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Old 01.02.2015, 11:29
Mrs. Doolittle Mrs. Doolittle is offline
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Re: CHF/EUR exchange rate on goods on order

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On December 30, 2014 we ordered furniture from a Swiss 'outlet' furniture store for CHF6,600.00.

The items are made in the Netherlands and delivery will be in March 2015. We paid a deposit and the only 'contract' was a bill detailing the products and costs.

Since the value of the euro has fallen, we asked for a 15% discount off the invoice price, or are agreeable to paying the euro equivalent when the goods are delivered. We were offered only CHF100 as a guesture of goodwill.

We have not accepted this and are pushing for a realistic discount as the retailer stands to make over CHF1000 more from us.

What do you think??
What you don't know is whether the store purchased the items from the manufacturer immediately, and in what currency they ordered, and what rate they were given. Maybe they are also stuck with a higher rate as per their purchase order. So the items have been purchased for you already. I assume your invoice is in Swiss francs but does it show the Euro prices? (usually it won't). Then I think you are well within your rights to pay in Euros.

We recently ordered an item made in Germany from a Swiss furniture store, also with a delivery lead time of 8 -10 weeks. The store manager had the price list open in Swiss francs, and he used the current rate on that day, which was a very good deal for us. He takes the risk if the rate changes.

It was interesting to note that many items already for sale in inventory were discounted. A Swiss furniture shop such as this located near the German border is under tremendous pressure now to be competitive particularly on items ordered from outside of Switzerland.
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Last edited by Mrs. Doolittle; 01.02.2015 at 11:42.
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