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Old 14.01.2016, 21:47
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Please advise about Internet in Switzerland

Dear all

I am new to Switzerland (Basel area).
Basically, I want to have Wi-fi at home without using tv socket..(or whatever it is called) the reason is that I heard that if I can seal the plug, I can save about 30chf/month from my monthly rent...is it correct ?
So here are the questions,
1: is there any internet providers for me? If so is it cost effective?
2: who can seal the socket? Landlord ?

3: if the above is complicated and might cost more in the end...then which company would you recommend for the Internet...I saw cablecom 49chf 40mb/4mb ...is it fast enough ? I only watch YouTube and sometimes download films on my iPad from iTunes stores.

*basically I have no idea about Internet, adsl or cable..fiber etc...all Greek to me.

Hope you can help!

Thanks
S
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Old 14.01.2016, 23:04
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Re: Please advise about Internet in Switzerland

I don't know about the rent question but for internet you have a few options. You can check the main ones on comparis.ch.
You can have internet through your phone line such as with Sunrise or Swisscom, M-budget from Migros where you can choose various packages with fixed line phone, mobile, tv etc.
You also have cable which generally will be through a connector in the wall like a tv connection (I think this is what you mean getting sealed?).
I personally have Sunrise with 15Mb, together with fixed line phone. No 25chf line charge as phone is vdsl and goes through the router which is provided.
The internet is fast enough for me to stream full HD to tv.
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Old 14.01.2016, 23:29
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Re: Please advise about Internet in Switzerland

Thanks stupot!

I think the getting sealed means what you said. I heard often this cable fee or whatever it is called is included in the rent...and if you have it sealed...you can actually waive the fee...that is my understanding. Anyway I have no idea even if you said "cable" or phone line...are they not the same ? (can someone advise me please if you are reading this thread?) so you use the telephone line ...but I actually do not need telephone , nor tv at all...this is my whole idea I need only the Internet...so in your case you have your landline telephone plus Internet then? , and which plan is it? Is it fast enough to watch YouTube (just for example) , quickly start whenever you watch ? If possible can you send me the link where I can check the package you have from sunrise ? Oh and wait .,,as phone is vdsl ...what is it? Is is something I have to check to see if i have vdsl at home....? I hope you understand I do really not know telephone or cable or fibber ..adsl..vdsl whatsoever....
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Old 15.01.2016, 00:36
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Re: Please advise about Internet in Switzerland

Before you go deep down the rabbit hole exploring unlimited 4G and tethering solutions, first inquire (or better yet, check your rental contract) if the CHF 30 fee is not included in your rent by default. If this is the case, it will likely be harder to get to these CHF 30 than to just get internet via cable. UPC Cablecom have slow(er) internet for free, so use the search of the forum to see the pro/con of the providers and then see which are available in your area.

Good luck
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Old 15.01.2016, 00:45
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Re: Please advise about Internet in Switzerland

Thanks for your reply!

I checked and it is included in my contract.

Please kindly advise what is the best option if I want it get sealed.
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Old 15.01.2016, 02:10
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Re: Please advise about Internet in Switzerland

Step No. 1 find your phone socket.

Looks like this in very old building


or like this in newer ones


Step No. 2 check if you may have Fiber-to-the-Home
Enter your address at:
http://www.glasfasernetz-basel.ch
https://www.swisscom.ch/en/residenti...net/fibre.html

Last edited by aSwissInTheUS; 15.01.2016 at 02:28.
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Old 15.01.2016, 02:16
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Re: Please advise about Internet in Switzerland

Found the first one! And
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Old 15.01.2016, 02:23
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Re: Please advise about Internet in Switzerland

The landlord (or regie) is your next step - if they agree to sealing it, you are good to go ahead and request it from the phone company. AFAIK, without their approval little can progress on that.

Call them in the morning and inquire about this moving forward.
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Old 15.01.2016, 02:28
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Re: Please advise about Internet in Switzerland

Step No. 2 check if you may have Fiber-to-the-Home
Enter your address at:
http://www.glasfasernetz-basel.ch
https://www.swisscom.ch/en/residenti...net/fibre.html
The later should also tell you what maximum internet speed you can get through the phone socket.

Note: There is a very slight chance, especially in an old buildings, that you may not get Internet through the phone socket even though the above website states you can.

Last edited by aSwissInTheUS; 15.01.2016 at 03:22.
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Old 15.01.2016, 02:49
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Re: Please advise about Internet in Switzerland

I checked my address with the first link you provided .
And shows as below
Glasfaseranschluss nur für folgende Hausnummern erschlossen
And my building address was listed!

The second list did not work.
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Old 15.01.2016, 03:23
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Re: Please advise about Internet in Switzerland

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I checked my address with the first link you provided .
And shows as below
Glasfaseranschluss nur für folgende Hausnummern erschlossen
And my building address was listed!

The second list did not work.
Oops. Copy and past error. Now it should. try again.
https://www.swisscom.ch/en/residenti...net/fibre.html
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Old 15.01.2016, 07:58
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Re: Please advise about Internet in Switzerland

Thanks!
Says fiber available !
1g / 1g
Please advise next ?
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Old 15.01.2016, 11:02
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Re: Please advise about Internet in Switzerland

Step 3.
Find out if you have allready an OTO socket.
It looks like this:

The telephon symbol is optional, most important is the ID. Write it on a paper.
You may find it somweher inside your apartement, near the telephon socket, near the tv socket, near the circuit braker box, near the entry, who knows where else.

If you have allready this socket somewhere you can get super, super fast internet in about 2 to 4 weeks.
If you cannot find it, a socket has to be installed. This means you can get super, super fast internet in about 4 to 8 weeks.
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Dunkel war’s, der Mond schien helle, schneebedeckt die grüne Flur, als ein Wagen blitzesschnelle, langsam um die Ecke fuhr.
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Old 15.01.2016, 11:25
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Re: Please advise about Internet in Switzerland

Hi!

Thank you ever so much for your advise.
I will check, in fact I have not been the place for a couple of weeks.
So I will check today and let you know though, have a couple of questions.

1: so it seems to be I am eligible to have this super fast internet.
2: Does this super fast fiber internet enables me to seal the cable or TV connector or something? (sorry again I am talking about the socket which redeuces my rent if it is sealed) I do not need TV nor Telephone landline … or do I have to use the socket for this fiber internet (so that I can not reduce the rent? )
3: Can you advise me the fiber internet fee in case of I have it and I don’t have the device? I want to know because If I am staying the flat for only one year (of course it might be longer…) is it worth doing the installation (assuming it cost me to set up) ?
In the end I want to have a decent internet speed with the most cost effective way.

*Maybe I can ask my previous tenant. I remember she was using cablecom or something but she had TV and telephone.
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Old 15.01.2016, 13:00
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Re: Please advise about Internet in Switzerland

2. Yes. you can get the tv socket sealed. As you do not need it, do not want it, and it is a wast of money.

That is how the a TV socket looks like, it is the one on the far right, yours may have only two instead of three round holes.


3. The installation of the OTO Socket you will need is free of charge.
If you intend to stay for just one year, and you not need super, super fast but are heappy with fast then the internet start offer from Sunrise may fit your needs.
https://www1.sunrise.ch/is-bin/INTER...=&PreLineCheck
It is just CHF 40 per month, gives 20Mbps up and download speed, and comes with free hardware. You can connect the hardware yourself, which most people are able to do, or get it installed for CHF 150.

For CHF 65/month you get a speed of up to 100Mbps.

If you are more serious you can use https://www.fiber7.ch/en/
But with this provider there is an initial setup fee, and you have to buy your very own hardware. You can use the hardware at a new place with Fiber to the home in case you move.
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Drinnen saßen stehend Leute, schweigend ins Gespräch vertieft, als ein totgeschoss’ner Hase auf der Sandbank Schlittschuh lief.

Last edited by aSwissInTheUS; 15.01.2016 at 14:14.
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Old 15.01.2016, 13:04
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Re: Please advise about Internet in Switzerland

The three-holed socket is what's known as "cable". If you have that socket and are able to put cables etc into it, and you're not getting bills directly from UPC for it, then the landlord will be paying. You need to write to/call the landlord to get them to call UPC to get someone around to put a blanking plate over the socket. There will be a notice period probably of at least 2 months. In the meantime you can use it for TV and I guess there's a "free" low speed internet connection available. I suppose there's the chance that the landlord doesn't want to have the socket sealed but I think it's unlikely.

If you have the B.xxx.xxx.xx.xx number on a socket then this is what they're calling "glass-fibre". You just call up another provider and make a contract. These are almost always at least 12 months but can be relatively cheap compared to UPC. I'm just going through this now so can't help any further.

If you don't have that then I believe the last option is "ADSL" which essentially is internet over the telephone line and the speeds are limited but I don't know by how much. You might end up paying a monthly fee for the phone line similar to that for cable but usually not as much.
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Old 15.01.2016, 14:24
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Re: Please advise about Internet in Switzerland

Thansk USA and Landers!


I appreciate your advise.


2: I will check it tonight , have I also emaild the previous tennant about it)
3: Sunrise 20m/bit is a good alternative Option for me but if I use this Service then I can not conceal the socket I guess? again 5yrs old question 20m/bit is enough for normal usage? (surf the web, Skype, you tube, occasionally download films from ITunes or whatever) bascally I use the Internet everyday but I do not know this m/bit things...


Thanks a Million again !


Best
S
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Old 15.01.2016, 14:34
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Re: Please advise about Internet in Switzerland

Three sockets, four options.

Phone socket: Needed for ADSL Internet.
Cable TV socket: Needed for Internet from a Cable TV provider (such as UPC Cablecom)
OTO-socket: Needed for Fiber-to-the-Home Internet (a.k.a Glasfaser Internet).
Air/Vacuum: Needed for Internet through the 3G/4G Mobile Network.

Cheapest and best technology: OTO-socket.
Sockets that must be sealed when not in use to save money: Cable TV socket.
Fastest to setup, but most expensive: Air/Vacuum.
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Old 15.01.2016, 14:37
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Re: Please advise about Internet in Switzerland

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2: I will check it tonight , have I also emaild the previous tennant about it)
3: Sunrise 20m/bit is a good alternative Option for me but if I use this Service then I can not conceal the socket I guess? again 5yrs old question 20m/bit is enough for normal usage? (surf the web, Skype, you tube, occasionally download films from ITunes or whatever) bascally I use the Internet everyday but I do not know this m/bit things...
Here is a good guide. http://techtalk.netgear.com/how-much...d-do-you-need/

My own experience is that I only use the "free" UPC Cablecom internet (strangely because UPC outsource in my area, I only pay 24Fr per month for this...). I'm able to stream Netflix with no issues whatsoever... the only time the connection has ever been slow was when my family were over and 3 of us were attempting to stream at the same time.
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Old 15.01.2016, 14:48
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Re: Please advise about Internet in Switzerland

You actually don't need much to stream regular HD youtube or online TV. 20Mbit will be fine and even 10 would work. Having said that, I have 30 in the UK and sometimes have problems but I think it's to do with the equipment and/or line (Virgin Media "super" hub) The difference you will notice would be in download speeds or if you're sharing the connection with others.
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