Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone
Reply
 
Thread Tools Display Modes
  #21  
Old 27.08.2015, 11:35
Newbie
 
Join Date: Sep 2012
Location: Zurich
Posts: 9
Groaned at 0 Times in 0 Posts
Thanked 4 Times in 4 Posts
geogas has no particular reputation at present
Re: Cancel Swisscom before end of contract?

Orange has a 100chf fine if you decide to cancel the contract. I think it unfair. Not sure if you can call the customer service.
Reply With Quote
  #22  
Old 27.08.2015, 11:41
newtoswitz's Avatar
Forum Veteran
 
Join Date: Jan 2010
Location: Rapperswil
Posts: 1,158
Groaned at 15 Times in 13 Posts
Thanked 1,310 Times in 596 Posts
newtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond repute
Re: Cancel Swisscom before end of contract?

Quote:
View Post
Orange has a 100chf fine if you decide to cancel the contract. I think it unfair. Not sure if you can call the customer service.
Why do you think it is unfair?

The contract is there to define the rights of both parties - if you don't like it then don't sign it, but saying a financial penalty for breaking a financial contract is unfair makes no sense.
Reply With Quote
  #23  
Old 27.08.2015, 11:59
Newbie
 
Join Date: Sep 2012
Location: Zurich
Posts: 9
Groaned at 0 Times in 0 Posts
Thanked 4 Times in 4 Posts
geogas has no particular reputation at present
Re: Cancel Swisscom before end of contract?

I totally agree with the bold part below. To me this kind of contracts (talking only about the service - no phone or other device included) is a service. You pay for the service, once you decide to cancel it you should be able to do so without paying a fine.

Quote:
View Post
Why do you think it is unfair?

The contract is there to define the rights of both parties - if you don't like it then don't sign it, but saying a financial penalty for breaking a financial contract is unfair makes no sense.
Reply With Quote
  #24  
Old 27.08.2015, 12:29
newtoswitz's Avatar
Forum Veteran
 
Join Date: Jan 2010
Location: Rapperswil
Posts: 1,158
Groaned at 15 Times in 13 Posts
Thanked 1,310 Times in 596 Posts
newtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond repute
Re: Cancel Swisscom before end of contract?

Quote:
View Post
I totally agree with the bold part below. To me this kind of contracts (talking only about the service - no phone or other device included) is a service. You pay for the service, once you decide to cancel it you should be able to do so without paying a fine.
You can - it's called a pre-pay contract. Or you can get a monthly contract from Sunrise that doesn't have a penalty.

You just chose the wrong contract, or didn't read it fully.
Reply With Quote
  #25  
Old 27.08.2015, 12:35
Newbie
 
Join Date: Sep 2012
Location: Zurich
Posts: 9
Groaned at 0 Times in 0 Posts
Thanked 4 Times in 4 Posts
geogas has no particular reputation at present
Re: Cancel Swisscom before end of contract?

It's not about getting a prepaid, or a contract. In my opinion, you don't use the service and you let them know in advance so you should not pay.

I understand your way of thinking though

Quote:
View Post
You can - it's called a pre-pay contract. Or you can get a monthly contract from Sunrise that doesn't have a penalty.

You just chose the wrong contract, or didn't read it fully.
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Sign work-contract and then cancel before the start maxiii Employment 1 28.11.2014 14:01
Cancelling Sunrise contract before end of contract suebigal Leaving Switzerland 17 11.09.2014 02:37
Roommate wants to leave before end of contract Carpe_Diem Housing in general 30 25.04.2012 17:31
leave flat before end of contract bobo_97 Housing in general 7 12.07.2011 15:07
End of 24 mth contract with IPhone Swisscom yeevee TV/internet/telephone 9 29.09.2009 10:33


All times are GMT +2. The time now is 22:26.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0