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Old 29.01.2015, 18:57
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Swiss Travel Point is a SCAM!

I'm curious to know if anyone else in Switzerland has run into a company called Swiss Travel Point...?

http://www.swisstravelpoint.ch/index.html

Several months ago, my SO received an unsolicited call on his almost brand new Swiss cell phone from someone from this company offering to sell him travel discounts. She spoke only broken English, and he was very clear that he doesn't speak French or German. She wanted him to buy the travel "package" for almost 400 chf and provide his credit card info over the phone. Ummm , no. He firmly said no but did agree to have her mail some "information" about it to discuss with me. A few days later, we received a handful of paper advertisements for flashy travel destinations and a bill for almost 400 chf. The letter wasn't in English and the advertisements were of no interest, so I recycled the whole shebang.

Since then, the company has called my SO with threatening, truly nasty calls demanding we either pay the bill (plus late fees), or send them their vouchers back. They claim the worthless looking paper advertisements were coupons that had some value. The coupons didn't have bar codes or any identifying marks to indicate they were anything but ads.

Last week, we received another bill, this time for over 700 chf, and a letter from some sort of collections agency.

We've since done some digging into their company and it clearly smacks of a scam.

Has anyone else been targeted by these folks? And if so, how did you resolve it?
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Old 29.01.2015, 20:02
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Re: Swiss Travel Point is a SCAM!

Tip: never agree to anything when receiving an unsolicited sales call. Tell whoever it is you are not interested and put the phone down.
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Old 29.01.2015, 20:03
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Re: Swiss Travel Point is a SCAM!

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Tip: never agree to anything when receiving an unsolicited sales call. Tell whoever it is you are not interested and put the phone down.
Tip: never listen to anything when receiving an unsolicited ... call. ..................... put the phone down.
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Old 30.01.2015, 10:30
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Re: Swiss Travel Point is a SCAM!

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Has anyone else been targeted by these folks? And if so, how did you resolve it?
Yes, apparently plenty of people were targeted by the same company, see here for details (German only):
http://www.srf.ch/konsum/services/be...en-sie-richtig

They are basically saying that you need to reject their claims with a registered letter. They also provide a sample letter ("Musterbrief Vertragsanfechtung") in the grey box on the right side of the page.

In case the collections company is already coming after you see the last button on the site linked above and look here for further guidance:
The complete guide to bills and what happens if you don't pay them.
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Old 30.01.2015, 11:44
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Re: Swiss Travel Point is a SCAM!

Did they inform your SO at the beginning of the call that it would be recorded? If no, such a record can't be used in legal proceedings, and that means they have zero proof.
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Old 30.01.2015, 15:06
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Re: Swiss Travel Point is a SCAM!

People are way too soft, imo. If you get an unsolicited call, just HANG UP. Don't listen to them, don't try to communicate, and for heaven's sake don't agree for them to send you anything! It's not rocket science. Same goes for unsolicited people at the door trying to sell you stuff. Shut it in their face and don't feel bad about it.
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Old 30.01.2015, 15:29
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Re: Swiss Travel Point is a SCAM!

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People are way too soft, imo. If you get an unsolicited call, just HANG UP. Don't listen to them, don't try to communicate, and for heaven's sake don't agree for them to send you anything! It's not rocket science. Same goes for unsolicited people at the door trying to sell you stuff. Shut it in their face and don't feel bad about it.
Well said.. I thought i was only me who did that..
I have zero feelings for anything unsolicited. I don't care if it's a gypsy selling cloths or a lovely old lady asking me if i read the bible or devere trying to sell me investments..

If I did not invite you then can phuk off
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Old 30.01.2015, 16:42
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Re: Swiss Travel Point is a SCAM!

I don't answer my mobile if the number isn't already in my phone... Solves nearly 100% of the problem.
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Old 30.01.2015, 17:24
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Re: Swiss Travel Point is a SCAM!

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Well said.. I thought i was only me who did that..
I have zero feelings for anything unsolicited. I don't care if it's a gypsy selling cloths or a lovely old lady asking me if i read the bible or devere trying to sell me investments..

If I did not invite you then can phuk off
I always say that if someone is trying hard to sell you something then it's not worth buying.
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Old 30.01.2015, 17:51
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Re: Swiss Travel Point is a SCAM!

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I don't answer my mobile if the number isn't already in my phone... Solves nearly 100% of the problem.
Same here, and we don't have a land line so that solves the rest!
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Old 03.02.2015, 12:16
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Re: Swiss Travel Point is a SCAM!

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Yes, apparently plenty of people were targeted by the same company: They are basically saying that you need to reject their claims with a registered letter. They also provide a sample letter ("Musterbrief Vertragsanfechtung") in the grey box on the right side of the page.

In case the collections company is already coming after you see the last button on the site:
Hey thanks! We did see this but it didn't make a ton of sense since we don't speak German. Google Translate turned it into a bit of an omelette. We printed out the letter from the site you posted, though, and will send it via registered mail with copies of all correspondence from them this week. We also found some forum online that indicated it isn't uncommon for scammers here to send documents from fake debt agencies, making us doubt whether we have really even been turned in to the "real" collections' office. I guess I was more specifically asking if anyone on EF has personally had to resolve something like this...?

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If you get an unsolicited call, just HANG UP. Don't listen to them, don't try to communicate, and for heaven's sake don't agree for them to send you anything! It's not rocket science.
Well this just makes me sad. Back home, we'd get unsolicited calls for discounts on cruises (that were legitimate) and other travel deals. My credit card company even gave me an unsolicited ring-a-ding one time to thank me for being such a good customer and lowered my APR. Is there nobody in Switzerland who shuts down scammers like this? I refuse to live as a shut-in in fear of answering my own phone. That being said, I likely would have hung up immediately, but my husband is far more polite than I am. He treats every caller as if it were his mom on the line. Besides, if we don't answer the phone, how will we know when we've won the lotto?!

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I don't answer my mobile if the number isn't already in my phone...
Considering that we're still fairly new to Switzerland, pretty much all calls are from numbers we don't recognize. When we tried that tactic immediately upon arriving, we missed calls from potential landlords while we were apartment hunting, from the local cantonal office, and from my husband's new employer. And why folks here don't leave voice mails is beyond me!
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