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  #21  
Old 08.04.2014, 00:37
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Re: Sunrise becomes Switzerland uncarrier

I can see where they intend to get some of their money back. 40 Fr. for a new SIM card? Ouch!
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  #22  
Old 08.04.2014, 08:07
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Re: Sunrise becomes Switzerland uncarrier

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I can see where they intend to get some of their money back. 40 Fr. for a new SIM card? Ouch!
That's regulated and not their fault. They may waive the fee but then they'll pay for it themselves. Swisscom also makes you pay 40 chuffs for a new card. They usually give you free replacement cards, but the initial one costs the same there, too.
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  #23  
Old 08.04.2014, 09:49
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Re: Sunrise becomes Switzerland uncarrier

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The contract length is a big factor. Mere months ago Sunrise renewed contracts yearly. IOW you only had a very small window to cancel your subscription (two months before expiration); otherwise it got renewed a further year and you were stuck with them a full twelve months. Getting rid of that is a big improvement.

Except that Swisscom charges more than 80 CHF. That is, unless you're okay with 1 Mbit/s Internet.
I think you can inform them about cancellation anytime in the year, but it will be only effective at the end of the period. It's the same for every insurance or contracts in Switzerland I think? Same for my car leasing, health insurance, etc If you didn't want a contract, you can always take a prepaid SIM...btw that's often much cheaper.

Plus, if you take a phone with their new system, you anyway end up with a 2 years contracts...even better from what I understand you have 2 contracts now lol joking
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  #24  
Old 08.04.2014, 09:54
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Re: Sunrise becomes Switzerland uncarrier

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I think you can inform them about cancellation anytime in the year, but it will be only effective at the end of the period. It's the same for every insurance or contracts in Switzerland I think? Same for my car leasing, health insurance, etc If you didn't want a contract, you can always take a prepaid SIM...btw that's often much cheaper.

Plus, if you take a phone with their new system, you anyway end up with a 2 years contracts...even better from what I understand you have 2 contracts now lol joking
Sure you can cancel at any time if you're either willing to pay the early termination fee or wait for 4 years (e.g. for you car lease to be up :-)

You can cancel at any time with the phone as well on Sunrise, but you'll have to pay for the phone, which seems quite obvious.
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  #25  
Old 08.04.2014, 09:59
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Re: Sunrise becomes Switzerland uncarrier

Wow, finally some game changing action in the Swiss telecoms arena, cheers for th heads up dawiz!
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  #26  
Old 08.04.2014, 10:09
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Re: Sunrise becomes Switzerland uncarrier

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I think you can inform them about cancellation anytime in the year, but it will be only effective at the end of the period.
Not anymore. According to their new Terms and conditions:

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For Sunrise "Freedom" mobile subscriptions:
The contract will be concluded for an indefinite period of time and can be terminated at any time as of the end of each month with 1 month prior notice.
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  #27  
Old 08.04.2014, 11:43
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Re: Sunrise becomes Switzerland uncarrier

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Not anymore. According to their new Terms and conditions:
ok, but I still don't understand why you are so happy about such "freedom".
If you take a phone, you have a 2 year contract. If you don't, what are you going to do with this freedom? Change every month to a new plan to save 10f/month? Nothing better to do with your time
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  #28  
Old 08.04.2014, 12:00
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Re: Sunrise becomes Switzerland uncarrier

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ok, but I still don't understand why you are so happy about such "freedom".
If you take a phone, you have a 2 year contract. If you don't, what are you going to do with this freedom? Change every month to a new plan to save 10f/month? Nothing better to do with your time
The point is that you have the option of getting a good contract (for CH) for a reasonable price, without buying a phone, and that can be cancelled any time you please.
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  #29  
Old 08.04.2014, 12:21
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Re: Sunrise becomes Switzerland uncarrier

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ok, but I still don't understand why you are so happy about such "freedom".
If you take a phone, you have a 2 year contract. If you don't, what are you going to do with this freedom? Change every month to a new plan to save 10f/month? Nothing better to do with your time
Just to know that you have the freedom is sometimes worth it. I have Pay as you go, which means I could switch any given day.

Assume you like to travel the world for 9 Months. Do you really like to pay for the service you will not need? If your plan is CHF 100 a month we are speaking about a total of CHF 900!
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  #30  
Old 08.04.2014, 12:38
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Re: Sunrise becomes Switzerland uncarrier

I've always bought phones separately from contracts in Switzerland. You can get whatever model you want, unbranded and unlocked.

Sometimes you get good subscription deals, but payg is generally good value. Was on CoopMobile for the past year or so for average of 10chfs a month.

Just paid 19 more a month for sunrise relax now tariff (unlimited and 5g data).
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  #31  
Old 09.04.2014, 07:33
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Re: Sunrise becomes Switzerland uncarrier

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ok, but I still don't understand why you are so happy about such "freedom".
If you take a phone, you have a 2 year contract. If you don't, what are you going to do with this freedom?
I'm going to up the subscription to something that includes roaming before I head on vacation, for example, and downgrade it again once I'm home.

In short: freedom = good, 24 month contracts = bad.
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  #32  
Old 09.04.2014, 07:35
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Re: Sunrise becomes Switzerland uncarrier

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I've always bought phones separately from contracts in Switzerland. You can get whatever model you want, unbranded and unlocked.

Sometimes you get good subscription deals, but payg is generally good value. Was on CoopMobile for the past year or so for average of 10chfs a month.

Just paid 19 more a month for sunrise relax now tariff (unlimited and 5g data).
Me too - but unless you're with Orange, the providers still made you sign 12 or 24 month contracts. At least with Swisscom, you didn't have the automatic roll-over thing anymore. I personally just like the fact that I can now test Sunrise's network and improved (or so Sunrise says) customer service and can leave at any time if I'm not satisfied. I guess enabling their customers to do that also means that they've accepted the challenge of actually improving things, or they can kiss their customer base goodbye in no time.
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  #33  
Old 12.06.2014, 02:09
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Re: Sunrise becomes Switzerland uncarrier

I was a Swisscom customer, then an Orange one (I lived in Lausanne) and now I am a Sunrise customer (actually I still have a phone and an iPad on each of the others). Sunrise's network quality has changed from night to day in the last year. I have faster data on my iPad than Orange, better and consistent phone coverage than both Orange and Swisscom. This was not the case a year ago. I understand Sunrise has been spending sh*tloads on network and one of the sales guys in Fust explained they had cut a deal with a network vendor to build the best network in Europe and last year's independent network test was proving it. All power to them - I hope their investors are patient, it will pay off for them. Apparently they are British!! hurrah! and it's much cheaper than Swisscom.

The new tariff is pretty cool. If only Vodafone got it in the UK, but then again, they are Swisscom's partners. Sunrise is linked to O2 who have launched something similar in the UK. unfortunately, I can't escape my Voda subscription...
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  #34  
Old 12.06.2014, 02:18
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Re: Sunrise becomes Switzerland uncarrier

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Honnestly, do you care about the contract lenght? You always need a plan right? It just mean you can change whenever you like which you will not do every 3 months before it's a little cheaper by the other. And if it happens you must leave CH...you can break the contract anyway for free

Plus, as we are now below the 60 or 80f per month for almost really "unlimited" plan...I start caring more about the service and coverage than the price and on this criteria the ranking is clear: Swisscom, Orange, Sunrise...
Try going into a building. I have subscriptions with all three and the ranking is very clear... Sunrise, Swisscom, Orange (way behind). The sales guy at Fust explained that Sunrise has built a low frequency network that goes into the building, Swisscom has done some of that but Orange didn't buy the frequencies. Don't know about you but I do most of my calls inside. Oh yes, and I bought a new phone at a Sunrise store for my son and they were really nice to me! New Sunrise?

I'm about to switch my broadband from cablecom to Sunrise. Half the price when you buy a phone and catch up TV. awesome.
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  #35  
Old 12.06.2014, 08:07
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Re: Sunrise becomes Switzerland uncarrier

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I was a Swisscom customer, then an Orange one (I lived in Lausanne) and now I am a Sunrise customer (actually I still have a phone and an iPad on each of the others). Sunrise's network quality has changed from night to day in the last year. I have faster data on my iPad than Orange, better and consistent phone coverage than both Orange and Swisscom. This was not the case a year ago. I understand Sunrise has been spending sh*tloads on network and one of the sales guys in Fust explained they had cut a deal with a network vendor to build the best network in Europe and last year's independent network test was proving it. All power to them - I hope their investors are patient, it will pay off for them. Apparently they are British!! hurrah! and it's much cheaper than Swisscom.



The new tariff is pretty cool. If only Vodafone got it in the UK, but then again, they are Swisscom's partners. Sunrise is linked to O2 who have launched something similar in the UK. unfortunately, I can't escape my Voda subscription...

Not sure where you got this information. It's Orange he that's investing a crapload in their new 4G network. sunrise hasn't been doing much and the network is falling further and further behind Swisscom, as the latest independent network test by Connect showed. If you look at the 4G coverage maps, you'll see that Sunrise is a distant 3rd when it comes to high speed mobile networking. While Swisscom and Orange have been expanding their 4G networks at a very high pace, Sunrise seems to be doing nothing and has 4G only in a handful of larger urban areas.

That said, I also think their new tariffs are great.
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  #36  
Old 12.06.2014, 14:21
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Re: Sunrise becomes Switzerland uncarrier

I've recently switched from Orange to Sunrise and in general I have to say their HDSPA+ and LTE coverage is about 80% as good. Which I can live with considering I pay half of what I previously did, but with unlimited LTE. Anecdotal evidence will give you anomalies in some spots: for example, near Confignon in Geneva I got 48.85 MBs download and 16 MBs upload, while my BIL (with Swisscom LTE) was barely breaking 15 MBs. But this is by no means common, don't be fooled. The best I can say is that the situation with phone carriers in CH has gone from "you get what you pay for" a few years back to Swisscom's prices now being completely out of touch with reality unless you live in a place where you have no other choice or are rich enough to pay anything. I don't see anyone who lives in an urban area (provided you aren't in a building with walls as thick as a nuclear blast shelter) being dissatisfied with Orange or Sunrise.
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  #37  
Old 12.06.2014, 14:56
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Re: Sunrise becomes Switzerland uncarrier

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I've recently switched from Orange to Sunrise and in general I have to say their HDSPA+ and LTE coverage is about 80% as good. Which I can live with considering I pay half of what I previously did, but with unlimited LTE. Anecdotal evidence will give you anomalies in some spots: for example, near Confignon in Geneva I got 48.85 MBs download and 16 MBs upload, while my BIL (with Swisscom LTE) was barely breaking 15 MBs. But this is by no means common, don't be fooled. The best I can say is that the situation with phone carriers in CH has gone from "you get what you pay for" a few years back to Swisscom's prices now being completely out of touch with reality unless you live in a place where you have no other choice or are rich enough to pay anything. I don't see anyone who lives in an urban area (provided you aren't in a building with walls as thick as a nuclear blast shelter) being dissatisfied with Orange or Sunrise.

Couldn't have put it any better. Sunrise is so much cheaper than Swisscom now that I'm better off reducing my current Swisscom contract to the cheapest one (unusable for my purposes) once the first year of my contract (that I foolishly extended by two years last October) is up and I can do so without penalty. And then getting a second Sunrise subscription to use on an every-day basis.
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Old 12.06.2014, 15:00
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Re: Sunrise becomes Switzerland uncarrier

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Couldn't have put it any better. Sunrise is so much cheaper than Swisscom now that I'm better off reducing my current Swisscom contract to the cheapest one (unusable for my purposes) once the first year of my contract (that I foolishly extended by two years last October) is up and I can do so without penalty. And then getting a second Sunrise subscription to use on an every-day basis.
Exactly what my wife did, now has Sunrise as her primary number, kept her Swisscom number in case of emergencies but dropped it to the most basic subscription.
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  #39  
Old 12.06.2014, 15:51
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Re: Sunrise becomes Switzerland uncarrier

Historically we had the PTT which split into Post and Swisscom about 16 years ago.

Now the Post has given Swisscom a slap in the face, they will be changing over to Sunrise next year!

http://www.computerworld.ch/news/it-branche/artikel/die-post-wechselt-zu-sunrise-65891/

Both the Post and Swisscom are owned by the Swiss government (Majority holdings)
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  #40  
Old 12.06.2014, 16:08
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Re: Sunrise becomes Switzerland uncarrier

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Not sure where you got this information. It's Orange he that's investing a crapload in their new 4G network. sunrise hasn't been doing much and the network is falling further and further behind Swisscom, as the latest independent network test by Connect showed. If you look at the 4G coverage maps, you'll see that Sunrise is a distant 3rd when it comes to high speed mobile networking. While Swisscom and Orange have been expanding their 4G networks at a very high pace, Sunrise seems to be doing nothing and has 4G only in a handful of larger urban areas.

That said, I also think their new tariffs are great.

Errrrmm I Think you should read up a bit more!! sunrise got the best 4g licenses and have been investing a shed load in the past couple of years upgrading the network. and came 2nd in the recent connect survey.
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