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Old 22.08.2012, 14:19
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Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

We recently moved and I was oh-so-happy to have this excuse to cancel all contracts (except for fixed+internet, which expires Jan2013)

I was convinced that at long last I shall join the progressive modern people and have Cablecom at home with HD tv and internet that flies. Well, heading over to upc-cablecom site, this is what I get (see attached)

Basically, I can have fixed + internet but for cable, I need to go to Naxoo. No bundles, no sweet package deals, again spread across suppliers.

Reaching out to ask - if you were me, with
- fixed @Sunrise today
- internet @Sunrise today
- no cable TV today (used to be Naxoo, greedy bloodsuckers)

Where would you get high quality TV + fast internet? The fixed line is a thing of the past, do not care much about it unless as part of a package it gives me any advantage.

Thanks for your tips!
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  #2  
Old 22.08.2012, 18:46
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

You happen to now live in an area where the cable TV is provided by naxoo

(There are about 300 cable TV companies in Switzerland, Naxoo and cablecom are just 2 of them).
And naxoo happen to take the cablecom signal and provide it over their network.
So who sends you the bill? Unclear for me.
Maybe both companies: naxoo for cable connection; cablecom for the internet and phone service??

Note that a cable network outperforms any copper wire DSL connection, so you'll still be better of with the cable connection.
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Old 22.08.2012, 21:19
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

Cablecom supply Internet, TV, and IP phone. We have been with them 4 years and moved house once. We are very happy with them.

Do Naxoo supply all these too?
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Old 22.08.2012, 21:31
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

Your two options are IPTV over DSL from either Swisscom or Sunrise (Sunrise might be a good bet for you) or get a satellite dish and some subscription or other. The stickies have plenty of information on what this involves.
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Old 22.08.2012, 22:20
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

I'm kinda pissed at Cablecom, as they have a sweet package which I cannot use now. Sourcing my cableTV from someone else means same ol' high bills for shit quality.

Sunrise ask CHF 70 for TV alone, when Cablecom have CHF 59 for all three services.
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Old 23.08.2012, 02:32
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

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I'm kinda pissed at Cablecom, as they have a sweet package which I cannot use now. Sourcing my cableTV from someone else means same ol' high bills for shit quality.

Sunrise ask CHF 70 for TV alone, when Cablecom have CHF 59 for all three services.
I think you need to take a second look at Naxoo. They do have package deals : http://http://www.naxoo.ch/english-corner/en/tv-offer/the-naxoo-tv-offer.aspx . And it starts at 62.50CHF. You'll get HD channels and everything...

Last edited by Noth; 23.08.2012 at 02:50. Reason: Completely false information through not paying attention
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Old 23.08.2012, 08:17
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

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I think you need to take a second look at Naxoo. They do have package deals : http://http://www.naxoo.ch/english-corner/en/tv-offer/the-naxoo-tv-offer.aspx . And it starts at 62.50CHF. You'll get HD channels and everything...
Thanks - when I refer to packages, I mean TV+internet (plus optional fixed). If you were suggesting I compare the same, then it is not pretty as per attached

Naxoo ask for CHF 132.50 (not including the CHF25 for line fee)
Cablecom ask for CHF CHF 99.- for twice the speed and free calls to 32 countries. Should I select the matching service and just pay CHF 15 additional for 165 TV channels, then we're looking at CHF 60 for "Crazy Deal" + CHF 15 for additional channels, i.e. CHF 75 versus the Naxoo ask of CHF 132.50+25=CHF 157.50

More than double.
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Old 23.08.2012, 08:23
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

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Cablecom supply Internet, TV, and IP phone. We have been with them 4 years and moved house once. We are very happy with them.

Do Naxoo supply all these too?
Cablecom doesn't supply TV in French-speaking Switzerland, they have an agreement with Naxoo to provide that service.

But as FriendlyKiwi, I have no idea how it works the double-bill issue, I only know that you can't get any of the combined deals announced in upc-cablecom.ch. The 50Mbps+TV+Calls for 60.00 chf sounded great, but they told me I couldn't get it in Geneva.

I think the best thing would be to go in person to Naxoo to ask, they have an office in Boulevard Georges-Favon 20 (next to Stand tram stop), where they (kind of) speak English.
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Old 23.08.2012, 08:29
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

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Thanks - when I refer to packages, I mean TV+internet (plus optional fixed). If you were suggesting I compare the same, then it is not pretty as per attached

Naxoo ask for CHF 132.50 (not including the CHF25 for line fee)
Cablecom ask for CHF CHF 99.- for twice the speed and free calls to 32 countries. Should I select the matching service and just pay CHF 15 additional for 165 TV channels, then we're looking at CHF 60 for "Crazy Deal" + CHF 15 for additional channels, i.e. CHF 75 versus the Naxoo ask of CHF 132.50+25=CHF 157.50

More than double.
According to what they told me on the phone, you can't get any of the "package deals" with Cablecom in the French-speaking part of Switzerland. Even if you renounce to the TV (I know, it's crazy!)

For example 'Crazy deal' offers 50 Mbps Internet + Phone + TV for 60 chf. If you get the 50 Mbps internet alone, it would be also 60chf!

If this is the case and you can't get the deal, I would take Cablecom internet anyway (60 chf), and then Naxoo independently (7.50 or 12.50)
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Old 23.08.2012, 09:15
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

I had a quick look at the offers and your not comparing like for like. The crazy deal doesn't have a HD recorder and phone calls cost 6 ct/min.

The one for 130 Fr has unlimited calls and a HD recorder. To compare like for like you'd probably want to compare the smart combi with the maximum one from nexoo. Cablecom costs 80fr vs 89fr with naxoo so it's not sooo bad. Both there have a HD recorder, unlimited calls in Switzerland and comparable amount of tv channels
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Old 23.08.2012, 09:34
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

Basics 101 of Swiss service industry (or worldwide for that matter) is to *never* offer comparable services, so your customer is dazed&confused and eventually screwed

It is why I am trying to compare the components which matter to me:

- max number of HD channels + total number of digital TV channels
- speed of internet up/down

Availability or lack of recording is not a criteria for me, neither is fixed line or call cost per minute. Spoke to Cablecom on the phone and they said that in my area Naxoo own all the cables, making it impossible to offer TV here.

I am very much determined not to go back to Naxoo, so will spend the weekend checking the options; at the end of the day, a CHF60 difference over 2 years is ~CHF 1500, so no small thing to consider.
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Old 23.08.2012, 12:32
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

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Cablecom doesn't supply TV in French-speaking Switzerland, they have an agreement with Naxoo to provide that service.
How is that? I live in French Speaking Switzerland and I have a UPC (Cablecom) connection with the Romandie selection of channels and 100% sure it's not Naxoo or any other provider for that matter...

PS. The Naxoo selection of UK channels are way better than UPC's Romandie English selection... We don't have BBC Four, ITV 3-4 (not a big loss), More4 or E4...
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Old 23.08.2012, 14:19
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

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How is that? I live in French Speaking Switzerland and I have a UPC (Cablecom) connection with the Romandie selection of channels and 100% sure it's not Naxoo or any other provider for that matter...
That's what they told me over the phone, that they don't provide TV in French. But perhaps it's only in Geneva! (or only in my building..)
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Old 23.08.2012, 14:25
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

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That's what they told me over the phone, that they don't provide TV in French. But perhaps it's only in Geneva! (or only in my building..)
Maybe have a closer look at the UPC website? There are hundreds of French channels in Romandie...
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Old 23.08.2012, 15:50
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

I've just re-read your opening post and I totally missed the point that you get your internet over cablecom but your tv over a second company. That really sucks. It's also rubbish they don't have any TV/internet combos. Can you not just get the 50 mbit internet for 60 Fr and then the intense TV option which has all the free british TV channels (plus bbc 1 and ITV 1 in hd which I don't have with cablecom) for 12.90. The similar package with cablecom costs 65 Fr so it's not much more expensive.
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Old 23.08.2012, 17:47
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Re: Cablecom CableTV n/a in my Area: Quest for Lesser of All Evils?

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Cablecom doesn't supply TV in French-speaking Switzerland, they have an agreement with Naxoo to provide that service.
That's only true for PART of the Romandie.

There are many many cable TV providers in the Romandie, cablecom and naxoo are just two of them.

What you experience in your town does NOT apply to the entire French speaking part of Switzerland....
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