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Old 08.04.2015, 18:42
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MennoFloyd MennoFloyd is offline
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Re: IRS Coming to Switzerland - literally!

The IRS offices in Paris, London and Frankfurt are being closed and their work will be transferred to an IRS call center in Philadelphia. It looks like a horror story:

"Frank Spadea manages an IRS call center in Philadelphia, where employees sit in a cubicle farm and field questions from Americans in foreign countries. His group used to have 51 employees; it’s down to 17. Of those, he expects at least two to retire this year, and they won’t be replaced. “It’s been seven or eight years since I’ve been able to hire,” he says. Meanwhile, his staff has been overwhelmed with calls this year from Americans overseas who are confused about extra information they’re supposed to furnish under the 2010 law combating tax cheating abroad. “They are calling like crazy about that,” says Donna White, a customer service representative in the office. “You kind of get burnt out.” "

http://www.bloomberg.com/news/featur...nd-overwhelmed
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