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Old 08.03.2010, 15:03
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metanet.ch hosting - reviews or experiences?

Hi all,

I'm seriously considering moving my hosting from fatcow.com to metanet.ch

However I'd like to know from people with some personal experience of the company.

Uptime? Any problems? admin tool in English too?

Thanks for any helpful posts.
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  #2  
Old 08.03.2010, 15:04
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Re: metanet.ch hosting - reviews or experiences?

metanet used to colo EF for many years, I believe.

I also have a friend colo-ing there now who is very happy.

They do speak English.
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Old 17.08.2010, 11:39
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Re: metanet.ch hosting - reviews or experiences?

I would avoid metanet.ch. We've been using them for more than 5 years and had some problems(HDD failure, had to pay to replace failing hardware during non office hours etc.) and when we finally decided to move they want paid for another 6 months since we didn't tell them 30 days before of the end of current prepaid period! I understand now that this is in the contract that is somewhere on their website but since we pay in advance and are an old customer it seems completely unreasonable. A refund of time already paid for would have been more suitable.

After complaining they changed it to 3 months.

I hope they realize that this policy is wrong and change it. I'm sure they will lose customers because of this.
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Old 17.08.2010, 12:28
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Re: metanet.ch hosting - reviews or experiences?

just to chime in - i've been using metanet.ch for a while now and must admit i've not had a single problem

but i'm cohosting - not my own server

in the mean time i keep getting a million emails from my old host about problems they're currently having - so i'm glad I moved
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Old 17.08.2010, 18:19
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Re: metanet.ch hosting - reviews or experiences?

OK, I'm happy you have a good experience!

If you consider to stop using them just keep an eye on what the contract says to avoid the same problem I had.


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just to chime in - i've been using metanet.ch for a while now and must admit i've not had a single problem

but i'm cohosting - not my own server

in the mean time i keep getting a million emails from my old host about problems they're currently having - so i'm glad I moved
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Old 17.08.2010, 22:40
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Re: metanet.ch hosting - reviews or experiences?

I will do - your experience will remain in my mind should i (or rather when i guess) i move

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OK, I'm happy you have a good experience!

If you consider to stop using them just keep an eye on what the contract says to avoid the same problem I had.
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Old 17.08.2010, 23:14
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Re: metanet.ch hosting - reviews or experiences?

Britshop has been running on Metanet Servers since 2007 and so far we had only good experiences.

So far we had no unannounced downtime. Only short announced downtimes for hardware upgrades in the middle of the night. Their support is great. Emails are always answered quickly. I know no other hosting provider in CH where you can get an answer to a support request within 10 minutes at 10pm on 1st August
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Old 17.08.2010, 23:35
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Re: metanet.ch hosting - reviews or experiences?

I have been using them for private and business sites for some years now. And I am very happy with them. The pricing is fine and the support was always extremly fast and helpful. I never had a downtime and yes the admin tool (plesk) as well as anything else (webmail interface) can be used in either English or German.

As for the
Quote:
when we finally decided to move they want paid for another 6 months since we didn't tell them 30 days before of the end of current prepaid period!
... sounds very Swiss. I believe most providers here will give you a similar contract and will show no flexibility. It is part of the Swiss culture to insist on what has been fixed, because that's "right" ... and an average Swiss customer will accept he is wrong when it's written in the contract ...
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Old 18.08.2010, 12:08
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Your contract must have been much better than ours.

If our hardware were broken we had to tell them. If it was after office hours we had to pay hourly for the replacement.


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Britshop has been running on Metanet Servers since 2007 and so far we had only good experiences.

So far we had no unannounced downtime. Only short announced downtimes for hardware upgrades in the middle of the night. Their support is great. Emails are always answered quickly. I know no other hosting provider in CH where you can get an answer to a support request within 10 minutes at 10pm on 1st August
OK, thank your for sharing this. I will keep that in mind!


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As for the ... sounds very Swiss. I believe most providers here will give you a similar contract and will show no flexibility. It is part of the Swiss culture to insist on what has been fixed, because that's "right" ... and an average Swiss customer will accept he is wrong when it's written in the contract ...

Last edited by 3Wishes; 08.09.2016 at 22:06. Reason: merging consecutive replies
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Old 21.08.2010, 20:35
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Re: metanet.ch hosting - reviews or experiences?

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Your contract must have been much better than ours.

If our hardware were broken we had to tell them. If it was after office hours we had to pay hourly for the replacement.
We are on a shared hosting plan, housing would not make much sense for us as we don't have that much traffic on our site.
So not our hardware, not our problem
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Old 05.02.2013, 22:41
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Re: metanet.ch hosting - reviews or experiences?

Hi,

It has been a while since the start of this discussion. I am also thinking to move my hosting to metanet - does anybody have a recent experience with Metanet?

Thanks,
Efe
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  #12  
Old 24.03.2015, 15:51
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Re: metanet.ch hosting - reviews or experiences?

Same here. We are considering changing host.

I checked Metanet, contacted their support and received a quick answer.

Is anyone here with them and can report their experience?

Thank you.
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  #13  
Old 08.09.2016, 21:38
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Re: metanet.ch hosting - reviews or experiences?

Bumping the thread.

Can anyone report their recent experience with Metanet?
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