I have a very complicated travel situation for this summer, and nothing will work online, and booking on the phone will not do. Anyone that still uses a travel agent, and is trustworthy not to just try to sell me the package, knows of a good one. PLEASE let me know. I am trying to book a trip to the states, and it has been a totally nightmare so far.

Thanks in advance.

I have used STA travel over for 25years and while they are not the company they were (started in Australia at the back of a uni) they are still good. The plus side is they have offices worldwide so it is a bit easier if you need to change something while you are away. See http://www.statravel.ch/reisebuero-travel-shops.htm for Zurich locations.

If it is mainly flights, I have a good programme I use for seeking out which airlines run which routes. It is good with connecting flights, too, with a bit of playing around. My wife and I planned an 18mth RTW trip using it!

If you want to private message me dates/locations, I'm happy to look some things up for you this evening.

I second this. I have used the one at Stadelhofen and they seemed pretty good to me.