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Old 20.03.2015, 18:17
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Help with Sony Vaio needed (Zurich)

I need some help with fixing my Sony Vaio notebook. It got infested by some viruses and after I tried to do a virus detection and a system restore it does still start, but after the windows logo I only have a mouse and a black screen.

I am bit stuck now because of the following:
The notebook came preinstalled with a German Windows 7 home, but at my previous work they formatted the hard drives and installed English Windows 7 Professional. With the formatting of the drive, the recovery partition was also removed, so now I can't do the Vaio recovery. I can still access this menu and get in some program for system boot repair or recovery etc, but it doesn't fix anything.

I wanted to download a windows 7 ISO to completely re-install the system, but I cannot download from the Microsoft site since Windows came pre-installed.

Any tips, or any tips for a shop or person that does a good job in fixing computers?
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Old 24.03.2015, 11:51
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Re: Help with Sony Vaio needed (Zurich)

Why don't you just install a clean version of windows 8.1?
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Old 26.03.2015, 18:10
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Re: Help with Sony Vaio needed (Zurich)

Because I would need to buy a license for Windows 8, while I already have one for Windows 7.

In the end I gave up on recovering the laptop and ended up formatting and re-installing windows 7 from a semi-legal source.
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