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Old 07.01.2008, 17:25
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Re: Is it normal for the basic health insurance to ignore your bills?

It could depend on a variety of things....

- Franchise (deductible / excess) (although they should show you the explication that they've taken into account but not reimbursed you)

- Was it for an accident or for an illness?

- Is it covered by basic or complementary?

- If it's complementary, do I have the correct cover?

I think you're best bet is to give them a ring though....
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