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Old 21.03.2015, 09:17
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Buying a smartphone in Germany

I'm thinking of buying the new Moto G LTE in Germany for use in Switzerland with Coop Mobile. Will the phone be any different to one bought in CH and could I expect any technical problems?
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Old 21.03.2015, 13:57
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Re: Buying a smartphone in Germany

I am going to buy a oneplus one in germany as well.
I think the support is the same...
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Old 21.03.2015, 15:01
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Re: Buying a smartphone in Germany

Do you think, you will save any money ?

http://www.toppreise.ch/index.php?search=moto+g+lte
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Old 22.03.2015, 09:39
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Re: Buying a smartphone in Germany

The new Moto 4G LTE 2nd gen (2015) model with 5'' screen is not yet listed in Toppreise. It can be pre-ordered from Motorola in Germany for 199€ (less 19% tax). At the moment it is offered by Steg in CH for 279 chuffs.
My concern is whether the german-bought phone has the same spec. i.e. functionality as a Swiss-bought phone.
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Old 22.03.2015, 10:29
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Re: Buying a smartphone in Germany

Hi!,

I think it should be the same. The LTE bands supported by the phone should be the same in all Europe. I bough a OnePlus in the EU online shop and works fine. And when my friends living in EU visit me here, their phone works just fine (I mean the LTE bands are supported). The rest of the things, like software, should be the same.

If you are not sure, just check in the description of the phone the LTE bands supported, and then check with your operator which LTE band they use.

Enjoy your new phone!
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Old 22.03.2015, 12:50
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Re: Buying a smartphone in Germany

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Hi!,

I think it should be the same. The LTE bands supported by the phone should be the same in all Europe. I bough a OnePlus in the EU online shop and works fine. And when my friends living in EU visit me here, their phone works just fine (I mean the LTE bands are supported). The rest of the things, like software, should be the same.

If you are not sure, just check in the description of the phone the LTE bands supported, and then check with your operator which LTE band they use.

Enjoy your new phone!
I think I will buy an oneplus one two on tuesday, when no invitations are needed. Because they are raising the price 50€ because of the euro fall.......

I hope that then I have warranty from here if something strange happens.
I hope not.

https://oneplus.net/blog/2015/03/euro-pricing-changes/
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Old 22.03.2015, 13:27
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Re: Buying a smartphone in Germany

I always got my phones from Germany so far, and there was never any difference that I noted.

Not sure if that applies to all phones in all cases, but my Nexus 4, 5 and 10, and several others always worked well and were identical (except for the serial#, which allows finding out where it was sold, but I don´t mind).
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Old 22.03.2015, 13:33
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Re: Buying a smartphone in Germany

The frequencies in the whole EU has the same regulations. That means that all devices are compatible in every country.

You only have some small differences like the plugs, but always with 50Hz.

GSM, UMTS, 3G, 4G, 5G ........... are going to be identical in the whole old continent. They have special specifications in the US, Latin America, Japan, China, etc.
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Old 22.03.2015, 14:46
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Re: Buying a smartphone in Germany

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I am going to buy a oneplus one in germany as well.
I think the support is the same...
Will you be able to get the german sales tax back if you buying directly from oneplusone?
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Old 22.03.2015, 16:13
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Re: Buying a smartphone in Germany

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Will you be able to get the german sales tax back if you buying directly from oneplusone?
I don't think you can do that... We should ask oneplus...
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Old 22.03.2015, 19:01
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Re: Buying a smartphone in Germany

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Will you be able to get the german sales tax back if you buying directly from oneplusone?
You seem to be assuming that you are paying German VAT. Looking at the terms and conditions on their website there is no indication of this. Generally speaking the terms are not in line with any mandatory EU laws - looks like you are buying directly from a Chinese company.

I also found this statement re warranty on the phones:

Quote:
The limited warranty does not cover:
....

X. Products purchased outside the United States or Canada.
Good luck with any warranty claims...
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Old 22.03.2015, 19:28
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Re: Buying a smartphone in Germany

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You seem to be assuming that you are paying German VAT. Looking at the terms and conditions on their website there is no indication of this. Generally speaking the terms are not in line with any mandatory EU laws - looks like you are buying directly from a Chinese company.

I also found this statement re warranty on the phones:

Good luck with any warranty claims...
Motorola and OnePlus have their wharehouses and give support directly from Europe in every language. You have the product in 48hours at home. You cannot compare them with other "cheap" phones sold and sent directly from China, that sometimes don't even have the CE certification.
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Old 23.03.2015, 08:42
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Re: Buying a smartphone in Germany

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You seem to be assuming that you are paying German VAT. Looking at the terms and conditions on their website there is no indication of this. Generally speaking the terms are not in line with any mandatory EU laws - looks like you are buying directly from a Chinese company.
I think you could be right there. They probably ship from a country other than Germany to get around the local sales tax.
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Old 23.03.2015, 12:12
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Re: Buying a smartphone in Germany

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I think you could be right there. They probably ship from a country other than Germany to get around the local sales tax.
In which case you'll have to pay it upon delivery.

Tom
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Old 23.03.2015, 12:56
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Re: Buying a smartphone in Germany

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Will you be able to get the german sales tax back if you buying directly from oneplusone?
It depends on the vendor. Here's what you have to do to get the tax back. Strictly speaking there are two options:

1. Shipping directly from EU to Switzerland:
  • The vendor is not allowed(!) to charge EU VAT (due to lack of knowledge some do anyway, best to clarify beforehand)
  • You will be fleeced by Swiss customs who will charge 8% + ~50chuffs "handling fee" for the pleasure to be allowed to pay the 8% (quite a joke, actually)
  • Occasionally you get lucky because the package slips through, but I wouldn´t bet on it.
2. Shipping to any EU country, with EU-VAT paid:
  • You receive the item at a random address anywhere in the EU
  • The vendor indicates your name + Swiss address as the billing address on the bill itself
  • You personally cross the border with the bill and the item.
  • When crossing, get the bill stamped by EU-custom (straight on the bill without the usual "Ausfuhrschein").
  • Return the stamped bill to the vendor who MAY then return the VAT to you (he doesn´t have to!).
  • Amazon.de (for example) returns the VAT without any problems. See this >>example bill<<
    • #1 is my billing address in Switzerland
    • #2 is my delivery address in Germany
    • #3 indicates that the German VAT was originally paid
    • #4 is the German customs stamp for proof of export
    • send this back to Amazon and they refund the VAT to the same bank account / credit card as the bill was originally paid with (takes about a month, guess that doesn´t matter)
      • Amazon.de
        Umsatzsteuererstattung
        Im Gewerbepark D 55
        93059 Regensburg
        Germany
      • no cover letter needed, just the bill

Last edited by ChrisNeedsToKnow; 23.03.2015 at 13:31. Reason: clarifying details
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Old 23.03.2015, 13:21
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Re: Buying a smartphone in Germany

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The new Moto 4G LTE 2nd gen (2015) model with 5'' screen is not yet listed in Toppreise. It can be pre-ordered from Motorola in Germany for 199€ (less 19% tax). At the moment it is offered by Steg in CH for 279 chuffs.
My concern is whether the german-bought phone has the same spec. i.e. functionality as a Swiss-bought phone.
do you know if the one in germany the dual-sim 16gb version?
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Old 23.03.2015, 13:36
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Re: Buying a smartphone in Germany

The new model does not have dual sim but you can still buy that previous version in Germany for upwards of 172€ from various dealers.
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