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  #21  
Old 22.09.2011, 15:19
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Re: Computer Support Scam

nobody ever calls me. But I'd be of the mind to ask them to call back tomorrow and get my honeypot ready for them before then....
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  #22  
Old 22.09.2011, 15:25
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Re: Computer Support Scam

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I expect they are browsing the Swiss phone information for anglicised names and giving them a call on the off-chance.
This was being discussed over the morning coffee "meeting" yesterday as 2 of my co-workers home phones had been called via a London number with this same scam this week. The 2 swiss co-workers names are far from being an anglicised type ones, yet still got called (in English, despite being in Switzerland).

There is much on the web about this scam, and it seems like they really still "trying it". Best thing to do is hang up and give them no further information about yourself.

Pat
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  #23  
Old 22.09.2011, 15:54
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Re: Computer Support Scam

I hope I get one of these calls when im in Evil mode

"Click on Start, control Panel..."
- I dont have that.
"Start is the Button in the lower left corner"
-where ? AH there! Shall I click on it?
"yes please. Then Control Panel..."
- with the left or right mouse button ?
"left please. Then control Panel..."
- I dont have that. where do I find it ?
"It is in the Me..."
-Ah See it. Now what ?
"Click it please.."
-With the left or right mouse Button ?
"left please"
- Why always the left, and never the right ?
"we only need the right mouse button for certain functions, now..."
- Sorry, I closed the window. How do i get it back ?
"Click on Start, then control Panel...."
-With the left or right button ?
"left please, both times"
- Now I have the "Windows 3.11 control Panel" open. now what ? -You are SO cool man. I like it how much you know about computers. Now lets get on, shall we ?

Maybe also get a Bluescreen, and accuse him of having broken my computer

The sad thing is, these conversations do take place, and you know they are indeed clueless and not just a prank call.

Doc.
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  #24  
Old 22.09.2011, 17:12
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Re: Computer Support Scam

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I hope I get one of these calls when im in Evil mode

"Click on Start, control Panel..."
- I dont have that.
"Start is the Button in the lower left corner"
-where ? AH there! Shall I click on it?
"yes please. Then Control Panel..."
- with the left or right mouse button ?
...
Since I use my mouse left-handed and with the buttons reversed, I'm already quids-in on the infuriate-the-scammer stakes
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  #25  
Old 22.09.2011, 18:34
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Re: Computer Support Scam

http://www.guardian.co.uk/technology...r-accused-scam

I hope my action helps
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  #26  
Old 23.09.2011, 00:59
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Warning: Crank phone call about your PC being infected.

Hi,

In the last week I have received two phone calls from an Indian sounding gentleman, claiming to work for strange sounding company (something like Myriad Tech Support).

He proceeds to inform me that his company has detected some issues on my Windows PC and it is highly likely that I have a trojan or virus.

Conversation went something like this ...

Technician: Your Windows is infected.
Me: Windows you say? Interesting, I don't have Windows. (not true)
Technician: "You have a Mac? ...
Me: Yes
Technician: Sorry to have bothered you.

Phone goes dead.

Not sure where this was going, but given the chance, the "gentleman" in question would have attempted to exploit money out of me, or hack my PC.

Be warned!
SwissMorgs
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  #27  
Old 24.09.2011, 13:22
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Re: Computer Support Scam

Got the call today - feel like i belong now....
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  #28  
Old 24.09.2011, 16:51
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Re: Computer Support Scam

How do these people get your number anyway?
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  #29  
Old 24.10.2011, 11:29
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Re: Computer Support Scam

Similar sort of call from 001 714 9999103 today - ignored
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  #30  
Old 24.10.2011, 11:36
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Re: Computer Support Scam

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How do these people get your number anyway?
They look in the phone book and pick out English souning surnames. I think!
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  #31  
Old 24.10.2011, 11:48
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Re: Computer Support Scam

http://www.therepairzone.com/therepa...-contactus.php

http://www.onlinepccare.com/index.php

They use VOIP numbers to call out.

It appears that they are just trawling the white pages.

QLD Police

Some may direct you to install a malware:

http://www.crn.com.au/News/258416,mi...g-malware.aspx

http://www.crn.com.au/News/274273,in...port-scam.aspx


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  #32  
Old 24.10.2011, 11:58
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Re: Computer Support Scam

They are persistent buggers too. When they called me purporting to be from Microsoft, I told them I use a Mac and thought that would get rid of them. Within 24 hours they called back claiming to be Apple customer support, and they have called me another five or six times over the last month.
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  #33  
Old 24.10.2011, 12:06
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Re: Computer Support Scam

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They are persistent buggers too. When they called me purporting to be from Microsoft, I told them I use a Mac and thought that would get rid of them. Within 24 hours they called back claiming to be Apple customer support, and they have called me another five or six times over the last month.
Always works when I say I use Linux ( same thing for my folks back in OZ when I told them to say Linux ).
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  #34  
Old 24.10.2011, 12:19
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Re: Computer Support Scam

Not fair! When do I get the call?! Can't wait , already prepared a few scenarios, don't have Windows but a ZX81, an IBM3270, Kindle ... etc.
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  #35  
Old 21.11.2011, 10:47
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My Windows support scam

Beware of people from India calling on the phone to say that they are from Microsoft and they will clean up your computer. In fact they are just selling a cheap registry Mechanic from PC tools.
But the clever part of the scam is when they tell you that they are returning your fee - it appears that the only way they can do this is by you sending them the same amount of money again by Western union ...
Bitten once is bad - twice is ridiculous.
These people are targetting English speakers in Switzerland - thank you swisscom for selling them my phone number !
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  #36  
Old 21.11.2011, 10:51
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Re: My Windows support scam

I sister got the same call (in the UK) and they infected her laptop, wanted £103 to remove what they put on.

See this from the beeb http://www.bbc.co.uk/news/technology-15690898
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  #37  
Old 21.11.2011, 10:54
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Re: My Windows support scam

Myself and an English neighbour had the same calls a week ago on the same day. Must have been working our area. We both told them politely to go away. My neighbour knew immediately that it was scam as he only runs Apple at home and no windows software.
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  #38  
Old 22.11.2011, 20:44
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Re: Computer Support Scam

Also had the Scam here. He got angry when I said repeatedly NO! And eventually he hung up.
Usually better to stall them and make them believe you have no PC knowledge. Just play them on and watch them get more and more angry and frustrated!
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  #39  
Old 28.11.2011, 22:25
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Telephone - Computer maintenance scam

Hi everyone the reason for this posting is to let people know about a telephone and computer scam that is doing the rounds. The settings of our computer and my wife getting suspicious ended up finishing their call before they got what they wanted.

Here is a summary of what happens

1. Telephone call arrives from someone stating they are a computer support person and they have noted a problem on your computer.

2. They will ask you to hit "Windows R + prefetch unwanted virsues" this is a command that opens up a configuration file on your computer which is a scam pretending to find virsuses. When this failed they tried to get the INF file opened to review the computer configuration.

3. The telephone number of the company is 009999100317

4. I assume they would then get you to alter certain files to either install spyware on the computer or look for money from your banking. This is the point at which our computer security did its job

5. They tend to call when the chances are greatest that someone who doesn't know what they are doing with computer setups is home to answer the phone.


WARNING: BEWARE OF ANYONE RINGING IN THESE SITUATIONS

If you google the internet there are a number of writeups warning about these guys. If you think about the approach there is no company in existence that is going to volunteer to fix your computer at home unless they are going to get something financial out of the exercise. We were lucky my wife got suspicious and hung up. Given I have a background in the field I feel it is something to let people know about.

The link below provides some extra information on the subject.

http://au.answers.yahoo.com/question...7011329AAkZkiF

I hope this helps people to be better protected against this scam which could easily catch anyone less prepared
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Old 28.11.2011, 22:31
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Re: Computer Support Scam

http://whocallsme.com/Phone-Number.aspx/009999100317

Quote:
These are scam artists trying to scare you into giving money or information on your PC so they can hack you and get your credit card / password details etc...
just hang up.
as your telephone provider to block numbers starting with 0099 if possible
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