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Old 15.12.2014, 10:59
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Re: Vacation deposit not received; next steps?

Similar advice to everyone else. A copy of the date/time and name should easily solve it. It may also be that your bank name is different to what the person was expecting...but the transaction should have gone in 1-2 days if it was a postfinance-postfinance transaction.

Was the recipient's bank also postfinance?
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