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Old 17.11.2015, 09:35
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Excessive Bill for Rent Van damage I caused, what's next

Back in ApriI had to move flats. I rented a van from local Dealer in Oerlikon ZH. On arriving to my new Flat I hit the entry porch (Vordach). This is due to my Carelessness that I didn’t notice the height of the Van. As I understood that accidents due to Height of the van is not counted in Haptpflichversicherung (Liability insurance) provided by the rent company. I am fine with it. At that particular time I had no Liability insurance of my own either unfortunately. Now I am paying the Bill from my own pocket.
By the way I had to pay 3000 Franks for the porch repair
The not so cool part is I have been charged 6500 Franks for Van Damage. I feel this is excessive as compared to the damage I caused. What do you guys think, Is it worth the hassle to go after them with court and lawyer ….. Does anyone know a good lawyer in Zurich?
Yep, everyone should have liability insurance, This will save you from the issue I am facing, I learned it the hard way

Attached are a few pix to have an overview of the damage.

Cheers
Attached Thumbnails
excessive-bill-rent-van-damage-i-caused-what-s-next-inside.jpg   excessive-bill-rent-van-damage-i-caused-what-s-next-outside.jpg   excessive-bill-rent-van-damage-i-caused-what-s-next-side.png  
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Old 17.11.2015, 09:39
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Re: Excessive Bill for Rent Van damage I caused, what's next

I wouldn't call 6,500 excessive for that amount of damage, you could ask them to get another quote to see if it could be any cheaper, but it's not down to them to find the cheapest repair but the best from the garage they are happiest dealing with I guess.

I'd put this down to an expensive lesson and move on.
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Old 17.11.2015, 09:47
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Re: Excessive Bill for Rent Van damage I caused, what's next

6500 chuffs for that damage is a pisstake! You've been Switzerlanded, trousers down job with no reach around. Whether or not you can contest it however is another question entirely. How can a repair to what is basically plywood covered in fabric reasonably cost that much?

Offer to take the van away from him and get it repaired yourself. Was there no insurance included in the rental? Normally even with the highest excess you're looking at around 2000-3000 chf or so.
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Old 17.11.2015, 09:53
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Re: Excessive Bill for Rent Van damage I caused, what's next

Thanks for the prompt replays.
By the way the Van has been repaired already. Now I have received the final bill.
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Old 17.11.2015, 09:54
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Re: Excessive Bill for Rent Van damage I caused, what's next

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Offer to take the van away from him and get it repaired yourself. Was there no insurance included in the rental? Normally even with the highest excess you're looking at around 2000-3000 chf or so.
Didn't the OP state that only accidents were covered and not stupidity?
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Old 17.11.2015, 09:55
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Re: Excessive Bill for Rent Van damage I caused, what's next

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Thanks for the prompt replays.
By the way the Van has been repaired already. Now I have received the final bill.
Then I'm not sure there's much you can do, unless you question the content of the invoice. Bummer. What about the vehicle insurance you had when you made the rental?
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Old 17.11.2015, 09:55
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Re: Excessive Bill for Rent Van damage I caused, what's next

Even if you could save by having the repairs done yourself, you would not have saved much. Also you would then have to have the work approved by the rental company.

Having had minor bodywork repairs from where another car scraped mine in a car park, I can tell you CHF6,500 is within the ball park. The body repair shop charged the other car's insurance CHF3,500 in my case for far less damage than you produced...
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Old 17.11.2015, 09:56
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Re: Excessive Bill for Rent Van damage I caused, what's next

Tough to say from the pictures - but you could be looking at:
- Aero roof box
- 2 vertical metal corners
- 1 to 3 panels
- Labour at 150chf per hour

Based on a quick google search the roof box would be a minimum of 1000chf (double this price)

I wouldn't be surprised that the combined parts for the luton box came in at the same or more - so 2-3k in parts.

That leaves around 20 hours of labour.
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Old 17.11.2015, 09:58
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Re: Excessive Bill for Rent Van damage I caused, what's next

All a lawyer can do is increase the final bill by whatever he charges
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Old 17.11.2015, 10:01
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Re: Excessive Bill for Rent Van damage I caused, what's next

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Then I'm not sure there's much you can do, unless you question the content of the invoice. Bummer. What about the vehicle insurance you had when you made the rental?
Just for other when hiring vans, Accidents due to Height of the van is not counted in Haptpflichversicherung (Liability insurance) provided by the rent company. This could be same for other dealers.
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Old 17.11.2015, 10:03
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Re: Excessive Bill for Rent Van damage I caused, what's next

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Tough to say from the pictures - but you could be looking at:
- Aero roof box
- 2 vertical metal corners
- 1 to 3 panels
- Labour at 150chf per hour

Based on a quick google search the roof box would be a minimum of 1000chf (double this price)

I wouldn't be surprised that the combined parts for the luton box came in at the same or more - so 2-3k in parts.

That leaves around 20 hours of labour.
Roof box has been calculated at 1600.
The back wall that can be seen from the picture from inside has been replaced completely and charged at 1400.
Labour of 15 hours @ 155 SFr.
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Old 17.11.2015, 10:07
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Re: Excessive Bill for Rent Van damage I caused, what's next

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Roof box has been calculated at 1600.
The back wall that can be seen from the picture from inside has been replaced completely and charged at 1400.
Labour of 15 hours @ 155 SFr.
3,000chf in parts
2,325chf in labour
425chf in MWST

5750chf in TOTAL. What are the other costs?

I found this which has a quote from Ingimex of £900+VAT for a panel replacement.
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Old 17.11.2015, 10:20
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Re: Excessive Bill for Rent Van damage I caused, what's next

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3,000chf in parts
2,325chf in labour
425chf in MWST

5750chf in TOTAL. What are the other costs?

I found this which has a quote from Ingimex of £900+VAT for a panel replacement.
Administrative and reporting fees, Klebe, aluminium part und kleinteile. offcourse
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Old 17.11.2015, 10:43
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Re: Excessive Bill for Rent Van damage I caused, what's next

I think thats a fairly correct assesment .

Also don't forget the van cannot be rented out while being repaired. I do find it VERY odd that that is not insured however....!!!!

Sorry for your bad luck ; thats a nice 2nd hand car you have to pay for now... .

Leave the lawyer out though, that will just add to your total bill.
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Old 17.11.2015, 10:44
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Re: Excessive Bill for Rent Van damage I caused, what's next

Guess you'll just have to suck it up. Next time go and finish the job and write the van off by rolling it down a mountain side
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Old 17.11.2015, 10:56
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Re: Excessive Bill for Rent Van damage I caused, what's next

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Also don't forget the van cannot be rented out while being repaired. I do find it VERY odd that that is not insured however....!!!!
Why do they need to bother if it's going to cost them nothing to get it repaired anyway?

I wrote once before about a company I worked for whose van could be borrowed by employees.

Every time it was lent out, it came back with some damage including once having the roof ripped off in a car park.

I've often wondered how many van rentals occur without there being some damage?

On the subject of vans for rent, can anyone recommend a company in the Zurich area that rents out 7.5 tonne rigid box trucks or even whether that's possible here (with the correct licence)?
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Old 17.11.2015, 11:18
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Re: Excessive Bill for Rent Van damage I caused, what's next

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Just for other when hiring vans, Accidents due to Height of the van is not counted in Haptpflichversicherung (Liability insurance) provided by the rent company. This could be same for other dealers.
Liability insurance does not cover any damage to your vehicle. It covers 3rd party risks.
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Old 17.11.2015, 11:27
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Re: Excessive Bill for Rent Van damage I caused, what's next

I guess I have to take it on the chin and pay up.
This is my 10,000 Chuffs lesson

Thanks a lot EFers for your inputs.

Moral of the story, Hire moving Van Company or if you do rent a Van make sure you don't hit the van roofs, They are not insured (head-ons are OKEY).
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Old 17.11.2015, 13:19
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Re: Excessive Bill for Rent Van damage I caused, what's next

So they didn't try to charge you for loss of revenue. I take this as strong indicaton for a non-ripoff.
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Old 17.11.2015, 13:29
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Re: Excessive Bill for Rent Van damage I caused, what's next

For what it is worth I`ve rented "high" vans in the UK, Germany and Switzerland and it has always been made clear in the rental agreement, and as far as I can remember a sticker on the windscreen/dashboard that damage due to the hight of the vehicle is excluded from all insurance cover.
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