View Single Post
Old 07.10.2012, 10:47
10pixels's Avatar
10pixels 10pixels is offline
Join Date: Jun 2008
Location: Basel
Posts: 216
Groaned at 3 Times in 3 Posts
Thanked 150 Times in 84 Posts
10pixels has no particular reputation at present
Re: SBB Complaint: Fined for handwriting date on day pass

If I were you, I'd write a letter stating the facts of what happened and send it together with a copy of your ticket via registered post to Andreas Meyer, CEO of SBB. If you have the name of the conductor, mention her name. Also mention that you have tried resolving this at the Customer Services without success.

Address to send it to:

SBB The Swiss Railway
Hochschulstr. 6
3000 Bern 65

The registered letter will cost you a few francs but it is the principle of the matter that counts. It might stop such conductors being so arrogant and high handed.

Please let us know what happens if you decide to write to Andreas Meyer.
Reply With Quote
The following 11 users would like to thank 10pixels for this useful post: