.
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  #27  
Old 28.05.2014, 00:50
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Re: New Baby UK Passport

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Only other way for a baby's first passport is to go to London or a regional passport office having booked a one-week service, fill in the form explaining you are staying with a friend in the UK and give their address for the courier, then get them to send it on to you.

but surely they would enquire as to how you entered the UK with your baby without a passport in the first place? [given the conditions for this service requires that the baby is in the UK, though not necessarily needing to be present at the passport office].
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Old 28.05.2014, 13:01
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Re: New Baby UK Passport

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I also just called and they told me 8 weeks is the minimum wait time right now so could take longer due to summer and backlog.

Plus they want my passport and was told to send in a full copy of all the pages with a cover letter.
Can I just double check this with you and EF members who wrote in previously. When doing the online application form I carefully looked at all guidance notes and it seemed to be that the applicant is the baby (for whom the passport is for) and therefore that there is typically no passports to send in as only the parents have passports. There was a separate section asking for the British passport details (number, issue date) of the parents which I filled in. I therefore did not provide any of our passports as supporting documents with the declaration form. I sent in the application pack about a month ago and the website is just showing it as "declaration from received. being processed" (i.e. I suppose no one has looked at it which is pretty annoying especially if later I will be asked to provide more documents).

There seems to be quite some confusion here on the passports with some people saying they sent in their actual passports (e.g. the father or the mother signing the form for the baby), others mentioning that they were asked to send in a photocopy only. As for me, I just gave them my British passport number and issue date but that was all. I included the birth certificates only. If they really need the passport of the parent who is filling in the form on behalf of the baby then why don't they make this clear to the thousands of people who must come across this day by day?
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  #29  
Old 03.06.2014, 11:24
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Re: New Baby UK Passport

I'm stressing about the same problem at the moment. I sent all documents off at the end of April and we're travelling at the beginning of July but we're still unlikely to receive the passport on time. I was told it takes a minimum of 8 weeks to process, plus 10-15 days to post it back, from the day the docs were received which is also 10 days after posting. I've tried calling Durham to see if we can speed up the process but it's impossible to get through.

However you don't need to send your passport off with the application. As the previous poster said, you fill in this info online. Then you need to send your birth certificates and I also send my father's.

It's such a slow service, I can't believe how much it costs and how long it takes. We've given up all hope of getting our daughter's British passport back in time for our holiday and are now praying to the passport gods that her French one will be ready. All in all, very stressful.
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  #30  
Old 04.06.2014, 04:08
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Re: New Baby UK Passport

We are having issues too... From the date we signed (23rd April), they initially stated it would be a six week wait... Now suddenly they've changed that to 8. I guess people must have somehow won priority over our application. My original plans were to travel back to the uk for my cousin's wedding at the end of June. My daughter is a flower girl (she's 3 and very excited)... And then we booked to take her and our new baby on holiday to the beach... That wasn't reason enough for the passport to be prioritised... And then my father in law, who is 83 and only has one arm, has suddenly lost all feeling in his hand, and is losing feeling in his legs resulting in two recent falls where the paramedics have had to come. We were told that there's still nothing they can do and we received a helpful call from my FIL's friend to say we need to go over now or we may regret it. Unfortunately, we can't as they asked for our original passports, and we are being told to call back on the 19th if they still haven't arrived... That, being the day we are due to leave the country. I am beyond words on how bad the British are at handling things like this. I hope my FIL gets to meet our son. I'm very upset...
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  #31  
Old 04.06.2014, 08:31
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Re: New Baby UK Passport

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We are having issues too... From the date we signed (23rd April), they initially stated it would be a six week wait... Now suddenly they've changed that to 8. I guess people must have somehow won priority over our application. My original plans were to travel back to the uk for my cousin's wedding at the end of June. My daughter is a flower girl (she's 3 and very excited)... And then we booked to take her and our new baby on holiday to the beach... That wasn't reason enough for the passport to be prioritised... And then my father in law, who is 83 and only has one arm, has suddenly lost all feeling in his hand, and is losing feeling in his legs resulting in two recent falls where the paramedics have had to come. We were told that there's still nothing they can do and we received a helpful call from my FIL's friend to say we need to go over now or we may regret it. Unfortunately, we can't as they asked for our original passports, and we are being told to call back on the 19th if they still haven't arrived... That, being the day we are due to leave the country. I am beyond words on how bad the British are at handling things like this. I hope my FIL gets to meet our son. I'm very upset...
You may want to get in contact with the author of this article in the telegraph http://www.telegraph.co.uk/expat/exp...headaches.html

What seems to pass the Home Office (and sadly also the Telegraph) by is that saying "don't plan any travel" may mean "don't book a holiday, you should have planned better in advance" to a resident Brit but can easily mean "don't bring a newborn to see their granddad before it's too late", "stay in a warzone" or "live illegally without a passport in a dictatorship" to an expat. Add to this that there is no possiblity to fast track a child's first passport outside the UK as they can't even fly back to use the priority service and it shows a genuine lack of understanding. I always felt the FCO was there to help but the HO seem to be more about controlling citizens
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  #32  
Old 04.06.2014, 09:01
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Re: New Baby UK Passport

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You may want to get in contact with the author of this article in the telegraph http://www.telegraph.co.uk/expat/exp...headaches.html

What seems to pass the Home Office (and sadly also the Telegraph) by is that saying "don't plan any travel" may mean "don't book a holiday, you should have planned better in advance" to a resident Brit but can easily mean "don't bring a newborn to see their granddad before it's too late", "stay in a warzone" or "live illegally without a passport in a dictatorship" to an expat. Add to this that there is no possiblity to fast track a child's first passport outside the UK as they can't even fly back to use the priority service and it shows a genuine lack of understanding. I always felt the FCO was there to help but the HO seem to be more about controlling citizens
I thought the applications fot overseas passports were all dealt with in Durham now but the Telegraph article says Liverpool. Do journalists not check the accuracy of what they print these days?
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  #33  
Old 04.06.2014, 09:03
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Re: New Baby UK Passport

We asked also whether there is ANYTHING we can do to speed things up, ie. pay money (we are only too happy to pay if it means getting to England!) but no, nothing. We can't do a thing. We've logged a formal complaint, which will just get lost in a percentage statistic at the end of the year. The embassy in bern will only give my husband and I an emergency travel document - not my 10 week old son. I'm sure there are lots of emergency cases of people needing a passport overseas and yet we have no option but to wait. My children's Grandpa might not live to see his granddaughter or his new grandson whom he hasn't met but there's nothing they can do to help me!! I'm so angry that we are unable to be as efficient as other countries. All about cost cutting... And never giving back to those who pay for it all. URGH!!! Rant over!!
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  #34  
Old 04.06.2014, 10:06
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Re: New Baby UK Passport

Has anybody used the Eurostar recently from Brussels. They used to check passports when bording, but not after the last continental stop. Is that still the case?

Does your child have a Swiss id already or do you need to wait for the passport first?
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  #35  
Old 06.06.2014, 00:05
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Re: New Baby UK Passport

Yep, a shambles. Our newborn daughters one was printed on Tue night, the online service did not update until two days later to say this, and no one can tell you where it is after printing. The advice line people are employed to tell you generic information to justify the waiting lines e.g. it will take 10 days now your passport has been printed because if needs to be checked etc. Nonsense. Ours is arriving by DHL tomorrow, so 3 days, but the passport service can't give you the tracking details as they 'don't know it' and the 'system doesn't allow it'. The only way they can get it is after the passport is sent, they can send an email to a department that can get it from DHL, and 3 days later they will tell you the tracking number!

Anyway, if your passport application has gone to Durham here is the direct line for the office, the people here are really helpful unlike the advice lines and will tell you what they know even if they can't help much more than adding notes to the file to ask for speedy processing when your documents come for review. As overseas applicants our stuff sits in a pile for 6 weeks minimum before it's even looked at. The advice line will pretend something is happening, but its not.

Durham direct 0845 6015175 - ignore the message about having a letter and be ready to wait 5-50 mins

Passport office liaison with DHL - 0044 1733888584 - although this guy was really surprised we had got him direct and would not tell us the tracking numbers, but I think subject him to sweet talking and tears.

For us this 9 weeks wait has meant my wife here alone with new baby and toddler unable to join me working in London for the summer or her parents for some relief. I should have done the UK 1 week service instead in hindsight but even to withdraw you original application takes several steps as you can;t start the a new application until that's done and confirmed.
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  #36  
Old 06.06.2014, 23:29
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Re: New Baby UK Passport

Ok, I spoke to Durham today, and it seems that because my father in law is not dying right now, they can't speed up our application... It doesn't seem to matter that he's disabled and elderly, fallen over twice in the last few weeks and my husband is his only relative... Apparently that isn't reason enough to process our application any quicker. Rubbish!! What an awful service! I also can't believe when we applied we were told 6 weeks, and now they're telling us it's 8+ weeks... I'm disgusted with the whole process. I asked whether it's likely to be with us within a week and she said it was extremely unlikely.
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  #37  
Old 11.06.2014, 12:26
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Re: New Baby UK Passport

Nice picture here, you can see your passport waiting (the orange boxes are overseas applications, the white ones UK):

http://www.theguardian.com/politics/...tions-12-years
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  #38  
Old 11.06.2014, 15:02
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Re: New Baby UK Passport

Really unbelievable! They just deny the truth and the worst is that overseas application suffer even more...somehow the PR-value is with UK-based people for the politicians despite the fact that the picture really shows how big the overseas backlog is.

This has convinced me now to go to Bern with my wife and our baby son as soon as we can and to apply for a Hungarian passport (we're double citizens) through the embassy. Previously we didn't bother with this option as the UK application seemed much simper and faster but obviously that was naive optimism on our side.
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  #39  
Old 16.06.2014, 15:59
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Re: New Baby UK Passport

As from today parents will be able to apply for an emergency travel document for their newborn if they need to travel urgently.

Details here:
UK Passport Renewal - help!
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  #40  
Old 16.06.2014, 16:24
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Re: New Baby UK Passport

Probably worth pointing out that this temporary measure is only applicable for travel to the UK (e.g. for baby emergency passport) and not for any other travel world-wide.

See: https://www.gov.uk/government/news/a...assport-demand
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