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Old 20.02.2015, 12:59
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Facebook - Experience with groups?

Does anybody have experience with Facebook groups, in particular large groups ~20k members?

Are there any tools available for user management other than the obvious, delete member / add member / make admin.? Tools to show statistics like who has not connected for more than 6 months, who has never posted etc?
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Old 20.02.2015, 15:58
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Re: Facebook - Experience with groups?

They can quickly get out of hand. Make sure you have at 3 active admins from various time regions around the world. Agree with them on your policies & police them regularly. When you get a request to join, always check that persons profile. Suspicious ones have often joined Facebook very recently, have noting visible relating to the subject of the group & often have a "him" for a female name or vice versa. If the profile name is in black it means they have blocked others from seeing their profile so block them too. If anyone has blocked any admins, chuck them out. Have a clear TOS pinned to the description on the do's & don'ts of your group.
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Old 20.02.2015, 23:20
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Re: Facebook - Experience with groups?

Yup .. We have published policies, established group and reasonable behaviour from the members. We approve new member requests and follow those basic rules but it's difficult - Facebook does't give a group admin any special power, one can only make a decision based on a public profile and a gut feeling.

Which is lucky because we also have only 3 admins, 18k members and up to 100 new member requests each day. Of course the admins also have jobs and a life and no pay from the group.. I was hoping i'd missed some special admin tools

Edit -- I bet many people here are members!
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Old 20.02.2015, 23:37
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Re: Facebook - Experience with groups?

What kind of group is it? Expats in switzerland?
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Old 20.02.2015, 23:42
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Re: Facebook - Experience with groups?

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What kind of group is it? Expats in switzerland?
‎FOR SALE, FREE or WANTED... Buying and selling stuffs initially but now advice, questions and discussions too!
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Old 20.02.2015, 23:46
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Re: Facebook - Experience with groups?

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‎FOR SALE, FREE or WANTED... Buying and selling stuffs initially but now advice, questions and discussions too!
Maybe you should split it into two groups one for buying and selling stuff and the other for the general advice and discussions stuff.

It sounds as though it's getting a bit too big to manage easily to me.
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Old 20.02.2015, 23:47
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Re: Facebook - Experience with groups?

Good idea! I will be sure to look it up when the time comes
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Old 20.02.2015, 23:53
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Re: Facebook - Experience with groups?

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Maybe you should split it into two groups one for buying and selling stuff and the other for the general advice and discussions stuff.

It sounds as though it's getting a bit too big to manage easily to me.
There are actually already many spin-off groups, for example tools, bikes, cars, baby stuff, property.. All spun off from the main group.. However people like to stay in the main group too-- after all do you want to sell your stuff to an audience of 500 -- or 18k ? People want both. It's certainly not easy to give it the time it may need.. Sometimes people don't like the behaviour of other people, they want admin 'to do something'.. But really what can one do with very limited information or power.. ban everybody
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Old 21.02.2015, 09:34
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Re: Facebook - Experience with groups?

I help moderate a "little" 7,000 member group & it does take a while every day, what with new members, arguments & splatting the copyright offenders. It wouldn't be so bad if you just had to splat, explain once (called education, of course) & people would listen but you have to keep saying it over & over. Now I have a little set of images that I post on a dodgy thread & when it goes over the hill to bad city, it gets deleted... with or without the offender depending o the level of irritation.
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Old 21.02.2015, 10:05
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Re: Facebook - Experience with groups?

I made a group when facebook was still quite new (2007 or 2008) for parma violets (my favourite candy, one of those niche ones that most people dislike but the few who do like them love them obsessively) and at the time there was no other group for them and it just had about 5 of my friends in it (as most of my friends dont like them!)

I completely forgot about it until I got a message from Swizzel (the company that make them!) on the timeline asking to get in touch, then I noticed the group had accrued several thousand followers! I guess these days real companies manage their own pages? I must confess I panicked and removed myself as admin I didnt reply either, was scared to get in trouble!
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