Re: Orange mobile phone insurance
Just for information , I dropped my phone this morning and shattered my screen accidentally, called my orange security insurance (now salt) and was told it's not covered as the damage was not caused by a 3rd party, event or action. I was basically told that had I told them someone bumped into me and I dropped my phone it would have been covered. AIG are the underwriters and I was absolutely fuming. Been paying the premium for 3 years and one time you really need it, it's not covered. Please be warned to get your story straight before calling the insurance company .