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Old 11.09.2014, 11:15
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Re: Higher heating costs from the last year?

Hi there

I too, got a massive bill for "cold winter". Nearly 1000chf

They wont send me any breakdown of costs after 2 requests.

My question. Are they legal obliged to send a breakdown explaining the extra costs or can they just charge what they want?

Should I ask the neighbours if they got the same or is that rude?

@little_isabella if you send me the text in the letter - my German colleague loves to translate so would help.

Mike
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