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Old 06.10.2013, 19:47
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Dodgy company towing cars like in a chain factory

I just had a very bad surprised yesterday (october 2013), when parking in a place just in front of a Mc Donald's in Hohlstrasse (next to Komplex 457): my car got towed away within a couple of hours !

This car park seems to belong to AVIS and you might not notice when you park there at night but this is a yellow area. There is additional sign above the car park spaces, hence it's really easy to not notice the AVIS written on the floor (under you car once you're parked of course).

Yellow parking line seems to mean that parking there = big trouble or a minimum of 450chf fine.

The trouble is, lots of people seem to make this mistake. And the company towing the cars probably enjoy all the $$$$$ they're making. In the time I was talking with the person who took my car away (15 minutes max), 2 other persons got their cars taken away (and subsequently paid a minimum fine of 450chf too)!

A quick & soft estimation would be: 3 cars towed per half hour, this car park is busy in the night time during around 8h (8pm to 4am) per night, which would mean 48 cars towed per night on week ends or 24000chf (yes 24 thousands) per night

I find this outrageous and would like to complain about this situation.
Hopefully get my money back & at least get things changed (ie. force AVIS to put a visible sign above each of its car park spaces).

No need to say that I will never rent a car at AVIS zurich after this event.

Thank you for your valuable help
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Old 06.10.2013, 20:17
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Re: Dodgy company towing cars like in a chain factory

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Hopefully get my money back


Good luck with that mate, I'd like a beer from the money you will get back

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Old 06.10.2013, 20:31
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Re: Dodgy company towing cars like in a chain factory

assuming that this was a private parking space, you shouldn't have paid.

read this: http://www.tagesanzeiger.ch/zuerich/...story/28970275

or this: http://www.20min.ch/community/dossie...story/19743540
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Old 06.10.2013, 20:53
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Re: Dodgy company towing cars like in a chain factory

Refusing to pay won't do much good when the car is locked away somewhere.
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Old 06.10.2013, 21:46
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Re: Dodgy company towing cars like in a chain factory

First rule of parking in Zurich - there is NO free parking in Zurich. There is getting lucky because you didn't get caught or using someone else's spot, but there is never any free parking in Zurich. Ok, maybe up on the hill by Albisgüetli (excellent spot to practise parallel parking on a slope, btw). A line of any type suggests that some regime is in place and yellow lines in particular mean - park here at your own peril. If you had studied the road code or just used a bit of common sense, you would have known that. Did I mention there is no free parking in Zurich? That the city is ruled by a pseudo-eco warrior-"leftist because of our guilty conscience" government that shuts down car lanes in favour of bicycle lanes? That more paid for parking passes are issued than there are actual spaces? Etc. I know all this and I don't even have a car.

The 450 francs are the standard costs for towing, it is the cost of learning a lesson, there is even an expression for it in German "Lehrgeld" - "money paid to learn something". Why am I being so totally unsympathetic? Because there are parking spaces for visitors in front of where I live and they are regularly used by people who are most definitely not visitors and some of my actual visitors have ended up with a fine because they had to park elsewhere for lack of space.
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Old 06.10.2013, 22:04
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Re: Dodgy company towing cars like in a chain factory

Well, I forwarded the whole complaint to Avis, we'll see what they have to say!

Tom
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Old 06.10.2013, 22:08
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Re: Dodgy company towing cars like in a chain factory

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Well, I forwarded the whole complaint to Avis, we'll see what they have to say!

Tom
I'm sure that they'll be thrilled to hear that people park on their property, wouldn't we all?
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Old 07.10.2013, 09:24
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Re: Dodgy company towing cars like in a chain factory

Somewhere was a sign like this:


Do you see it ?
https://maps.google.com/?ll=47.38809...324.45,,0,6.22
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Old 07.10.2013, 09:49
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Re: Dodgy company towing cars like in a chain factory

How badly did you park?

Looking at the picture on Google I can see all the AVIS signs underneath the cars.

Did you notice AVIS vehicles parked?

Did the yellow not white (or blue) markings make you double check?
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Old 09.10.2013, 10:28
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Re: Dodgy company towing cars like in a chain factory

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First rule of parking in Zurich - there is NO free parking in Zurich. There is getting lucky because you didn't get caught or using someone else's spot, but there is never any free parking in Zurich. Ok, maybe up on the hill by Albisgüetli (excellent spot to practise parallel parking on a slope, btw). A line of any type suggests that some regime is in place and yellow lines in particular mean - park here at your own peril. If you had studied the road code or just used a bit of common sense, you would have known that. Did I mention there is no free parking in Zurich? That the city is ruled by a pseudo-eco warrior-"leftist because of our guilty conscience" government that shuts down car lanes in favour of bicycle lanes? That more paid for parking passes are issued than there are actual spaces? Etc. I know all this and I don't even have a car.

The 450 francs are the standard costs for towing, it is the cost of learning a lesson, there is even an expression for it in German "Lehrgeld" - "money paid to learn something". Why am I being so totally unsympathetic? Because there are parking spaces for visitors in front of where I live and they are regularly used by people who are most definitely not visitors and some of my actual visitors have ended up with a fine because they had to park elsewhere for lack of space.
Just to clarify, then, is there any free parking in Zurich?
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Old 09.10.2013, 22:58
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Re: Dodgy company towing cars like in a chain factory

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First rule of parking in Zurich - there is NO free parking in Zurich. There is getting lucky because you didn't get caught or using someone else's spot, but there is never any free parking in Zurich. Ok, maybe up on the hill by Albisgüetli (excellent spot to practise parallel parking on a slope, btw). A line of any type suggests that some regime is in place and yellow lines in particular mean - park here at your own peril. If you had studied the road code or just used a bit of common sense, you would have known that. Did I mention there is no free parking in Zurich? That the city is ruled by a pseudo-eco warrior-"leftist because of our guilty conscience" government that shuts down car lanes in favour of bicycle lanes? That more paid for parking passes are issued than there are actual spaces? Etc. I know all this and I don't even have a car.

The 450 francs are the standard costs for towing, it is the cost of learning a lesson, there is even an expression for it in German "Lehrgeld" - "money paid to learn something". Why am I being so totally unsympathetic? Because there are parking spaces for visitors in front of where I live and they are regularly used by people who are most definitely not visitors and some of my actual visitors have ended up with a fine because they had to park elsewhere for lack of space.
Getting a bit emotional? slighlty overreacting maybe?
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Old 09.10.2013, 23:03
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Re: Dodgy company towing cars like in a chain factory

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assuming that this was a private parking space, you shouldn't have paid.

read this: http://www.tagesanzeiger.ch/zuerich/...story/28970275

or this: http://www.20min.ch/community/dossie...story/19743540
Thanks for links. Unfortunately I'm still in the process of learning German & Google translate did not do a very good job this time. Would you mind summarizing the article(s) if you have time?
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Old 09.10.2013, 23:06
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Re: Dodgy company towing cars like in a chain factory

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Well, I forwarded the whole complaint to Avis, we'll see what they have to say!

Tom
Thanks Tom. You can also mention the fact that, surprisingly enough, the company towing the cars only tows the cars about 2min drive away from the car spot where I (and probably another dozen other people) got my car taken away. This sounds far too much of a coincidence to me really.
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Old 09.10.2013, 23:11
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Re: Dodgy company towing cars like in a chain factory

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Somewhere was a sign like this:


Do you see it ?
https://maps.google.com/?ll=47.38809...324.45,,0,6.22
We parked litterrally on the other side of the car park, next to its entrance. Considering the size of the car park, I believe it should be indicated better. And again, the 15 or so other people who got their car towed away this night probably agree too.
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Old 09.10.2013, 23:27
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Re: Dodgy company towing cars like in a chain factory

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How badly did you park?

Looking at the picture on Google I can see all the AVIS signs underneath the cars.

Did you notice AVIS vehicles parked?

Did the yellow not white (or blue) markings make you double check?
1. We parked just fine. But obviously on a car park space that belongs to AVIS. And that we did not know. Some companies happen to share just some car spaces, ie. mobility would have just a few car spaces in some places so you would be just fine parking next to their cars (I assumed AVIS does the same sometimes)

2. I mention the AVIS signs in my initial post. Our car was just over it so we did not see it when stepping out the car nor when walking away (we would otherwise have reacted & moved the car obviously).

3. Yes, we noticed the AVIS vehicles parked but we saw no AVIS plate above the car spaces (we were expecting some & decided to park there since there was nothing). If AVIS could at least put some plates above each of their own car spaces it'd save quite some trouble to a lot of people. Do they care? not sure.

4. At night it is not so obvious to notice the yellow paint, this is a mistake much fewer would make during day time. As I said, lots of people get caugh, no matter where you're from. Supposedly you'd know how it works if you're from here right? I was with a Swiss friend when this happened, & the next two drivers I saw paying a fine were Swiss German speakers (so prob Swiss): hence, everybody get caught, or "trapped" should I say?
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Old 09.10.2013, 23:35
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Re: Dodgy company towing cars like in a chain factory

Alright, for those skepticals: go this Friday or Saturday night at the mentioned car parking spot & see by yourself this guy towing cars away all night long.

The company towing the cars away was there all night from what I've seen. We got our car towed away around 1am, then paid our fine (at the same car park) around 3am, and then came back around 4.30am when we left home.

The truck was there at 4.30am as well. Which means they've been towing back & forth in between the mentioned AVIS car park & the parking spot where the cars are then "stored until fine is paid" (which is only 2min drive away) all night long... lovely business.

Go see yourself, it's got to been seen
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Old 09.10.2013, 23:41
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Re: Dodgy company towing cars like in a chain factory

I thought the parking code was pretty clear here.
Yellow = private - do not park unless it's your place or in the visitor place
Blue = paid or limited parking
White = free (although usually a time limit)

If I had people continuously parking in my private spot that I was paying extortionate rent for, I'd be looking to get them towed too!!
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Old 10.10.2013, 05:13
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Re: Dodgy company towing cars like in a chain factory

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1. We parked just fine. But obviously on a car park space that belongs to AVIS. And that we did not know. Some companies happen to share just some car spaces, ie. mobility would have just a few car spaces in some places so you would be just fine parking next to their cars (I assumed AVIS does the same sometimes)

2. I mention the AVIS signs in my initial post. Our car was just over it so we did not see it when stepping out the car nor when walking away (we would otherwise have reacted & moved the car obviously).

3. Yes, we noticed the AVIS vehicles parked but we saw no AVIS plate above the car spaces (we were expecting some & decided to park there since there was nothing). If AVIS could at least put some plates above each of their own car spaces it'd save quite some trouble to a lot of people. Do they care? not sure.

4. At night it is not so obvious to notice the yellow paint, this is a mistake much fewer would make during day time. As I said, lots of people get caugh, no matter where you're from. Supposedly you'd know how it works if you're from here right? I was with a Swiss friend when this happened, & the next two drivers I saw paying a fine were Swiss German speakers (so prob Swiss): hence, everybody get caught, or "trapped" should I say?
Nice excuse for I didnt bother to look, any sensible person assumes parking places in Zurich are not free and looks closely on all entrances to makes sure. The sign is there and it is clear just because its only on one entrance doesnt diminish it as you are expected to be responsible for ensuring you parked correctly. Its not the carpark owners role to insert a dummies sign on ever part of the carpark
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Old 10.10.2013, 06:04
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Re: Dodgy company towing cars like in a chain factory

I have lived in the area for five years and to be very honest: It has been an ongoing battle that McDonalds customers parked on the private Avis ground... this place has a purpose: renters are supposed to drop and pick up the rentals there. If all places are taken or the car you rented is blocked by four tuned hatchbacks belonging to the youngsters hanging out at McDs does Avis have a problem. First stage was that they complained to the McD which put up signs all over the restaurant. Problem is that those customers are not really eager readers I guess... so next thing was that on pretty much every evening about every hour some Avis guy went into the restaurant and with the McD manager asked "who has ZH xyz" telling people off... in the end they started towing.

I really feel for your loss, but to be honest do I not find the Avis signs nearly as hidden as you describe.
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Old 04.11.2013, 11:52
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Re: Dodgy company towing cars like in a chain factory

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I have lived in the area for five years and to be very honest: It has been an ongoing battle that McDonalds customers parked on the private Avis ground... this place has a purpose: renters are supposed to drop and pick up the rentals there. If all places are taken or the car you rented is blocked by four tuned hatchbacks belonging to the youngsters hanging out at McDs does Avis have a problem. First stage was that they complained to the McD which put up signs all over the restaurant. Problem is that those customers are not really eager readers I guess... so next thing was that on pretty much every evening about every hour some Avis guy went into the restaurant and with the McD manager asked "who has ZH xyz" telling people off... in the end they started towing.

I really feel for your loss, but to be honest do I not find the Avis signs nearly as hidden as you describe.
Should there not be a more clever solution though??

This is really bad, I mean there's a lot more than paying a stupid fine one can do with 450chf !

50chf or 100chf would be expensive enough, but 450chf !?
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