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Old 14.09.2015, 13:27
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Mobile phone display damaged...any help??

Hi All!!

Greetings!!

two months back I bought the Samsung Galaxy S4 mobile from Inter discount here in Switzerland. I loved the piece and it worked very well. Unfortunately, while doing some sports my mobile got damaged...I can see cracks on the screen. It doesn't display but can only hear the sound.

Does anyone know about the warranty policies/replacement policy??

Or any other option to make it start working again.

I would be truly thankful for the advice.
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Old 14.09.2015, 15:05
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Re: Mobile phone display damaged...any help??

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Hi All!!

Greetings!!

two months back I bought the Samsung Galaxy S4 mobile from Inter discount here in Switzerland. I loved the piece and it worked very well. Unfortunately, while doing some sports my mobile got damaged...I can see cracks on the screen. It doesn't display but can only hear the sound.

Does anyone know about the warranty policies/replacement policy??

Or any other option to make it start working again.

I would be truly thankful for the advice.
Why warranty, you damaged it during some sporty activity, presumably by you.

If you got insurance then use this, but if not, you'll have to pay
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Old 14.09.2015, 15:08
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Re: Mobile phone display damaged...any help??

Just to give you an idea of cost I have exactly the same phone and needed the screen replacing.

200chf on the 1 hour mediamarkt service (depending if the shop has a repair bay).
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Old 14.09.2015, 15:15
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Re: Mobile phone display damaged...any help??

I had the same thing happening to me, also with an S4.
I bought a replacement screen on aliexpress for around 70.- and did the repairs myself. As good as new.
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Old 14.09.2015, 15:37
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Re: Mobile phone display damaged...any help??

My old S4 suffered the same fate. I used a German 24hr postal service where you pay for the cost of shipping your phone to them, but the price includes return postage to you... cheapest I've found is 38.99

If its just the outer cover glass that has been damaged then this is how much it costs. If the entire screen + digitiser is cracked then you'll need a new screen. No point trying to do the job yourself because it involves removing all the cracked shards of glass using a heat gun and then rebonding a new pane of glass which is a messy job, and unless you know what you're doing you'll probably balls it up (e.g. dust or bubbles)
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