I posted a thread on Family Cars
a while back and this is (sort of) a continuation on my path to ownership.
Having spoken to a few friends and colleagues at work, some suggest that buying in Germany and importing will (typically) put me on the "garagiste" black list, i.e. will always be last on the waiting list for repairs, will always have to wait for spare parts, etc, etc. As this will be my first (own) car in Switzerland, I started researching the warranty aspects/implications. After all, what good is it to save 5k now importing when the whole ownership experience will (perhaps) be unpleasant?
I see there are various options, like pre-owned brand occasion vehicles which are certified and with warranty. Speaking of new cars, on the other hand, Volvo
seems to stand tall ahead of all others I came across with a special Swiss package of 10 years + 150k of free sevice. Toyota
have some extension packages (unknown price tag) which go as far as 7yrs/160k on select models. Mazda
offer the 3yrs/100k The key question
which bugs me and I am unable to find answer to - if I purchase a brand new car from EU with 3yrs/100k factory warranty - will this be respected in Switzerland, or is that only valid in EU (meaning I would be expected to drive to wherever I bought it from for the regular/planned service)?
Next, I would be grateful to hear back from you on the various brands - duration of their warranty, service experience (great/avg/poor) and whether or not you would consider buying another car from the same brand/garage again. Naming and shaming is also useful, any prior experience will help me decide.
As Volvo and Toyota are high on the candidates list, I would be very thankful to hear feedback on their respective dealers: Autobritt (Volvo) and Emil Frey (Toyota)