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Old 04.01.2016, 21:51
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Sunrise Indoor Box Service DEAD

Since Jan 2, the Sunrise Indoor Box Platform has been BORKED.

The Indoor Box provides a 3G signal in your home/office over an
Ethernet Based Internet Connection. Works Great Normally 3g voice/sms/data.

Called Sunrise, first thing they told me, Nationwide Failure of this System.

No ETA for recovery.

FYI..

ps: if you have crap signals both Salt/Sunrise offer a Free Signal Booster
Box for your Home or Office.. Now that Salt and Swisscom have WIFI
Calling iphone/android its a bit moot. Anyway.

ps: to use the Sunrise box, you need to authorize mobile numbers via the
myaccount function. The Salt Box just works and Any Salt Customer Can Access it.
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Old 08.01.2016, 22:12
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Re: Sunrise Indoor Box Service DEAD

sunrise website says services back to normal.. nope still dead for me..
called sunrise a few times, promised to pass on info.. so far zip..

sunrise.ch seem to not give a flying F... about their customers. so far.

oh well.. time to get out the string and tin cans...

contact 123... over...
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Old 10.01.2016, 15:22
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Re: Sunrise Indoor Box Service DEAD

And after 11 phone calls, ZERO calls back from Sunrise, and Endless
stupid resets, for some miracle all is working again ..

Really SUNRISE, your technical dept may be busy, but ZERO
feedback or return calls for your customers?

Anyway.. 3G signal ahoy.. nuf said.
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  #4  
Old 18.01.2016, 17:34
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Re: Sunrise Indoor Box Service DEAD

Do you live near the border? Had a smiliar issue when I was still on Sunrise. Turns out that these boxes have a built-in dead switch if they detect that they're in a different country (they're not allowed to run these outside of Switzerland). So if your local Sunrise antenna is on the fritz, your box might detect a foreign cell signal and kill the connection.

We live right on the border to Germany - during the first three weeks I had this thing, it just wouldn't work. I called tech support over and over again, they just couldn't figure out what was going on. Eventually, someone told me the last thing they can do is to disable this foreign cell network thing - and bam, it worked.
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