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One reason to like orange

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01.03.2009, 13:51

neerahi

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Location: Geneva

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One reason to like orange

some how the tele marketing added some SMS options, and I did not notice it for last 8 months.

Just noticed it today and called up the customer service; they apologized and told me that either I could contest the billing for last 8 months ; or they will credit me SFR 40 in next month's bill.

I liked that "customer oriented" approach

p.s. I asked them to credit 40 SFR

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orange communications sa

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