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Old 28.01.2013, 14:13
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Getting a ZVV pass in card format

Hello Englishforum!

At the moment I have a monthly pass from ZVV, which is in the form of a booklet (i.e. two sheets of paper -- one ID and one with the actual pass), in a plastic holder.

During a ticket check, I think I have seen other passengers having a pass in the form of a plastic card, credit-card style. (Definitely it was not a Halbtax nor a GA). Is that possible? Does ZVV give passes in the form of a card?

I'm asking because my monthly pass is expiring, and I'd like to buy an annual pass, and I'd like to get one in the format of a card because it is more compact.

How do I get one? Does the booklet vs card thing depend on the office which issues the pass?

Thanks!
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Old 28.01.2013, 14:33
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Re: Getting a ZVV pass in card format

Here's their contact info, taken directly from the website:

If you have questions about the ZVV Annual Travelcard + Mobility, ZVV-Contact would be glad to assist you at 0848 988 988 or via e-mail at contact@zvv.ch.

Since the website is in English, I assume you can get a customer service rep that speaks English as well.
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Old 28.01.2013, 14:58
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Re: Getting a ZVV pass in card format

I think that you only get a plastic card from ZVV for annual passes.
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Old 28.01.2013, 15:03
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Re: Getting a ZVV pass in card format

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I think that you only get a plastic card from ZVV for annual passes.
That would be perfect then, as OP would like an annual pass!
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Old 28.01.2013, 15:16
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Re: Getting a ZVV pass in card format

I just got my first yearly pass and that automatically came in card form. Yours probably will too.
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Old 30.01.2013, 13:10
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Re: Getting a ZVV pass in card format

Quick followup to keep other people informed:
I wrote to ZVV customer service asking those question. They answered quickly!

They say that the monthly pass is only available in a plastic holder, while the annual pass is available in card format. I can get the card at any ZVV or SBB ticket office.
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