Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone
Reply
 
Thread Tools Display Modes
  #1  
Old 03.11.2014, 18:04
Member
 
Join Date: Apr 2012
Location: Lausanne
Posts: 178
Groaned at 2 Times in 2 Posts
Thanked 46 Times in 31 Posts
stamplover has earned some respectstamplover has earned some respect
mobile change : Swisscom to what? (same number)

Dear all

I am intending to change my mobile phone provider Swisscom as it is expensive. I do intend to keep my number. I do not call a lot, mainly whatsapp and some occasional emails. So which provider should I choose? Coverage-wise, Lausanne area mainly but hope it works well in other big cities of Switzerland. International phone coverage yes but not looking to roam.

So Orange or Sunrise?
Reply With Quote
  #2  
Old 03.11.2014, 20:01
Forum Veteran
 
Join Date: Mar 2011
Location: Zurich
Posts: 519
Groaned at 0 Times in 0 Posts
Thanked 246 Times in 153 Posts
we_da_man has earned some respectwe_da_man has earned some respect
Re: mobile change : Swisscom to what? (same number)

I would go with Lycamobile, they are using Swisscom network so you keep the good coverage but reduce cost, the EU19 bundle has 300 min (EU Landline & Swiss Landline & Mobile), 300 txt/sms, and 500MB (4g) at 19CHF/30days. Pay as you go, so no notice needed.
http://www.lycamobile.ch/en/lycamobi...tzerland-paket

Edit: you can also have a 250CHF free credit if you topup your account with 200CHF, in other words, 200 CHF credit will give you 24 months of usage (based on 19CHF/month! http://www.lycamobile.ch/en/free-cre...-online-top-up

Alternatively If you want unlimited then Das Abo from the post is somewhat a better option. Unlimited Calls to Switzerland plus the EU and US, Unlimited txt/sms and 500MB internet at 39CHF/month. 30 day contract but 30 days notice required.
http://www.das-abo.ch/en/

Both providers have internet bundle add-on which you can put on top of your subscription to increase internet capacity.
Reply With Quote
  #3  
Old 03.11.2014, 20:03
Fridge's Avatar
Forum Veteran
 
Join Date: Sep 2009
Location: Zürich
Posts: 687
Groaned at 24 Times in 20 Posts
Thanked 756 Times in 330 Posts
Fridge has a reputation beyond reputeFridge has a reputation beyond reputeFridge has a reputation beyond reputeFridge has a reputation beyond repute
Re: mobile change : Swisscom to what? (same number)

Orange is an intrinsically terrible company, in my humble, non legally binding, opinion.

I'm switching to sunrise myself this month. Freedom to switch every month and a lower price point for a similar offering than the other two are solid selling points.

Whatever you do, don't ever go for the scam peddled as insurance. Put 10 chf aside a month yourself - if something happens you'll hopefully have enough put aside already and if not, then you'll have a decent contribution to your next phone.
Reply With Quote
This user would like to thank Fridge for this useful post:
  #4  
Old 03.11.2014, 20:26
Member
 
Join Date: Apr 2012
Location: Lausanne
Posts: 178
Groaned at 2 Times in 2 Posts
Thanked 46 Times in 31 Posts
stamplover has earned some respectstamplover has earned some respect
Re: mobile change : Swisscom to what? (same number)

Quote:
View Post
I would go with Lycamobile, they are using Swisscom network so you keep the good coverage but reduce cost, the EU19 bundle has 300 min (EU Landline & Swiss Landline & Mobile), 300 txt/sms, and 500MB (4g) at 19CHF/30days. Pay as you go, so no notice needed.
http://www.lycamobile.ch/en/lycamobi...tzerland-paket

Edit: you can also have a 250CHF free credit if you topup your account with 200CHF, in other words, 200 CHF credit will give you 24 months of usage (based on 19CHF/month! http://www.lycamobile.ch/en/free-cre...-online-top-up
Thanks! Well, the fact that Lycamobile uses Swisscom network makes it an interesting option as Aldi uses Sunrise. My experience with Swisscom is fine, just I don't think I need a flat-rate option.

So Lycamobile with 19 CHF per month sounds promising. Anyone can vouch for it?

p/s: Regarding the free credit, do you mean that if I top up 200 CHF I will get 200 + 250 = 450 CHF credit? Does it mean effectively it is (200/24 = 8.3 CHF per month? Seems a bit too good to be true...is there any catch?
Reply With Quote
  #5  
Old 03.11.2014, 20:31
Member
 
Join Date: Apr 2012
Location: Lausanne
Posts: 178
Groaned at 2 Times in 2 Posts
Thanked 46 Times in 31 Posts
stamplover has earned some respectstamplover has earned some respect
Re: mobile change : Swisscom to what? (same number)

Oh...just realised the offer ended on 31.10.14
Reply With Quote
  #6  
Old 03.11.2014, 20:47
Forum Veteran
 
Join Date: Mar 2011
Location: Zurich
Posts: 519
Groaned at 0 Times in 0 Posts
Thanked 246 Times in 153 Posts
we_da_man has earned some respectwe_da_man has earned some respect
Re: mobile change : Swisscom to what? (same number)

Quote:
View Post
Thanks! Well, the fact that Lycamobile uses Swisscom network makes it an interesting option as Aldi uses Sunrise. My experience with Swisscom is fine, just I don't think I need a flat-rate option.

So Lycamobile with 19 CHF per month sounds promising. Anyone can vouch for it?

p/s: Regarding the free credit, do you mean that if I top up 200 CHF I will get 200 + 250 = 450 CHF credit? Does it mean effectively it is (200/24 = 8.3 CHF per month? Seems a bit too good to be true...is there any catch?
Yes indeed, if you top-up with 200CHF, you will get 450CHF on your account and if you start the 30 day 19CHF bundle, it will rollover every month. if you do not get over the min/sms/internet allowance then yes it would last 24months and hence your monthly fee would be 8.3CHF/30days. No catch, I did the same with OK mobile a while back.

Quote:
View Post
Oh...just realised the offer ended on 31.10.14
Although the date has expired, it is still on their site and I am sure you can still get the offer. A simple call to their CS would confirm this. You need to Speak German/French to talk to the CS.

Good luck and do keep us updated on what you decide and how it goes.
Reply With Quote
This user would like to thank we_da_man for this useful post:
  #7  
Old 05.11.2014, 23:27
jwol's Avatar
Junior Member
 
Join Date: Oct 2007
Location: Thalwil
Posts: 55
Groaned at 1 Time in 1 Post
Thanked 4 Times in 2 Posts
jwol has no particular reputation at present
Re: mobile change : Swisscom to what? (same number)

Very interesting and timely thread, as I need to give notice on my Orange contract, which expires in 60 days. It's a totally useless provider for me at work because I have to stand on the roof of my building to get a signal. I definitely want Swisscom because I don't want to take any chances with bad connection. Are there any downsides to Lycamobile?
Reply With Quote
  #8  
Old 06.11.2014, 04:39
Forum Veteran
 
Join Date: Mar 2011
Location: Zurich
Posts: 519
Groaned at 0 Times in 0 Posts
Thanked 246 Times in 153 Posts
we_da_man has earned some respectwe_da_man has earned some respect
Re: mobile change : Swisscom to what? (same number)

Quote:
View Post
Very interesting and timely thread, as I need to give notice on my Orange contract, which expires in 60 days. It's a totally useless provider for me at work because I have to stand on the roof of my building to get a signal. I definitely want Swisscom because I don't want to take any chances with bad connection. Are there any downsides to Lycamobile?
Only one from what I can see. If you use up all the paid and given bundle allowance before the expiry date (30 days) you are out of luck. You will not be able to buy another bundle and increase or renew allowance until the one you already have has expired
Reply With Quote
  #9  
Old 06.11.2014, 08:22
Forum Veteran
 
Join Date: May 2013
Location: Nyon
Posts: 1,823
Groaned at 61 Times in 33 Posts
Thanked 2,118 Times in 831 Posts
John_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond repute
Re: mobile change : Swisscom to what? (same number)

Quote:
View Post
Only one from what I can see. If you use up all the paid and given bundle allowance before the expiry date (30 days) you are out of luck. You will not be able to buy another bundle and increase or renew allowance until the one you already have has expired
Negative.. If you use up the bundle you can simply buy another one, same or bigger or smaller which will last for another 30 days from that day..

However -- Attention! The first bundle will try to renew itself after 30 days.. So best cancel it. Each bundle will try to renew. Handy so you don't need to remember i guess.

I forget what is the code to cancel, I had to call customer service.. Please post if you know it.


Also .. I think the double your top up deal finished on 31st Oct? I filled up on that day enough to last the year.
Reply With Quote
  #10  
Old 06.11.2014, 08:49
TiMow's Avatar
Forum Legend
 
Join Date: Dec 2010
Location: Fribourg
Posts: 9,310
Groaned at 292 Times in 196 Posts
Thanked 12,189 Times in 5,300 Posts
TiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond repute
Re: mobile change : Swisscom to what? (same number)

Aldi PAYG on Sunrise is also a consideration - different bundles available (check website) with no auto renew - full user control.
Reasonable rates and coverage, and semi-regular free credit: 10 free for 20 top up; 20 free for 50 top up.
Keeping same number no problem.
Online account manager, even with PAYG.

Migros M-Budget PAYG on Swisscom is another one.
Reply With Quote
  #11  
Old 06.11.2014, 08:58
sva's Avatar
sva sva is offline
Forum Veteran
 
Join Date: Mar 2010
Location: Villars sur Glâne
Posts: 560
Groaned at 19 Times in 12 Posts
Thanked 385 Times in 193 Posts
sva has a reputation beyond reputesva has a reputation beyond reputesva has a reputation beyond reputesva has a reputation beyond repute
Re: mobile change : Swisscom to what? (same number)

I just switched to ALDI last week. Regitered on the net = 10 Fr FREE credit 😊😊 + 50 Fr switching bonus !! 😎😎😎 Cool !
Reply With Quote
  #12  
Old 06.11.2014, 20:17
Forum Veteran
 
Join Date: Mar 2011
Location: Zurich
Posts: 519
Groaned at 0 Times in 0 Posts
Thanked 246 Times in 153 Posts
we_da_man has earned some respectwe_da_man has earned some respect
Re: mobile change : Swisscom to what? (same number)

Quote:
View Post
Negative.. If you use up the bundle you can simply buy another one, same or bigger or smaller which will last for another 30 days from that day..
As the help page on lycamobile is non existent, I went with an external resource and according to which "You can only buy each package once in a 30 day period. There is no warning when your package runs out. To check data amounts, dial *136# Data pack renews automatically after one month and must be cancelled by calling 077900122."

If I am sure first hand knowledge is a much better source of information

Quote:
View Post
I forget what is the code to cancel, I had to call customer service.. Please post if you know it.
At the bottom of the lycamobile page, Auto-renewal cancellation:
To cancel the auto renewal, you have two options:
Dial *190# before the expiry date and follow the instructions OR
Call Customer Services on 077 900 01 22 (call charges may apply) before the expiry date
Reply With Quote
  #13  
Old 06.11.2014, 20:27
Forum Veteran
 
Join Date: May 2013
Location: Nyon
Posts: 1,823
Groaned at 61 Times in 33 Posts
Thanked 2,118 Times in 831 Posts
John_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond repute
Re: mobile change : Swisscom to what? (same number)

Quote:
View Post
As the help page on lycamobile is non existent, I went with an external resource and according to which "You can only buy each package once in a 30 day period. There is no warning when your package runs out. To check data amounts, dial *136# Data pack renews automatically after one month and must be cancelled by calling 077900122."

If I am sure first hand knowledge is a much better source of information
Here's my first hand experience. Start of Oct I bought 2gb, to try things out. Used it quickly so bought a 3gb pack. Snap forward to 28th and I was near done again so bought a 5gb!
29th I got an sms saying 'your 2gb package will be auto renewed in 2 days'.. So I checked the crap help page then called cust serv. the guy told me a *xxx# code that showed me what i had with option to cancel. I cancelled the 2 & 3 and now have the auto renew 5.

A list of codes would be ideal!!
Reply With Quote
  #14  
Old 06.11.2014, 23:29
jwol's Avatar
Junior Member
 
Join Date: Oct 2007
Location: Thalwil
Posts: 55
Groaned at 1 Time in 1 Post
Thanked 4 Times in 2 Posts
jwol has no particular reputation at present
Re: mobile change : Swisscom to what? (same number)

One more question on Lyca, as I will most likely pick up a SIM card tomorrow to get the ball rolling. I will be a very low volume caller, so I am leaning toward the EU19 package, but my monthly data usage is between 700 and 1000 MB per month, so I really need the the full 1 Gig data package. Can I buy a EU19 package together with an extra data bundle, say the Surf 500 MB and effectively get 1G of data for CHF 25 (19 + 5.90 for the current offer)?
Reply With Quote
  #15  
Old 07.11.2014, 00:27
Newbie 1st class
 
Join Date: Jan 2014
Location: Zürich
Posts: 11
Groaned at 0 Times in 0 Posts
Thanked 1 Time in 1 Post
QuasiBasi has no particular reputation at present
Re: mobile change : Swisscom to what? (same number)

If you intend to call often abroad I would suggest Lebara, I find it very convenient.
But be careful when you use data with roaming, it's very expensive!
Reply With Quote
  #16  
Old 27.09.2015, 13:44
Newbie
 
Join Date: Sep 2015
Location: Lucerne
Posts: 2
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
siboney has no particular reputation at present
Re: mobile change : Swisscom to what? (same number)

I had Swisscom as well for a pretty long time because they have special offers as long you're under 26. Becaues i'm now older but not any richer, i first decided to switch to M-Budget mobile which has in my opinion the best offer for CHF 29.90 a month. You get 500 mins / SMS every month and 1 GB of superfast 4G data. It's even faster than the limited swisscom packages because they're limited to 7.2 Mbps.

Because i use more than 2 GB a month i decided to try Lycamobile as well. I got decoyed by the free credit they promise, but after calling the hotline it turned out you're not allowed to by data- or text&talk packages with that credit, it's only to be used for regular calls that will cost you -.45 / min. so 200.- is like 100mins. worth of calling.

You might think because they use the same network as swisscom you have the same coverage, but this sadly isn't the truth. It's like you always have a lower priority to other "real" swisscom customers, i.e. when you're in a mountain area you will most likely not have mobile internet when everyone with swisscom will.

What i now heard of many scrimpers' is that they conclude a contract in the name of someone who is liable to have the youth offers, like asking your little brother to sign the contract for you, so you can benefit from the prices for youths under 26.
Reply With Quote
  #17  
Old 27.09.2015, 13:46
Newbie
 
Join Date: Sep 2015
Location: Lucerne
Posts: 2
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
siboney has no particular reputation at present
Re: mobile change : Swisscom to what? (same number)

Quote:
View Post
What i now heard of many scrimpers' is that they conclude a contract in the name of someone who is liable to have the youth offers, like asking your little brother to sign the contract for you, so you can benefit from the prices for youths under 26.
Too bad i can't edit my own posts, i wanted to say "enabled" not liable, sorry for that. I'm not a native english speaker.
Reply With Quote
  #18  
Old 27.09.2015, 14:40
TiMow's Avatar
Forum Legend
 
Join Date: Dec 2010
Location: Fribourg
Posts: 9,310
Groaned at 292 Times in 196 Posts
Thanked 12,189 Times in 5,300 Posts
TiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond repute
Re: mobile change : Swisscom to what? (same number)

Quote:
View Post
Too bad i can't edit my own posts, i wanted to say "enabled" not liable, sorry for that. I'm not a native english speaker.
"Eligible" is probably even better
Reply With Quote
  #19  
Old 28.09.2015, 19:38
defcon3's Avatar
Senior Member
 
Join Date: Jul 2008
Location: Geneva
Posts: 443
Groaned at 3 Times in 3 Posts
Thanked 352 Times in 134 Posts
defcon3 has an excellent reputationdefcon3 has an excellent reputationdefcon3 has an excellent reputationdefcon3 has an excellent reputation
Re: mobile change : Swisscom to what? (same number)

I sent SALT my letter cancelling contract in a few months to avoid the possible early termination fees; I will be free to pick again. I checked UPC Cablecom Mobile and notice they are no longer limited to 3G but are now serving 4G to all customers. They also seem competitive and with good packages. Browsed quickly through the Lyca and Lebara options - both seem the mobile equivalents of Ryanair, so not exactly eager to become a customer of either.

Question to the collective knowledge - given that I am taking only SIM (I buy my phones second hand, never found decent pricing with any carrier), average usage is below 3GB data monthly and only care of all swiss networks + the occasional roaming call and long distance... Would you recommend a switch from SALT to UPC Cablecom Mobile?

Thanks!
Reply With Quote
  #20  
Old 30.09.2015, 18:56
jbn jbn is offline
Newbie
 
Join Date: Mar 2011
Location: Vaud
Posts: 5
Groaned at 0 Times in 0 Posts
Thanked 1 Time in 1 Post
jbn has no particular reputation at present
Re: mobile change : Swisscom to what? (same number)

Quote:
View Post
Question to the collective knowledge - given that I am taking only SIM (I buy my phones second hand, never found decent pricing with any carrier), average usage is below 3GB data monthly and only care of all swiss networks + the occasional roaming call and long distance... Would you recommend a switch from SALT to UPC Cablecom Mobile?
If you are a UPC customer you can get CHF 5 off their mobile subscriptions, and for your level of use it seems you would want the CHF 40 (35) tariff that includes 2GB of data and unlimited calls across Switzerland. I have UPC service at home but their customer service left a very bad taste and for what it's worth I would not consider them for anything else for one moment. I do have an M-Budget Mobile One SIM only subscription that was mentioned earlier in the thread, for CHF 29 giving 1GB data plus 500 minutes across Switzerland and fixed lines in a surprising number of other countries. Probably only useful if you are a low user, so if you can set my prejudice aside then UPC might indeed suit you.
Reply With Quote
This user would like to thank jbn for this useful post:
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Porting Orange telephone number to Swisscom Marsalforn TV/internet/telephone 2 12.01.2014 22:04
Porting number from Swisscom to Orange chetan8905 TV/internet/telephone 8 31.08.2013 10:22
Change of L to B permit under same employer - EU beren Permits/visas/government 2 25.09.2012 21:01
Switching mobile phone operators and keeping the same number khawaja TV/internet/telephone 30 02.07.2010 20:11
VOIP number + original number on same phone CharvelInVesenaz TV/internet/telephone 1 10.05.2007 00:57


All times are GMT +2. The time now is 06:42.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0