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Old 11.06.2012, 01:40
TapiroLee TapiroLee is offline
Join Date: Mar 2009
Location: Zurich
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Steg Computer AG delivers defective item and won't honor warranty


What shall I do here? I bought an expensive ASUS computer part from Steg Computer and it came DOA. I went to Steg Computer Dietikon to have them RMA it and they said I damaged the part and that it is my fault.

I made the mistake to pay cash via Postfinance otherwise my CC provider would have helped me out of this.

How can I force them to refund me the money or give me a new item? is there a customer institution to help customers out of this kind of standardized Swiss shops rip off? even ebay sellers thousand kilometers away do business more decently than all these stupid scam Swiss shops.

Best regards,
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