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Old 27.07.2012, 15:48
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Lost a mobile phone + SIM card

I need your advice, as maybe someone had such an experience before.

So yesterday I lost my phone with a swiss SIM card inside (or maybe it was stolen, I don't know). It was the Orange prepaid card, and the phone was moderately old Nokia E51. The phone was low on battery yesterday and when I noticed I didn't have it, I tried to call it from the other phone, but it was unreachable, so I guess the battery was already dead. What would be your advice on what to do now? I live in Zurich, the thing happened in Lausanne and anyway I can't walk around for a couple of days, as I twisted my ankle on the same trip Back at home where I come from, I wouldn't expect that anyone would give the phone back to the police or the lost+found office, but do you think it's worthwile contacting them here in CH? Also, I kind of care about the mobile number, since I put it as my contact number in a couple of places and all my friends know it - do you have any experience on getting a duplicate of a SIM card (prepaid Orange)? (Or maybe I should just get myself a gift and buy a new card with an iPhone? :P)

Thanks for any thoughts
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Old 27.07.2012, 15:51
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Re: Lost a mobile phone + SIM card

Try the Lausanne FundBüro ( Lost and Found ).

http://www.lausanne.ch/view.asp?domId=64105&Language=E
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Old 27.07.2012, 15:57
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Re: Lost a mobile phone + SIM card

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Try the Lausanne FundBüro ( Lost and Found ).

http://www.lausanne.ch/view.asp?domId=64105&Language=E
Thanks! Do I understand correctly (google-translated it from French...) that I just have to show up at the office within a year from now and ask if they found it? (and if so, then pay an unknown amount of money for the reward and storage fee)
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Old 31.07.2012, 12:10
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Re: Lost a mobile phone + SIM card

If you want to get the number back, you must contact your provider ASAP. I don't know about dealing directly with Orange but when I had a similar incident with Coop (which is using Orange network and Customer Support), I got a new SIM with my number pretty fast. When I called them, they asked for a proof of identity (usual security questions) and initially said there's a charge CHF40 for a SIM replacement which I agreed to. After taking the CC details their actually decided to waive the fee and put all the money on my account.
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Old 03.08.2012, 12:08
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Re: Lost a mobile phone + SIM card

Thanks! So it's similar here. I only managed to negotiate 30CHF instead of 40CHF fee, so eventually I decided I could as well go for 3 months contract for the same price and get little better conditions.
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Old 16.11.2012, 01:43
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Re: Lost a mobile phone + SIM card

Anyone in or around Zurich HB?
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Old 23.09.2015, 22:29
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Re: Lost a mobile phone + SIM card

The link is no longer active.
But I found this

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Old 23.09.2015, 22:30
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Re: Lost a mobile phone + SIM card

https://www.easyfind.com/ch/Web/UI/L...px?Language=en
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