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Old 08.12.2015, 16:21
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Bluewin emails - gone

Hi, any one have a .bluewin.ch email address that cna help

I have used this address years, never had a problem, now I have a major one,
I have no idea what has happened, but all emails between Oct 2012 and November 2015 have gone, there were hundreds so I cannot see how I deleted without realising,

Any ideas or advice welcome, thanks
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Old 08.12.2015, 16:49
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Re: Bluewin emails - gone

Phone up the helpline. I seem to recall having a similar problem a while ago and they were able to sort it out.

Good Luck
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Old 10.12.2015, 12:30
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Re: Bluewin emails - gone

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Phone up the helpline. I seem to recall having a similar problem a while ago and they were able to sort it out.

Good Luck
I did this, spent about 40 minutes on the phone to nice lady but she could not find anything, and also agreed it does not look like they are deleted as there was no movement on the server to suggest over 700 emails at once
she connected me to another dept and the guy there was quite rude and told me that his dept did not deal in such matters.

so still none the wiser
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Old 10.12.2015, 12:48
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Re: Bluewin emails - gone

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I did this, spent about 40 minutes on the phone to nice lady but she could not find anything, and also agreed it does not look like they are deleted as there was no movement on the server to suggest over 700 emails at once
she connected me to another dept and the guy there was quite rude and told me that his dept did not deal in such matters.

so still none the wiser
if i were you, I would call and call again, call centres every where have good and bad people and 3rd line support has even less percentage of good people as they don't have to deal with people as much as the first line.

good luck in any case!
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Old 10.12.2015, 12:52
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Re: Bluewin emails - gone

yeah maybe you are right, I am convinced I could not delete that many in one go by accident, the lady was nice, they guy another story, but yes no harm in trying again.
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Old 10.12.2015, 13:04
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Re: Bluewin emails - gone

Did you ever sync your bluewin mailbox using pop3 with any devices without marking the option that say "leave a copy in inbox" ?
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Old 10.12.2015, 14:07
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Re: Bluewin emails - gone

I dont think so, but I am not very up on these things so if I did something it was without being aware and definitely nothing that required me to accept and proceed etc I have been using bluewin for years both on the pc and phone, and never had a problem,
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