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Old 30.11.2010, 12:08
xkcd xkcd is offline
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Re: Easyjet flight, edinburgh to geneva 28th nov

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Other than contacting the BAZL, is there any other way of escalating?
See here (from the site I linked above):.
Quote:
In the first instance you should contact your airline to resolve a problem or complaint.
If you are unhappy with the airline’s response, you should contact the Air Transport Users Council (AUC), www.auc.org.uk1.
The European Consumer Centre Network, www.ukecc.net2, should be contacted when complaints concern European flights booked and operated outside the UK.
If your flights were part of a holiday package, you should contact your tour operator.
If you are unhappy with the tour operator’s response, you should contact Consumer Direct, www.consumerdirect.gov.uk3
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