On Sunday I was watching TV and all of a sudden I heard huge KABUMMMM. I look threw the window and I saw my car on the grass and one car in it. So I ran downstairs, there was already police (they were driving behind) and my car was there, all 4 tires broken and the whole left side destroyed. So we wrote everything down, but cause the guy that was driving had to go to hospital they said to me they will send documents by mail. And they took my car to garage and they gave me the phone number of it.

Till today no one did anything - I didn't have any contacts of a person that crashed my car - was calling police all the time and they couldn't say anything cause the person that was working on Sunday was on vacations! Is that normal? Anyways today I got document saying which assurance guy has and I called to garage and they took my car to Ford garage to being repaired.

So I called to assurance and they told me they will send someone there to see the damage. And I told him that I am without car now already for 4 days and why they don't give me the replacement car - and he said that they cant give me it until the police report is written, but I can get one for 40CHF a day!!! So I called to police and they said that this report takes from 14 days to one month - for one little paper?!?

So now I am stuck here without a car - going to holidays next Friday and I am also afraid that they will not repair my car good cause I have foreign registration. In my country I should get substitute car without any question - can someone tell me if there is some law saying smth about this. I wasn't guilty AT ALL and now I have to be even punished for god knows what!

Thanks for all help!