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View Poll Results: How do you connect to the internet?
ADSL 200 46.95%
Cablecom 221 51.88%
Dial up modem 5 1.17%
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  #181  
Old 29.02.2008, 11:40
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Re: Internet issues / choices in Switzerland / ADSL vs cable

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I'm on a 3500/350 line, just restarted my modem and was very pleased with the performance test
Which incidentally came out as 5000/500. Today I have received a letter from Cablecom saying that from the beginning of March "hispeed 3500" becomes "hispeed 5000", and the upload speed is also upgraded from 350 Kbit/s to 500 Kbit/s. So it's official.
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  #182  
Old 02.03.2008, 21:10
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Re: Cablecom "upgrade"

Are you still experiencing speeds far below 25mb? I'm very close to signing up for the same but you have me thinking...
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  #183  
Old 02.03.2008, 21:14
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Re: Cablecom "upgrade"

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Hi,

About a month ago, I upgraded my 10 meg broadband to the latest 25 meg. I was always happy with the speed on the 10 meg, and whenever I downloaded stuff from usenext, (which I pay a subscription to because of the ultra fast downloads achievable), I could always get the full 10 meg.

The first night of the upgrade, it averaged between 14 and 18 meg, which I could deal with. Then all of a sudden, the maximum download speed I can get is 4 meg, (usually alternating between 256K and 4 meg). I contacted cablecom and they said that the area was overloaded and would be upgraded in just over a month. In the mean time I am still expected to pay more for crappy service.

It would appear that cablecom first get all of the punters, then only create the infrastructure to handle it when they have everyones cash.

Anyone else experienced problems after the upgrade?

Are you still experiencing speeds far below 25mb? I'm very close to signing up for the same but you have me thinking...
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  #184  
Old 02.03.2008, 21:20
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Re: Internet issues / choices in Switzerland / ADSL vs cable

Swisscom sucks ass, I used to have an outage of more than 30 minutes at least once per month. I now have Cablecom and have never experienced an outage. I know that AT&T is eyeing the European market, but am pretty sure they will only be handling corporate client connections.... for now. Cablecom is bumping the speed on my connection next week, for free, w00t !
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  #185  
Old 02.03.2008, 21:25
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Re: Internet issues / choices in Switzerland / ADSL vs cable

For last few days my Swisscom speed has been consistently down from 4500/550 kbit/s to 1599/400 kbit/s What the hell is that all about?
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  #186  
Old 02.03.2008, 23:57
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Re: Cablecom "upgrade"

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Are you still experiencing speeds far below 25mb? I'm very close to signing up for the same but you have me thinking...
I certainly am. However, I was told by cablecom that they will be upgrading the infrastructure in my area on 3rd march, (tomorrow). So I will let you know how things are then. At the moment, 5mb is the ceiling, with it being far less most of the time.
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  #187  
Old 04.03.2008, 10:43
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Re: Internet issues / choices in Switzerland / ADSL vs cable

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I now have Cablecom and have never experienced an outage.
I've had a Cablecom connection since September 2005. To my knowledge I've only had one outage, and in that one, the radio and TV signals were also out of action.
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  #188  
Old 04.03.2008, 11:22
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Re: Internet issues / choices in Switzerland / ADSL vs cable

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I've had a Cablecom connection since September 2005. To my knowledge I've only had one outage, and in that one, the radio and TV signals were also out of action.
CC have improved their service considerably. I have been with them since 1999 and then they dropped out almost daily. In 2002 they had a three day outage (TV unaffected) and actually gave a discount on that month's subscription.

I have to say that it must now be 12 months since I last recall losing the internet.
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  #189  
Old 04.03.2008, 20:58
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Re: Cablecom "upgrade"

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I certainly am. However, I was told by cablecom that they will be upgrading the infrastructure in my area on 3rd march, (tomorrow). So I will let you know how things are then. At the moment, 5mb is the ceiling, with it being far less most of the time.
Well here we are after the magical infrastructure upgrade, and things are........crap.

If anything it is slower now, with downloads hitting more of a 1 meg cieling, and even cablecom's own performance test gives me 4 meg download, (on a supposedly 25 meg line).
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  #190  
Old 04.03.2008, 21:07
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Re: Internet issues / choices in Switzerland / ADSL vs cable

Cablecom have given me a free upagrade to 5Mb (from 3.5) and for an extra 20 CHF a month I can whack it up to 25Mb. I'll stick with the 5Mb though.
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  #191  
Old 05.03.2008, 13:26
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Re: Internet issues / choices in Switzerland / ADSL vs cable

Sorry if that has been covered already, but couldn't find anything with the search function...

Has anybody checked the new offer from Sunrise yet - the all-in-one (home phone/mobile/internet) deal they offer? I was wondering what your esteemed thoughts were on that... I have so far not even had a phone at home, so this would be a good starter pack for me..

Just want to pick your minds on that one if possible....

Thanks in advance!
Cheers
Al
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  #192  
Old 05.03.2008, 13:35
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Re: Internet issues / choices in Switzerland / ADSL vs cable

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Sorry if that has been covered already, but couldn't find anything with the search function...

Has anybody checked the new offer from Sunrise yet - the all-in-one (home phone/mobile/internet) deal they offer? I was wondering what your esteemed thoughts were on that... I have so far not even had a phone at home, so this would be a good starter pack for me..

Just want to pick your minds on that one if possible....

Thanks in advance!
Cheers
Al
you mean this: http://freeinternet.ch/default-de.aspx
seems that you take the phone and mobile for 55 francs or more per month and can have ADSL for free. It's a confusing read, to be honest....
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  #193  
Old 14.03.2008, 16:48
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Re: Internet issues / choices in Switzerland / ADSL vs cable

Hi
This is off the topic you folks have engaged in, but not entirely. We are moving to an apartment for a few months. The apt. has cable TV but no internet. Since we are there only for a short time, we are reluctant to subscribe to cablecom for a full year. In Germany, the phone companies have internet modems that run off wireless you can get for 3-month contracts. Does anything like that exist here? And is it cost-effective? Or should we just suck it in and pay for a whole year of cable for only 3 months?
thanks in advance for your advice
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  #194  
Old 14.03.2008, 16:55
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Re: Internet issues / choices in Switzerland / ADSL vs cable

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Hi
This is off the topic you folks have engaged in, but not entirely. We are moving to an apartment for a few months. The apt. has cable TV but no internet. Since we are there only for a short time, we are reluctant to subscribe to cablecom for a full year. In Germany, the phone companies have internet modems that run off wireless you can get for 3-month contracts. Does anything like that exist here? And is it cost-effective? Or should we just suck it in and pay for a whole year of cable for only 3 months?
thanks in advance for your advice
Leaving an address is a legitimit reason for breaking a contract so I see no reason why you would have to pay for a whole year.
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  #195  
Old 14.03.2008, 16:57
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Re: Internet issues / choices in Switzerland / ADSL vs cable

Hi
This is off the topic you folks have engaged in, but not entirely. We are moving to an apartment for a few months. The apt. has cable TV but no internet. Since we are there only for a short time, we are reluctant to subscribe to cablecom for a full year. In Germany, the phone companies have internet modems that run off wireless you can get for 3-month contracts. Does anything like that exist here? And is it cost-effective? Or should we just suck it in and pay for a whole year of cable for only 3 months?
thanks in advance for your advice
Felicia
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  #196  
Old 14.03.2008, 17:00
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Re: Internet issues / choices in Switzerland / ADSL vs cable

But we are subletting and would be using our landlord's contract. Unless we got our own for the period? Hmmmm. Thanks for the idea, if it is true we could break the contract after 3 months.
cheers,
Felicia
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  #197  
Old 14.03.2008, 17:54
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Re: Internet issues / choices in Switzerland / ADSL vs cable

You cannot conclude a contract in his name. If you have a legal permit, then your name will be on the Cablecom contract, and leaving is normally enough to break it, but check Cablecom terms and conditions to be sure.
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  #198  
Old 18.03.2008, 06:14
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Internet install time + infrastructure?

I will be living in St Gallen-SG. What are the typical install times for high-speed internet? Bluewin & Cablecom? Any others to consider? Can you self-install? Or will the infrastructure typically prevent that and require the ISP to send someone out for installation?

I've heard of horror stories with certain buildings unable to handle high-speed internet without a significant infrastructure installation fee. How can you determine this before you sign on the dotted line when the apartment is vacant or no one know? Are you just taking a chance? Thanks and look forward to hearing from all of you!
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  #199  
Old 18.03.2008, 06:28
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Re: Internet install time + infrastructure?

For Swisscom (aka Bluewin) just ring them and ask.

Just politely ask if you can speak english with someone and if not, they'll transfer you.

My internet connection was up in 3 (4?) working days, punctuated by a weekend. It seemed that it would have only taken two days, except that the previous tenant had an ISDN line connected and something physical had to be done at the exchange.

Landline phone && internet was too easy.


cheers,
Wibble
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  #200  
Old 18.03.2008, 07:46
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Re: Internet install time + infrastructure?

You should be able to go to the Swisscom website and see if the address can get ADSL. You should look at the Cablecom website as well.

When we moved, Swisscom had our ADSL working pretty much from the day we'd taken over the flat.
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