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Old 07.04.2016, 15:08
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VW Electronics have me concerned!

I have a VW approaching 2 years now, which means that the good old guarantee is going to run out soon. To make a long story short, within the short almost 2 years that I've had my first ever VW, the electronics from time to time have misbehaved. The first defect was the light assist (high beam low beam auto adjust) going bunkers. This feature had to be fixed about 3 times and since the last repair, about 6 months ago, has managed not to resurface. In addition occasionally other things suddenly don't work like the electronic brake, hill holder and adaptive cruise control (All 3 suddenly show up with defect status on the display). However, after parking and later driving again they are functional again. This just last happened a few days ago. Therefore, I am just wondering if any one else has a similar experience? Is this something normal with today's high tech cars or could I have a lemon? Also, I am wondering if anyone may happen to know, if there is a third party (aside from amag) that could possibly check out the car (for defects) before the guarantee is up?
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Old 07.04.2016, 15:27
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Re: VW Electronics have me concerned!

I had the impression that you knew everything about cars
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Old 07.04.2016, 15:34
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Re: VW Electronics have me concerned!

I have a late 2013 GTI PP with all bells and whistles you mention. At 30 months and 40,000 kms I have not has a whisper of a problem.

Mind you I did opt for the 5 year extended warranty - that's probably the reason nothing's gone wrong...
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Old 07.04.2016, 15:55
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Re: VW Electronics have me concerned!

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I had the impression that you knew everything about cars
Not everything!
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Old 07.04.2016, 16:09
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Re: VW Electronics have me concerned!

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I am wondering if anyone may happen to know, if there is a third party (aside from amag) that could possibly check out the car (for defects) before the guarantee is up?
1. There are some non-AMAG VW dealers around... but I think they are still getting the cars through AMAG as "general importer" so I do not know how independent they are...
2. Maybe go to one over the border to Germany, let them hook up the analysis tool and see what they see? Pretty much every car dealer has some offer for a "spring check" out right now... maybe you can tell your story and ask if that can be included in a check up? Since they did not sell the car to you and don't really care about AMAG whatsoever do they not have an incentive to hold back if they see anything...
3. I have seen some TCS truck doing mobile checks on cars. Not sure how deep they get into the electronics or if they just test brakes, tires and everything you do on a dyno...
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Old 07.04.2016, 18:04
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Re: VW Electronics have me concerned!

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I am wondering if anyone may happen to know, if there is a third party (aside from amag) that could possibly check out the car (for defects) before the guarantee is up?
My best guess is that a garage with the correct VW computer-equipment would be able to readout any error-codes in the computer system. But why not just turn to an AMAG-garage for this?
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Old 07.04.2016, 23:18
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Re: VW Electronics have me concerned!

Can't you just upgrade to the five-year warranty while the original two-year warranty hasn't run out completely?

VW is notorious for electronic malfunctions - has been for probably more than 20 years.
My 2001 Lupo also had various issues in the beginning, but they managed to fix them after about 6 months. Took a couple of visits to the dealer though.

Another thing is the electric windows. Mine were always blocking (mostly right side). For years, I would mention this at the yearly service, they fix it, it would last for a couple of weeks and then be stuck again. Sometimes on both sides.
Then, a couple of years back, somebody did something and since then they haven't locked up.
It's still a problem in other models until this day.

This stuff and the various reports about VW being not very generous with repairs even while the car is under warranty (resulting in having to send begging-letters to Wolfsburg) have me made thinking about just buying a Mercedes E-class next time.
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Old 10.04.2016, 10:28
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Re: VW Electronics have me concerned!

My thanks to each of you for your helpful advice. I think my best bet will be to discuss it with my garage. Thanks also for the tip on extending the guarantee. However, personally my experience with amag is that one really doesn't get to meet the mechanic and that they just fix (or replace parts) a reported problem, but never check if it really is fixed. Kind of leave it up to the driver attitude.
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Old 10.04.2016, 11:00
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Re: VW Electronics have me concerned!

What you mentioned might be a problem with battery... Anyway go to any VW garage to have it checked while still on warranty.
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Old 10.04.2016, 12:13
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Re: VW Electronics have me concerned!

You can extend warranty up to 5 years before the 2 years run out. Thats what i have been told with my 2014 Golf. Cost around 400chf a year but i think that's not much in case something comes up like the tranny or so (i have a DSG).

Regarding the issues, i also have times where my "auto hold" won't work. But since the 30k inspection is coming up, i let them have a check on that too.
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Old 10.04.2016, 14:58
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Re: VW Electronics have me concerned!

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VW is notorious for electronic malfunctions - has been for probably more than 20 years.
From the other side of the pond, the same opinion as rainer_d. At least before the engine "scandal".

The electronic malfunctions and the cost implied to fix them has been keeping people away from VW and european cars in general. Windows control, engine sensors, you name it. And the dealers personal were in general quite arrogant when you were trying to talk something technical with them, to try to understand what is happening.
I used to have a german made VW Passat (now they are built US), very nice, which I drove most of the time with the engine light ON, tired from paying the test (90CAD) and no solutions.
There are a lot of VW enthusiasts here, and you can find well maintained forums about possible problems and how other people have fixed them.
Good luck!
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Old 10.04.2016, 15:14
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Re: VW Electronics have me concerned!

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From the other side of the pond, the same opinion as rainer_d. At least before the engine "scandal".

The electronic malfunctions and the cost implied to fix them has been keeping people away from VW and european cars in general. Windows control, engine sensors, you name it. And the dealers personal were in general quite arrogant when you were trying to talk something technical with them, to try to understand what is happening.
I used to have a german made VW Passat (now they are built US), very nice, which I drove most of the time with the engine light ON, tired from paying the test (90CAD) and no solutions.
There are a lot of VW enthusiasts here, and you can find well maintained forums about possible problems and how other people have fixed them.
Good luck!
Thanks! Yea! Just glad I didn't let my dealer talk me into a diesel. All in all, I like the car. Good ergometry, handling, low gas usage, etc., but I think it may be my first and last VW. Then again it could be that most new cars have some kind of electric issue.
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Old 10.04.2016, 15:22
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Re: VW Electronics have me concerned!

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Thanks! Yea! Just glad I didn't let my dealer talk me into a diesel. All in all, I like the car. Good ergometry, handling, low gas usage, etc., but I think it may be my first and last VW. Then again it could be that most new cars have some kind of electric issue.

I see a lot of problems with modern cars which are more or less a result of having saved a few pennies per car by using a bit less wire, or a switch/sensor that isn't robust. The diagnostics systems cannot detect a broken wire or faulty connector, only a failed switch, Many shops will replace the switch a couple of times, then try replacing the computer - presumably because they can't operate a voltmeter.
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Old 10.04.2016, 20:33
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Re: VW Electronics have me concerned!

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I see a lot of problems with modern cars which are more or less a result of having saved a few pennies per car by using a bit less wire, or a switch/sensor that isn't robust. The diagnostics systems cannot detect a broken wire or faulty connector, only a failed switch, Many shops will replace the switch a couple of times, then try replacing the computer - presumably because they can't operate a voltmeter.
Yup! That's exactly what occurred with my car. First they just replaced the sensor (one of the brains) at the ceiling behind the windshield. Then the second time in they supposedly replaced all the sensors. And then the third time I was informed that the whole system including the cables got replaced. I can only imagine what that all would of costed out of guarantee and is my current worry as to what else might come down the road. Why no one uses a voltmeter any more is beyond me. Basically its an all plug and pray operation.
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