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Old 28.01.2006, 09:16
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Re: Consumer rights in Switzerland

Quote:
Full marks to Sertronics repair shop in Spreitenbach for doing a fast, efficient job. They certainly showed up the retailer who did such a bad one.
Glad to hear it worked out in the end, after all it just goes to show that it is possible to get something turned around fast. I hate it when people tell me something is impossible, or "it is like that everywhere" when you clearly know from experience (and usually travel) that both of these statements are complete horseshit. But I'm glad you finally got your TV back - now you should go and ask the retailer to compensate you for your hassle. It is your legal right, but I guess by now you probably aren't interested in another fight/confrontation.

Mark
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