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Old 15.05.2014, 21:28
mrsw mrsw is offline
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Re: "Sitel SA" bill, separate from Cablecom bill.

I noticed this post was originally from 2012 but I still don't fully understand the answer.

We pay Cablecom 112chf per month for their top speed internet, television and phone service. In addition I receive a bill from Sitel (which I believe is the service charge for the cable that delivers you the internet) This bill is around 100chf per month. So combined the bill comes in at over 200chf per month.

Am I right in saying that this only applies to Cablecom customers?

Are there any Swisscom customers on here? Do you have to pay for the service provider and an additional fee for the delivery of the service through the cable? Our connection is incredibly poor, my speed tests show I am getting only a 10th of the speed we are paying for and it has been like that for two months, it is so bad we cannot make calls on skype using the net. All for the bargin price of 200chf plus ....

Why exactly do you have to pay for the cable, when you are already paying for the service?

And is this the same for Swisscom?

Thanks Amanda
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