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Old 20.11.2015, 00:04
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Changing mobile provider

Hi there,

I have been for 3 years with Sunrise, but they really piss me off because I even don't have decent connection at home. How are you experiences with the others - Swisscom or Salt. Do you think that the coverage hast something to do with where you are? I see a lot of people on the phone between Zug and Lucerne and I can't even use mine because it never has coverage. I do have an i Phone 5s so I dont thing its the mobile device.
I will let the contract expire by March 2016...
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Old 20.11.2015, 00:14
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Re: Changing mobile provider

Many Swiss contracts automatically renew themselves if you take no written action!

If you want to keep your present number, sign up with the new provider, maybe now, before you cancel Sunrise, they can cancel the old contract for you, and ask for the number to be transferred.

My experience with Sunrise, with two contracts: both times they cut the service 2 weeks before the end of the contract date. Nice company aren't they?

Migros use Swisscom and Coop and Cablecom use Salt. Maybe ask the people on the train using Handys, whom their providers are?
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Old 20.11.2015, 00:17
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Re: Changing mobile provider

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Many Swiss contracts automatically renew themselves if you take no written action! If you want to keep your present number, sign up with the new provider, maybe now, before you cancel Sunrise, they can do it for you, and ask for the number to be transferred.

My experience with Sunrise, with two contracts: both times they cut the service 2 weeks before the end of the contract date. Nice company aren't they?

Migros use Swisscom and Coop and Cablecom use Salt. Maybe ask the people on the train using Handys, whom their providers are?
If I knew how to thank you for this reply I definatly would, but I don't have these options activated yet. Thanks for the advice, I will send the resignation letter tomorrow.
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Old 20.11.2015, 00:19
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Re: Changing mobile provider

No no. Don't send the resignation letter if you want to keep your present number...
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Old 20.11.2015, 16:22
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Re: Changing mobile provider

Ok, so am I getting this right? I should first let the new provider transfer my number and then send the resignation letter?
thanks
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Old 20.11.2015, 19:15
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Re: Changing mobile provider

you go to your new provider and he will explain to you what you have to do. Simple!
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Ok, so am I getting this right? I should first let the new provider transfer my number and then send the resignation letter?
thanks
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Old 20.11.2015, 19:17
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Re: Changing mobile provider

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you go to your new provider and he will explain to you what you have to do. Simple!
actually yeah
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Old 27.11.2015, 01:03
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Re: Changing mobile provider

Did you see this one: https://shop.salt.ch/en/devices/#!s_plus
29.-/month for 100% unlimited in Switzerland. And i personnaly took an option called "Hello Europe" for 15 more to have on top unlimited calls to all Europeans countries.
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Old 27.11.2015, 09:58
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Re: Changing mobile provider

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Did you see this one: https://shop.salt.ch/en/devices/#!s_plus
29.-/month for 100% unlimited in Switzerland. And i personnaly took an option called "Hello Europe" for 15 more to have on top unlimited calls to all Europeans countries.
Or better still lycamobile's EU19 - CHF19 for 300min throughout the EU and CH and 500mb data and free roaming in EU per 30 days.

No contract. Free SIM - and they use Swisscom's mobile network...

http://www.lycamobile.ch/en/roaming-sim-card
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Old 27.11.2015, 11:45
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Re: Changing mobile provider

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Or better still lycamobile's EU19 - CHF19 for 300min throughout the EU and CH and 500mb data and free roaming in EU per 30 days.

No contract. Free SIM - and they use Swisscom's mobile network...

http://www.lycamobile.ch/en/roaming-sim-card
Sorry to hijack this thread, but I am interested in internet coverage in EU (having free calls in a nice bonus). This offer seems to cover only data @ Suisse, correct?
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Old 27.11.2015, 12:15
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Re: Changing mobile provider

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Did you see this one: https://shop.salt.ch/en/devices/#!s_plus
29.-/month for 100% unlimited in Switzerland. And i personnaly took an option called "Hello Europe" for 15 more to have on top unlimited calls to all Europeans countries.
Do you know if this is available for new subscribers i.e. no prior / existing number to transfer over?


This deal is almost too good to be true... what's the catch?
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Old 27.11.2015, 13:19
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Re: Changing mobile provider

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Do you know if this is available for new subscribers i.e. no prior / existing number to transfer over?


This deal is almost too good to be true... what's the catch?
I believe it is for transfers and SIM card only
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Old 27.11.2015, 13:26
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Hi
I actually work for sunrise technical support. I can tell you, that it really depends of the "construction" from your apartement.
Most of "lines" in switzerland were put in the times of connecting switzerland with telephones. Those phone lines have a bandwidth from about 18000. Then you have the lines, wich where created with the coming up of internet. They can go up to 90000. In townsides now, the fiber is coming......
To watch tv it's always a good thing to check, wheter the tv line (upc) is younger than the phone line.
Please check also, whether your apartement is equiped in a modern way (ethernet connection/how many phone sockets etc.). Then you will find a coresponding operator.
All operators in switzerland are "modern" ones -> dumping salarys, high personal fluctuations. This means, that at the phone, it's a coup of chance, wheter you have a well formed call agent or a newbie.... they're salary in any way isn't good. Most of those workers are persons, who aren't ok with the system in any way.
Good look

...don't forget, that nowadays, a tv provider is nothing else as a machine, doing "the preselections" (streaming) for you, that you can live completely without tv provider, but with a really good internet provider

Last edited by 3Wishes; 27.11.2015 at 22:24. Reason: merging consecutive replies
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Old 27.11.2015, 14:13
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Re: Changing mobile provider

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Sorry to hijack this thread, but I am interested in internet coverage in EU (having free calls in a nice bonus). This offer seems to cover only data @ Suisse, correct?
Yes, you can data roam, but at extra cost...
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Old 27.11.2015, 21:51
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Re: Changing mobile provider

Yeah, it's written on their site:
you need to transfer your number from another operator
you just get the SIM card
you have to accept to pay by direct debit.
It's only available from their website or hotline.

If you don't have a Swiss number already, you can get a prepay one in 1 day anywhere...
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