Hi,
Does anyone know the process for getting a windscreen replaced under insurance here in Switzerland?

Do I need to contact the insurance company first? or do I just get the screen replaced and the company send the bill directly to the insurance which is how it works in Finland and the UK?

Also can anyone recommend a windscreen replacement company in the Lausanne area?

Thanks

While we are on the subject, what are the legal requirements for replacement ? I have a big stone chip in mine...

dave

That's how mine started, and now it is a big stone schip with a 12 cm L shaped crack,

You could get the chip repaired before it becomes a crack.

Any chip will cause your car to fail it's MFK. That's what they told me when mine failed for this reason.

Any chipped windshield needs to be replaced as it will only get larger with the cold and heat. I had a chipped windshield and all I did was to take my car to the garage who replaced the windscreen and sent the bill to the insurance company. This was paid in full..
..Or you can notify your Insurance company who will direct you to a garage of their choice..

Call your insurance company and get a claim number.
Take the car to the garage and give them the claim number.

I am booked in on 13th of this month for this

I got a crack in my windscreen on sunday afternoon- phoned the insurance company yesterday and they did the rest- booked the car in with a windscreen specialist (DESA); The car gets fixed on friday and won't cost me a penny and won't affect my no claims bonus for next year's premium. Insurance is expensive here, but you can not fault the service you get- no quibble, no argument. I'm very impressed.

Hi all:

I know this thread is fairly old but I would like information on a Windscreen (windshield) replacement specifically without insurance.

It is a long story but my Iron Man husband slammed his shoulder into the interior front mirror of a small rental truck and actually cracked the windscreen (it spread downwards on both sides - very impressive). I am still perplexed how he actually managed to do this.

Since the small truck was not moving and it was not an accident, it does not look like insurance for either party (it was an informal rental) will cover this. So far, my husband's insurance said that he was missing a certain clause so it is not covered. We are also waiting for the other party's response but it was not too positive (it was an older truck with minimal coverage).

Does anyone know a reputable Auto place for replacement glass since we would like to get a price quote as well and will pay out of pocket? A colleague said that for their Saab, the special curved windshield was around CHF1300. Unfortunately, I belive this is going to be quite low for the small truck and it will be alot more.

Thanks for any input you may provide.

You should contact these guys to see what they say. Good luck

http://www.carglass.ch/

Ihre Versicherung deckt Glasschäden nicht

Auch wenn Ihre Versicherung keine Glasschäden deckt, können wir weiterhelfen. Rufen Sie uns einfach KOSTENLOS unter 0800 818 318 an oder vereinbaren Sie jetzt einen Termin online. Unsere Kundenberater setzen sich dann umgehend mit Ihnen in Verbindung.


http://www.carglass.ch/Windschutzscheibe.1768.0.html

For the rental vehicle, if the engine was running, it can be a claim on the insurance of the vehicle (I believe).

If not, it's your 3rd party liability insurance which will foot the bill.

Have you contacted your insurance company?

Hi:

Thanks! As stated in my original post, the 1st thing we did was contact our insurance company which stated we are missing a certain clause/option etc in our contract so we are not covered. It makes you wonder why we have insurance in the first place because there always seems to be a "but".

The "renter" is also not covered since the vehicle was parked and not in an accident.

The link provided above for the glass company (thanks for the info!) confirmed that the prices start at CHF800 and up . We have been quoted CHF900 by the renter (3 quotes were given and 1 is pending for less) who is a very good friend in a business arrangement and we did not want to have any problems with this situation and even cause premiums to be increased. The truck will be fixed at the owner's place and not required in the garage which is also a plus.

So, it was actually cheaper than we thought which is always a good thing.

Thanks again for all of your replies.

What about your general 3rd party liability insurance? (Haftpflicht) - most people have this, and indeed it may even be compulsory (?)

You damaged someone elses property by accident, which is exactly what the 3rd party insurance covers.