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Old 25.03.2014, 16:54
Ariovistus99 Ariovistus99 is offline
Join Date: Mar 2014
Location: Thurgau
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Re: Unemployment payment suspension appeal

During my experience with the RAV, I twice needed to appeal decisions related to quality and timeliness of submissions. In both instances I had valid reasons (one was as a result of RAV system issue). If I hadn't appealed, I would have simply lost out. My counselor eventually told me that they simply apply the standard processes without any thought, knowing that they only need to think once they're challenged.
In your case, even if you missed the intro session, you should have received all the regulations and processes in writing. From your post I assume that you received the submission form. The rest would have been included with that.
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