Hi,
You might want to reach OSAR (
http://www.osar.ch/?appendLang=en ) who might be able to assist you or your friends where protection ( asylum ) is concerned.
Contacts who espond in English and German are: Ms. Bernadette Widmer ( Intake ) Bernadette.widmer [@] osar.ch OR
Mr. Yann Golay ( Legal Division ) Yann.Golay [@] osar.ch
If in Geneva, you might want to reach ELISA
www.elisa.ch ( site is in French ), particularly Ms. Barbara Tschopp, Co-ordinator email her at info [at] elisa.ch
Best of luck.