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Old 13.07.2011, 14:22
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Termination of contract

Does anybody know how much notice you have to give to finish your contract? I'm with cablecom. Thanks
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Old 13.07.2011, 14:28
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Re: Termination of contract

Look in the contract??
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Old 13.07.2011, 14:32
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Re: Termination of contract

i believe you can finish it right away if you proof you are leaving the country
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Old 13.07.2011, 14:36
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Re: Termination of contract

If you're not leaving the country, then the contract length is usually one year minimum for Cablecom - and that resets when you upgrade the package (even by just CHF 1 per month).

Last edited by big yin; 13.07.2011 at 14:37. Reason: clarification that it is a fixed term contract, not a 1 year notice period
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Old 13.07.2011, 14:39
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Re: Termination of contract

And the terms & conditions state 2 months notice once you have passed the minimum term:

http://www.upc-cablecom.ch/en/agb.pdf
8. How long does your contract run for and how
can you terminate it?
The contract takes effect as soon as we accept your
registration by sending the installation package or
providing the services or assembling an appliance
by a technician contracted by us. The contract
lasts a minimum of 12 months and then continues
to apply for an indefinite period. After the expiry of
the minimum term, you may terminate the respective
service in writing by giving 2 months notice
effective at the end of the month.
If you are already using our services upon entering
into a contract, the contract terms of the last contract
entered into, in particular the new minimum
term, shall apply to all services.
If you terminate the contract before expiry of the
minimum contract term, we may invoice you for the
service charges owed until the end of the minimum
term.

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Old 17.07.2011, 17:15
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Re: Termination of contract

Quote:
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And the terms & conditions state 2 months notice once you have passed the minimum term
The period depends on the kind of service; I remember that highspeed internet and digiphone were handled differently.
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