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Old 01.03.2015, 00:12
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Buying a car from garage - negotiations?

If one would approach a dealer in a garage and start to negotiate the price, would that be considered rude/normal/obligatory? If you want to buy a specific car and the garage close to you has a higher price than a garage an hour away, would that be a way to squeeze the price a bit lower?

And even if the dealer is not wiling to reduce the price, how often people negotiate for stuff like additional set of tires (summer / winter), service offers, ... ?

One can notice on comparis that the prices have fallen significantly after the hick-up in the CHF/EUR exchange rate. I wonder whether one can use the fear of further reductions and get a better deal.
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Old 01.03.2015, 00:19
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Re: Buying a car from garage - negotiations?

The counter argument is that the dealer will most likely find another buyer if you are not really interested in paying the asking price
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Old 01.03.2015, 00:39
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Re: Buying a car from garage - negotiations?

In the weeks before the change in the CHF/EUR we've been in discussions with a Subaru dealer about buying a demonstrator, by phone and email. Dealer is 2 hours by car away.

They've been very pleasant and happy to negotiate on price, finance terms and part exchange price and cost of some extras.

The reduction on price was because we showed them a very similar spec car that is closer and cheaper (although less interesting colour!)

It's not a problem to ask.
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Old 01.03.2015, 13:24
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Re: Buying a car from garage - negotiations?

thanks, that's good to know that at least one dealer was/is 'soft'...as wallabies mentions, they can always wait for the next customer...however, there was a text not so long ago about the problem of stockpiling of new cars in garages...and selling them all to make room for new versions/models...in any case, one can always just try
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Old 03.03.2015, 00:15
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Re: Buying a car from garage - negotiations?

Negotiations are good as long as you don't push it too much.

Probably the best thing to start is something like a warranty for the whole car (not only engine & transmission), expertise du jour, doing service before the sale, etc.

I noticed that garagists are more keen to offer services then dropping some cash from the price tag.
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Old 03.03.2015, 03:19
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Re: Buying a car from garage - negotiations?

My dialog with the Merc dealer in Nyon
(I was buying a 2004 Jeep GC vision(used) for well over 20k)
consisted of getting 0 of the asking price and paying chf400 more to get all paperwork done and a "final clean"
No deals thrown in nada.
They did repair the hood shocks......well wait this is after the truck had sat there for another 5 days so I asked them for the parts and installed them myself in 5 minutes. Then I was promised a 100k free maintenance at any of their dealerships. Went and did it somewhere else (dealer that was closer but part of their group ) and had to fight seriously to get that money back....
Tranny went out within the 3 month warranty period but I went slightly over the miles for the warranty....no luck there either

I will never buy from a dealer again in CH (or anywhere for that matter) and focus on private sales only
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Old 03.03.2015, 08:55
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Re: Buying a car from garage - negotiations?

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My dialog with the Merc dealer in Nyon
(I was buying a 2004 Jeep GC vision(used) for well over 20k)
consisted of getting 0 of the asking price and paying chf400 more to get all paperwork done and a "final clean"
No deals thrown in nada.
They did repair the hood shocks......well wait this is after the truck had sat there for another 5 days so I asked them for the parts and installed them myself in 5 minutes. Then I was promised a 100k free maintenance at any of their dealerships. Went and did it somewhere else (dealer that was closer but part of their group ) and had to fight seriously to get that money back....
Tranny went out within the 3 month warranty period but I went slightly over the miles for the warranty....no luck there either

I will never buy from a dealer again in CH (or anywhere for that matter) and focus on private sales only

You actually seriously thought about buying a 2004 Jeep for over Chf 20 K ?????
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Old 03.03.2015, 09:32
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Re: Buying a car from garage - negotiations?

If it's a good deal, the garage isn't going to negotiate and just wait for the next buyer to come along shortly. If the car has been for sale for a while and seems to be priced higher than similar, then maybe more willing to negotiate.

When I saw a good deal, I went to the garage, asked the guy if he'd drop the price, he said no, I said ok, and bought it on the spot anyway.
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Old 03.03.2015, 10:26
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Re: Buying a car from garage - negotiations?

Try to sell to a garage most of them will negotiate.
I find strange people who refuse to negotiate. I would first avoid garages but if you liked a car make a counter offer if the guy is a robot or from a big dealer you can just look for another car or buy if it is worth it. I managed to bring the price of my car 1.4k down when I bought it.

A few garages I had the feeling the KM in the car was not correct. So watch for dodge places too.
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Old 03.03.2015, 10:37
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Re: Buying a car from garage - negotiations?

I guess it all depends what you buying and for how much.

You'll get nothing from one of the "export" dealers - they are just looking to shift metal, usually in bulk - I know of 1 dealer who just shifted 20 cars to Africa!

If you are spending under 5k - push for service, mfk, abgas and if possible 8-fach - most will now be older cars and they'll not be looking to keep wheels to only sell when people ask.

Spend more money and push for chips/dents to be repaired, 1/2 tank of fuel and a vignette

Spend more full tank of fuel, wheels repaired, tyres nearly new, all paperwork sorted.

There is always some margin - but pick the battles to fight - a full tank of fuel (100chf) on a 3,000chf car is not going to happen.
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Old 03.03.2015, 13:00
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Re: Buying a car from garage - negotiations?

I find it's easier to negotiate further from the population centers. In Zurich, dealers shift their inventory easily; in Uri, perhaps not so much. In Thun I got 10% off the listed price (used 2011 Audi with 60k on the clock) because I was willing to walk away, and attempted to do so after he refused our offer. So give it a try, what have you got to lose?
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Old 08.03.2015, 01:27
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Re: Buying a car from garage - negotiations?

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I find it's easier to negotiate further from the population centers. In Zurich, dealers shift their inventory easily; in Uri, perhaps not so much. In Thun I got 10% off the listed price (used 2011 Audi with 60k on the clock) because I was willing to walk away, and attempted to do so after he refused our offer. So give it a try, what have you got to lose?
you are right, absolutely nothing...btw., i am lurking at ~20k, almost new cars, that lost the initial 'brand new' value...skoda octavia combi and hyundai i30cw are my preferences at the moment
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Old 08.03.2015, 05:41
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Re: Buying a car from garage - negotiations?

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you are right, absolutely nothing...btw., i am lurking at ~20k, almost new cars, that lost the initial 'brand new' value...skoda octavia combi and hyundai i30cw are my preferences at the moment
That's one interesting approach. You can check probable residual values to using Autoscout24.ch. Also consider your mileage vs the car's. If you cover a lot, get a low mileage older car, & vice versa if you cover little. This way the mileage drifts towards the more typical when you come to sell. Basically you don't want to be owning the car when it needs a new tranny.

One idea is pick a particular curve in the car's depreciation/mileage/lifecycle, and buy at that point, not through a dealer, sell at another predetermined point, decided at purchase time. A friend who was a Ford factory PDI inspector for several years advised me of this: He would buy in the last months/days of warranty, specific cars that had defects like warped disks, noisy clutch release bearings, at a slight discount, find a sympathetic dealer with idle mechanics, or muscle in with an AA report at a main dealer. It is not easy getting repairs under warranty. He would keep the car for a year and always sold for a hundred or two profit, basically free motoring.

A TCS inspection and voluntary MFK in the month before the warranty runs out is a good idea!
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Old 08.03.2015, 11:38
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Re: Buying a car from garage - negotiations?

I have not had experience in purchasing a vehicle in Switzerland. However, was not able to negotiate a lower lease payment on a car. I also have a couple of friends who bought Vespas here...no negotiation...price is the price. These instances were in Lausanne and Bern.
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Old 08.03.2015, 11:50
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Re: Buying a car from garage - negotiations?

Always negotiate in all circumstances....it worked for me. Negotiation requires some homework to be done: knowing market price, knowing how long they've been trying to sell the car, select right timing (easier to negotiate end of year than begin of the year) etc.... It's about finding the right balance and being reasonable in what you ask.
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Old 08.03.2015, 12:24
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Re: Buying a car from garage - negotiations?

I have bought 4 cars off some "export" dealers. The first was an S6 (V8), high kms, bargain price, lots of interest. The dealer was about 25, Jewish, wearing the little cap. The car was excellent, drove really well, I just paid the asking price, came back with plates, to find the car had been cleaned and polished since I tested it! Great car that. Took me all over Europe.

Second was a Mercedes Vito, low KMs, again export dealer, owned by a local Swiss company, some poorly repaired damage to bumpers and cosmetic issues. I managed to get 5% off. No valet. Typical Turkish export dealer.

Third was a Lupo 3L, mint, low mileage, history, 2 sets of wheels. Export dealer, advertised at 4.5k (good deal at the time), accepted 4.2k cash.

Then an S4 bi-turbo, 6 speed manual, high KMs, unwanted px from a normal Swiss garage, but needing new brakes all round. Looked like one of the best S4 deals on Autoscout, I got 7% off that one. Another Swiss garage, had an almost identical spec car, 2000 chf more, wouldn't budge at all. Car had quite a few issues too. It does vary.

Finally non runner Lupo 3L, paid the asking 800 chf, but agreed 100chf for delivery from Luzern to Zurich.

These all came with receipts stating actual price and Swiss logbook.

The smaller Swiss garages, run by young locals, the ebay/ricardo generation, they usually do deals.
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Old 10.03.2015, 18:35
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Re: Buying a car from garage - negotiations?

It's tough to be honest as they aren't afraid of holding on to stock. As someone else said, the bargains can be had outside the cities where the rent is lower.
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Old 11.03.2015, 10:48
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Re: Buying a car from garage - negotiations?

Just for our experiences (if it helps!)

When we first arrived we were looking around for some kind of Combi, less than a year old. We were looking at i30/Ceed/Octavia. Most large franchise garages didn't want to know about negotiation - the price was the price.

One hilarious Skoda salesman even said (during our negotiation when I gave up trying to reduce the price, tried to get some extras thrown in instead) that "yes, I can include winter wheels in the deal. They will cost an extra 1000chf". So gave up. But then on the way out (it was an AMAG dealership) noticed a rather nice Audi in the Audi section for a good price. Went in (different salesman), negotiated the price down, got winter wheels (and a few other freebies thrown in) and a deal was made. I'm not sure if they were trying to reduce stock (or that it was the cheapest Audi they had and wanted rid), but everything was good.

On the other end of the scale we bought a (relatively) cheap weekend convertible from a "normal" second hand car garage - and everything was negotiable.

So I think you just have to see what happens - i'm of the opinion if they don't want to be reasonable, I don't want to deal with them. There is a reason why you see some cars stuck on a car lot for years at the same price...
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Old 11.03.2015, 16:18
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Re: Buying a car from garage - negotiations?

When I bought my car in GE, I asked carefully if there were any discounts to be given.

I was told - without as much as a hesitation - no, but he could remove the 12 month warranty which would lower the asking price.

I paid the asking price and got the warranty as advertised.
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Old 11.03.2015, 16:20
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Re: Buying a car from garage - negotiations?

In the past, even recent- asking for discounts for cars and bartering was just not the done thing. But with the recent hike in CHF- car dealers are saying that they just have to accept to sell for 15 to 20% less- and that people are indeed haggling at the mo. As reported in our local paper last week (Neuchâtel Express)
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