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Old 07.10.2012, 10:47
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Re: SBB Complaint: Fined for handwriting date on day pass

If I were you, I'd write a letter stating the facts of what happened and send it together with a copy of your ticket via registered post to Andreas Meyer, CEO of SBB. If you have the name of the conductor, mention her name. Also mention that you have tried resolving this at the Customer Services without success.

http://www.sbb.ch/en/corporation/the...eas-meyer.html

Address to send it to:

SBB The Swiss Railway
Hochschulstr. 6
3000 Bern 65
Switzerland

The registered letter will cost you a few francs but it is the principle of the matter that counts. It might stop such conductors being so arrogant and high handed.

Please let us know what happens if you decide to write to Andreas Meyer.
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