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Old 20.01.2012, 23:25
Pilot301 Pilot301 is offline
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Re: Noise Complaint from Agency

Thanks for the replies. We will of course deny everything to the agency and in an honest way because we really cannot be at fault here at any extent worth complaining about regarding noise production.

However, can the agency insist that we are at fault even if they have no proof other than someone elses complaint? Do they have to play the middleman and listen equally to both sides or can they take sides?

It concerns us that they may accuse us (as the letter sounds quite threatening) but with a subject that is so subjective, can this really be proven through a simple complaint?

We are also concerned that this neighbour may complain again in the future as we really have not done anything to provoke this complaint. I don't want to get too far ahead of myself but this situation is already so bizarre. Even right now as I am writing this the neighbours around us are making considerable noise (although what I would actually call normal).
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